The manager's job responsibility is 1, assisting the manager to handle daily affairs;
2. Assist department heads to handle customer complaints;
3. Collect the commodity information and promotion information submitted by department heads, and make and print the report required by the manager;
4. Responsible for the classification and filing of the store manager's working documents, ordering and managing the office supplies in the mall;
5, store personnel training, management and staff work coordination, etc.
6. Supervise the daily work of employees' image dress, service standards and attendance;
7, morning and evening shift or handover work coordination, record and inventory;
8. Responsible for the inspection and supervision of environmental sanitation inside and outside the store;
9. Completes the supplementary planning and allocation management of commodities;
10, record the main events that happened that day and handle and summarize the report in time.
What qualities should a store manager have? 1. Physical quality:
"The body is the capital of the revolution." Generally speaking, the working hours in the retail industry are relatively long, and shops often work 12 hours or more. Many times you need to do manual work, which can stand the test of long-term anti-fatigue.
2. Sunshine mentality:
There must be a "sunshine" manager behind a vibrant shop. The store manager will encounter many unexpected problems and difficulties every day, plus the pressure of long-term work and performance. In the face of these problems and pressures, the store manager should actively face them and lead the clerk to work in a relaxed environment. We shouldn't indulge shop assistants, but we shouldn't criticize them too much. We need to inspire their enthusiasm, high sense of responsibility and professionalism, improve the atmosphere of the store, be confident in achieving the sales target, and influence and convince the clerk with our own actions. So for the store manager, a positive attitude is very important.
3, have the ability to teach and train subordinates:
As the person in charge of a store, the store manager should be a subordinate "teacher", who can provide service support for the clerk, fully understand the shortcomings of the clerk's ability, and help the clerk achieve the goal when he can't complete the established task. On the other hand, he should constantly train shop assistants in sales skills and commodity knowledge, so as to promote their performance and give full play to their abilities.
4. Excellent sales skills:
The store manager should not only be familiar with the goods sold in the store, but also have a deep understanding ability. If you have the ability to correctly judge the goods in the store, which are best-selling and which are unsalable, what should you do? What kind of methods can we adopt to sell? You need to be familiar with the quantity and types of best-selling goods in stock.
How to be a good store manager Although reserve cadres can get more learning resources and promotion opportunities, they are not "ascending by helicopter" as imagined by the outside world. Reserve cadres are equivalent to compressing what would have taken several years to learn into the training period, facing higher pressure and challenges than ordinary employees. For example, it is often said that "if things go well, there are many challenges that need not be met." Colleagues will think that you have to do well, and if you don't do well, you will hang up. "
Most of the training of reserve cadres has a part of grassroots practice, so that reserve cadres are familiar with the actual operation of the company. However, some jobs are trivial and low-level, which often makes it difficult for reserve cadres who originally sat at their desks to adjust.
The surprised eyes of others and the self-awareness of the work gap have become the psychological adjustment that reserve cadres must have. Of course, people who choose reserve cadres are not crazy. In fact, they need more perseverance, a paranoid pursuit of Excellence, and the courage to accept challenges. In the end, they can break through many hurdles to win the championship and embark on another wonderful journey.