Current location - Recipe Complete Network - Catering industry - Ms. Geng of Zhengzhou found that the number of grams of hairy belly in Haidilao was wrong. What was Haidilao's response?
Ms. Geng of Zhengzhou found that the number of grams of hairy belly in Haidilao was wrong. What was Haidilao's response?

We all know that the most important thing in business is honesty, because if you can't even do these basic things, no matter how good your business is, it will be finished, because such a person can't last long, and everyone can be fooled by you once, and it is impossible to be fooled by you forever. After a long time, people will naturally know what kind of person you are and naturally will not want to deal with you.

If you are short of a catty when doing business, and people don't find you once or twice, and you are complacent, someone will always find you more often, because there is no windtight wall in the world. This time, a lady in Zhengzhou ordered a hairy belly when she went to eat Haidilao, but she felt that what was served was a little far from the actual weight. The menu says 211g grams each, but after weighing, it is found that there are only more than 131 grams, which is a gap of more than 61 grams. The things from Haidilao are very expensive and the weight is very small, but this time there is still a shortage of two pounds, which I think is very unacceptable to everyone.

When the lady questioned their staff, the staff replied that only this one was like this, and everyone knew it was perfunctory. What a coincidence? I was the only one who found this problem, and then it happened that I was the only one who looked like this. No one would believe it if it was said, and everyone was not a fool.

Later, this incident was exposed by the media, which aroused widespread concern. Maybe the store wanted to make peace, so they found a new excuse, saying that this happened that day because it had been left for half an hour and its water evaporated. However, the total weight of 211g has evaporated by nearly half, and all of it is moisture. Did I spend tens of dollars to buy a plate of water? Such a statement obviously cannot convince everyone.