Practice shows that with the increase of education intensity, the number of college students increases year by year, which brings more and more social employment pressure. As a junior, I will graduate in more than one year. Because it is not easy to find a job now, I want to take this opportunity to participate in some social practice and accumulate some experience for future social work or study.
First, the internship time
From where? Month? Every day? Month? I worked as an intern for a month.
Second, the internship location
I worked as an intern in Dicos Hamburg, the most prosperous section of the old pedestrian street in Huarong County, with a large flow of people and plenty of tourists.
Third, the purpose of the internship
After studying professional knowledge in college classroom for two years, I want to test my theoretical knowledge through practice, exercise my ability of communication, teamwork and communication, and increase my social practical experience.
Fourth, the internship content
At first, the manager asked for a trial period of eight hours a day. During the probation period, I was assigned to work in the lobby. Responsible for delivering meals to guests and cleaning up the garbage left by guests after eating. The focus of the work is to keep the dining environment clean and tidy, and at the same time, we must take into account the hygiene of the toilet. I don't think this work is very laborious, but I won't know until I have done enough. Never underestimate any seemingly simple job. The hardest thing is to eat at the peak of noon. Often before the table is cleared, a guest asks the waiter why he hasn't delivered the food. After the rush hour, work is much easier. I cleaned the tray, mopped the floor and cleaned the toilet in the lobby, and the work was finished. After the probation period, I was praised by the manager, which made me feel flattered. After the probation period, the manager transferred me to the counter as a cashier. At first, the manager arranged for a master to take me. The master gave a brief explanation and I went to work. As we all know, fast food restaurants pay attention to one word-fast. Speed is what they have always emphasized, and they should greet customers within 5 seconds; The catering of each customer should be completed within 1 minute; Every customer should wait in line for food for less than 5 minutes. These clear figures show that once you put on your uniform and stand on the counter, all actions must be quick without any delay. After standing at the counter for two days, I found that I still couldn't do such a fast pace, so I asked the manager and went to the lobby. These two days of life have made me feel the hard work and the difficulty of making money, and I also understand that everyone has their own suitable position, which is often unrelated to academic qualifications.
Verb (abbreviation of verb) practice summary
In just one month's social practice, I have a better contact and understanding of this society. I feel that through such practice, I can better grasp myself and master my center of gravity, whether in my future study or work. Practice is the only criterion for testing truth. I learned a lot of theoretical knowledge at school, but most of them only focused on theory rather than practice, and the ultimate goal of learning is to apply theory to practice. This summer vacation, through social practice, I gained a lot of things that I couldn't learn at school. One month in Dicos, combined with what I have seen and heard, combined with what I have learned, I put forward some suggestions on the management of Dicos.
1, define the target market and serve children.
Dicos' consumers are basically 4- 14-year-old children and their parents, so they can strive for the characteristics of children and formulate corresponding marketing strategies. For example, you can put some small toys in front of the store to attract children's attention and let them have fun; In store decoration, some green plants or a small water tank can be placed according to the characteristics that children like to be close to nature, and some ornamental fish can be stocked; The hall can also be divided into parent-child areas for children and parents to play; You can make a special family package when sending the package, and give some small toys with the package and so on. All these can attract more children and their parents to eat.
2. Market segmentation and differentiated services
Because Dicos is located in the middle of the pedestrian street, surrounded by brand clothing stores, the flow of people is large and the consumption level is uneven. Because of the geographical location, many consumers regard Dicos as a place to rest after shopping. They don't order food or shop in small quantities when they enter the store. Such consumers usually stay in the store for a long time. How to turn these potential consumers into real consumers? I think for this kind of potential consumers, in-store waiters can provide active service and ask them what they need. Why do most people do this? Face? Ask questions and choose to order. In addition, most of these customers will choose drinks when ordering food. I think this phenomenon can also be countered by adding some drinks or some snacks with the function of supplementing physical strength to the menu.
3, a variety of promotional methods, flexible use.
(1) Cash back promotion: for customers who spend a certain amount at one time, the method of returning some cash is implemented.
(2) Discount promotion: adopt a certain point system, and customers will issue points cards when they spend for the first time, and then they will receive a certain degree of points every time they spend, and implement the VIP policy, issue VIP cards, and discount card consumption.
(3) Bundle promotion: some cash coupons can be distributed to the surrounding stores, and then forwarded to some consumers by the stores, and some cash can be offset by coupons. At the same time, it can also be combined with the surrounding specialty stores, and Dicos will issue cash coupons to some consumers.
(4) Combination promotion: Food will be introduced in combination, and a certain amount of fried food will be mixed for drinking.
Material matching, implement combination price. Of course, the combined price is better than the single price.
These are some experiences and suggestions that I summed up after a month's internship and combined with my professional knowledge. I learned a lot after a month's internship? Teamwork, diligence, honesty, conscientious and responsible, the pursuit of perfect quality, attention to detail habits will always accompany my future, no matter where I work.
In this month's time, I also learned a lot: it is inevitable that people will bump into each other, and it is inevitable that they will meet difficult customers at work and be criticized by their superiors. The key to these problems lies in yourself, knowing your position and keeping your mind straight. These things also taught me a valuable lesson. Because only in this way can we learn from failure and pave the way for future success. We should learn to get up from where we fell. This is what I should do and what I should learn.
In this month, I also learned a lot. I like interpersonal communication and interpersonal skills. In interpersonal communication, I saw my own value. The communication between people needs to be paid, so don't be stingy with your own contribution. If you only ask about cultivation and don't ask about harvest, then you will certainly make many friends, and you will also reap what others have paid for you. Treat friends, never haggle over every ounce, never force them to pay the true feelings equivalent to yours. You must know that giving is more pleasant than receiving. No matter what you do, you must have initiative and enthusiasm, have confidence in success, learn to communicate with people around you, care for others and support others.
Faced with anxiety and pressure, the employment environment is not optimistic, and the form of competition is becoming increasingly fierce, so college students like me choose social practice. Although the practice time of part-time job is very short, during this time, we can experience the hard work, exercise the quality of will and accumulate some social experience and work experience. These experiences are owned by a college student? Intangible assets? At the critical moment, their role became apparent. However, in the face of work practice, we should also have a correct attitude. Part-time job is just a tempering process. For the result, we should have such a mentality: we don't talk about heroes by success or failure, and we don't have to take success as the goal and requirement.
The university is just an ivory tower. It's too simple. So after the dream may come, many people collapse. So I think this is my best chance to exercise. Every new arrival will go through a very difficult period here. Here, old employees will boss around new employees with their old qualifications. I thought about giving up, but many people told me that the current state is only a microcosm of entering the workplace in the future, so I must stick to it.
In addition to learning book knowledge, college students also need to participate in social practice. Because many college students are awake enough to know? Don't listen to things outside the window, just read sage books? Time has passed, and enterprises don't need such talents. College students should cultivate the ability to think independently, work independently and solve problems independently in social practice. By participating in some practical activities, we can consolidate the theory we have learned and increase some knowledge and skills that books can't learn. Because the ability to transform knowledge into reality depends on practical experience and exercise. Facing the increasingly severe employment situation and the ever-changing society, I think college students should change their ideas, not simply take summer jobs as a means to earn money or accumulate social experience, but more importantly, take the opportunity to cultivate their entrepreneurial and social practice abilities. Nowadays, employers pay more and more attention to college students' practical ability and ability to communicate with others. As a college student, as long as he can bear it, he should seize every opportunity, measure himself correctly, give play to his strengths, and get on the right track as soon as possible after entering the society.
Back on campus, I know what is self-reliance and what is the cruelty of society. I will exercise myself better in practice, and I firmly believe that I can make greater progress. Taking this internship experience as a starting point, I believe I will achieve better results with continuous efforts. As long as I work hard, I firmly believe that I will succeed.
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