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How can the catering industry improve its service quality through WeChat applet?

1. Store management should be done well first. Take myself as an example. After the epidemic eased, the restaurant food gradually opened up. I went to a good buffet barbecue restaurant with my friends, but the experience was very poor! The reason is that the meat is very stale, and the chicken gizzards you eat smell bad. Although I know that the store may accumulate goods because of the epidemic, it is not a wise move to fool consumers. Although I gave two small gifts at the end of the meal, I also vowed that I would not go again.

Because of the epidemic, people know that life is precious, healthy and precious, so the ingredients must be guaranteed to make customers feel at ease!

2. Try to accept new things. It is not difficult to find that many stores have posted QR codes when they enter the door and on the dining table. This is the small program QR code, which allows customers to directly scan the code to order online, and then check out online after eating. Customers don't need to download the app, and they don't need to register. The mobile phone number defaults to one-click login. Then the advantage of ordering online is that you don't have to worry about queuing, or you sit at the table when the queue arrives, but the waiter is too busy to talk to you. Or maybe you finally ordered a good dish and waited to enjoy the food. After a while, the waiter came to say sorry, sir/madam, but the chef said no more. The small program can update the inventory in time, and avoid no one to help you order, or you can order in advance on the way to the restaurant when you don't want to arrive, which is labor-saving and labor-saving. The key is that the kitchen is not easy to make mistakes.

In addition, the applet is not just about the function of self-help ordering. For example, when you go to an unfamiliar place, you can't decide what to eat. When you search the nearby applet on WeChat, you can see all the restaurants within a few kilometers at a glance, and you can also see where they are.