event
"It's too difficult to get an invoice after eating in a restaurant." Recently, Ms. Liu reflected her experience to the media. Previously, Ms. Liu and her husband had dinner in a restaurant. When they asked for the invoice after dinner, the restaurant staff said, "We have run out of invoices. Please come back next week. " A week later, Ms. Liu went to the restaurant to get the invoice. The staff in the store still said that there was no receipt in the store and asked Ms. Liu to pick it up later. Ms. Liu said: "They have been put off until you don't want them. They don't want to give invoices at all. "
The media also encountered the same situation when they went to the restaurant where Ms. Liu ate. The explanation given by the staff is that there is no invoice in the store at present. When asked by the media, the staff said that they were "not very clear". After the media visited more than 20 restaurants, about 60% restaurants did not provide invoices, and many restaurants said that "there is no invoice at present" and "you can write a white note". There is even a restaurant, when the media called to order food, they said they could issue invoices. When the media asked on the spot, the staff said, "We don't have an invoice here, so we don't need an invoice. Let's get some drinks or something." A merchant said that it is not a secret in the catering industry not to invoice, and many times it will not be opened if it cannot be opened.
During the interview, some customers reported that they had encountered such situations when asking for invoices, such as "Please come back in a few days after the invoices are used up", "Choose some things without invoices" and "We just started business here and have no invoices yet".
legal interpretation
What behaviors in the catering industry belong to the overlord clause:
1, "No bringing drinks"
2. "If you reduce your reservation, you must notify fifteen days in advance, otherwise you will be charged in full."
3. "Please take good care of your belongings, and we will not be responsible for any loss" or "Please take your personal belongings with you in public places, and if you lose them, you will bear the consequences."
4. "Disinfecting tableware costs one yuan." Or "Disinfecting tableware is another charge."
5. "Restaurant discounts do not give invoices"
"The minimum consumption of private rooms is xx yuan."
Invoice is the basis of economic exchanges between consumers and business operators, the main basis for tax collection and management by tax authorities, and the important basis for consumers to claim compensation when their own interests are damaged.
According to Article 21 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests: "When providing goods or services, operators shall issue purchase vouchers or service documents to consumers in accordance with relevant state regulations or business practices; If a consumer asks for a purchase certificate or a service certificate, the operator must issue it. "
Therefore, operators are obliged to provide invoices for consumers. If the operator fails to fulfill his obligations, consumers can report to the tax authorities or complain to the consumer association.