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How does the new account manager do the introductory homework?
The newly recruited account managers of tobacco companies are at a loss in the face of the new environment, new colleagues and new jobs ... In order to adapt to the environment as soon as possible, enter the role and leave a good impression, the author thinks that the new account managers should do the following: be familiar with the environment and understand that the functional marketing department is the working environment for future new account managers. In order to enter the working state as soon as possible, the new account manager must first be familiar with the working environment and understand the functions of departments and positions. Familiar with the process and master the rules and regulations. Each department has its own set of work processes, and each process has a corresponding management system. For a new account manager, it is necessary to be familiar with the workflow in the shortest possible time, grasp the key points of the workflow, especially the process of visiting customers, know how to visit and what to do during the visit, study the rules and regulations of the company and departments seriously, and know what to do, what not to do and how to do it. Understand the basic situation of visiting customers. After the new account manager arrives, he will have his own retail customers in the jurisdiction he will visit. In order to do a good job of visiting, managing and serving retail customers in the future, he should have a preliminary understanding of the general location, main roads and sections of the jurisdiction, have an overall impression in his heart, and consult the information to understand the basic situation of the customers he wants to visit (tobacco companies have information on retail customers). Understand the basic knowledge of tobacco company's policies, laws and regulations, cigarette products and so on. The account manager's main job is to face hundreds of cigarette retail customers in the market. We should pass on the company's policies, laws and regulations, cigarette product information, etc. Answer their questions and solve the problems of retail customers. As a new account manager, we must first understand and master the company's policies, laws and regulations, cigarette products and other basic knowledge. In this way, you can work hard. Ask the old customer manager modestly. Old customer managers have accumulated rich experience. As a new account manager, you should take the initiative to ask the old account manager. Don't be timid when you don't understand or have questions. You should take the initiative to communicate with them Be a modest, prudent, curious and studious person. Persist in learning and master computer operation skillfully. Account managers can't live without computers. Every day, they need to check the sales situation, give back some information and check some materials. New account managers should keep learning and master computer operation knowledge. 1 Some problems that need attention? As a new account manager, the most important thing in the unit is to pay attention to personal words and deeds, dress in harmony with the unit, and pay attention to etiquette. 2. Prepare material bags, diaries, pens, etc. Make records anytime, anywhere. 3. Be diligent in your work and take the initiative to do your own business. Proactive people are always the first to set an example, at least to show that you love this job. 4, abide by the rules and regulations of the unit, don't be late, leave early. Otherwise it will leave a bad impression on leaders and colleagues. 5. Don't show any superiority, such as gender, age, education, relationship, etc. Arrogance, you must accept others before others will try to accept you. And look at things with an open mind and improve your adaptability quickly. Font size: large, medium and small | color: light red | printing