Principles and precautions of reception work:

(1) The principle of balance (equality) should be paid attention to in reception. If there are two or more people at the same level, they should be treated equally to avoid

causing unhappiness;

(2) the principle of equivalence. That is, arrange the reception of leaders and personnel at the corresponding level according to the identity of visitors; According to the

nature of the visitor and the content of the visit, please invite the corresponding competent leaders and functional departments to receive it.

(3) reception of important guests (VIP welcome) leaders should usually meet VIP visitors at the entrance of the building at the appointed time, and important guests should meet at the airport a little earlier.

(4) After receiving the guests' check-in, they should leave some time for the guests, and then arrange activities after the guests rest and tidy up.

Taboo of reception:

When receiving activities, it is better not to welcome them than not to welcome them. Second, avoid ignoring the identity and specifications of the "newcomers" and losing etiquette. Three taboos are not related to each other and etiquette is rude. Four bogey in the reception process, show off their talents.

During the reception, we should not only pay great attention to the specifications, scene and scale of the reception, but also when the guests meet with the greeting staff, the greeting staff should take the initiative to warmly greet them and introduce the main people who come to welcome them, but avoid wearing gloves and carrying personal bags or belongings for the guests. The leaders or officials of the reception party are forbidden to carry luggage for the guests, so as not to lose their identity and dignity, and avoid making noise or making jokes.

when arranging the host for reception, it is better to be fixed, and it is forbidden to change one today and one tomorrow, which will make the guests feel strange and stiff. When arranging the reception staff, the number of people should be appropriate. Too few people are not enthusiastic and polite, and they are too busy and full of omissions. Too many people are both wasteful and easy to make guests feel nervous and uncomfortable.

There are also many taboos when seeing off. Generally, when seeing off, there should be a feeling of parting, so don't express your feelings regardless of relationship. Second, avoid excessive lingering attachment; Three taboos are rude; Four bogeys grab the camera regardless of the relationship between relatives and friends.

Extended information:

How to greet guests

Determine the welcoming specifications. Usually follow the principle of equal status, that is, the main welcoming person and the guest of honor are equal. When it is impossible to be completely equal, they can be flexible, and the person with equal position or the deputy can come forward. Other people should not be too many. Our city usually receives guests according to high standards, which reflects the attitude and mood of attaching great importance to it, opening to the outside world and expanding publicity.

know the arrival and departure times. Accurately grasp the arrival and departure time of the guests, and inform all the welcoming staff and relevant units as soon as possible. If there is any change, the relevant personnel shall be informed in time. Greeting personnel should arrive at the meeting place in advance, not too early, not too late, or even late. The off-duty personnel should arrive at the off-duty place before the guests leave.

present flowers at the right time. There is generally no need to offer flowers to meet ordinary guests. Welcome very important guests and offer flowers. Flowers should be used for offering flowers, and the bouquet should be neat and bright. Avoid chrysanthemums, azaleas, carnations and yellow flowers. Flowers are usually offered by children or young women after the main leaders attending the welcoming ceremony shake hands with the guests. You can dedicate flowers only to the guests, or you can present flowers to all the guests separately.

different guests are greeted in different ways. For the reception of a large number of guests, you can prepare specific signs in advance so that guests can see them clearly from a distance; For guests who come for the first time and don't know each other, they should take the initiative to inquire and introduce themselves; For familiar guests, there is no need to introduce them, just shake hands and exchange greetings.

leave some time. After the guests arrive at their residence, don't arrange activities immediately, but leave some time for each other before arranging activities.

reference: Baidu encyclopedia-reception etiquette