cashier's personal work summary in 2122 5 articles
As a cashier, we should constantly improve our professional level, strengthen cashier's safety awareness, and safeguard the company's interests from loss. Write a summary in order to review your work experience. The following is a summary of the cashier's personal work in 2122 that I brought to you, hoping to help you.
cashier's personal work summary in 2122 (Chapter 1)
Over the past year, under the accurate leadership of the section chief, with the active support and great help of my colleagues, I have been able to strictly demand myself, perform the duties of a foreman better, and successfully complete my work tasks, which has been affirmed by my leaders and praised by my colleagues. To sum up, the harvest is very good.
first, learn at work and constantly improve your business level. As a cashier foreman, first of all, a cashier, only when his business level is high can he win the support of his colleagues and take good care of the staff below. Although I have been working as a cashier for three years and achieved certain results, these results are still not enough. With the development of supermarkets, new requirements have been put forward for our cashier's work. Through learning, I can always master computer manipulation technology first and always give guidance to the following colleagues.
Second, I have done a good job in managing and guiding employees. Although the foreman is not a big leader, he is also in charge of a bunch of people. It is the trust of the leaders that makes me shoulder this heavy responsibility. Therefore, in my work, I am always strict with them. No matter who violates discipline, I will never tolerate it. It is precisely because I can be strict with myself, be bold and brave, and care for the employees below in my life.
Third, arrange the cashier's duty and shift change fairly. The cashier's work is not tiring, but he has to be careful, so the cashier must keep a good attitude and vigorous energy at all times. Therefore, when scheduling several clerks, I always try my best to let the cashiers have a good rest without affecting their own work, and take care of their special situation.
fourth, do a good job in the first-level work and share the worries with the leaders. As a foreman, I will never bother the leaders for problems that can be solved at the cashier level, and I will never miss the opportunity to ask for instructions and report to the leaders for major events in the shopping mall.
Through the year-end summary, I have several feelings. One is to develop team spirit. Since company management is not an individual behavior, a person's ability is bound to be limited. If everyone is twisted into a rope, they can get twice the result with half the effort. But this must be based on the fact that every employee has a high professional quality, a sense of responsibility for work and a good moral character, otherwise team spirit will become nonsense. So how to actively carry forward the team spirit? Detailed to all parts, if your hard work and achievements are recognized by the leaders, it will inevitably affect your colleagues nearby. Everyone follows your example, and your improvement invisibly drives everyone to improve. On the contrary, the achievements made by others will also become the driving force for you to keep forging ahead, such as a virtuous cycle of chain reaction. The second is to learn to communicate with the leaders. The organization distribution of a company is like a net, each part seems to be independent, but in fact there is a certain connection between them. Take the finance department for example, daily business has to deal with every part. Keep in touch with some departments, listen to their opinions and suggestions, and correct the problems in time when found. In this way, the monitoring function is effectively exerted, and secondly, the information can be fed back to the leadership in time, and the work is changed from passive to active. The third is to have an enterprising heart to climb the peak forever. This puts forward higher requirements for our financial staff to sail against the current, and if they do not advance, they will retreat. If you want to develop in your career, you must arm your mind to adapt to the competitive market environment of superiority and inferiority.
Life can be rich several times. In the days to come, we should turn our thoughts into steps and draw a blueprint for the future with our diligence and cleverness. Cashier's Personal Work Summary in 2122 (Part 2)
Time passed so fast that it was the end of the year without paying attention. Writing about annual work summary every year is my most distressing time. It's not that I have nothing to write, but that I want to sum up too much. How should I start? It has been two years since I came to work as a cashier at the front desk in a hotel. I have changed a lot in these two years, especially in the year of 21__, and I think this small cashier position has brought me great gains.
First, it is an art to do a good job at the front desk
When I first joined the company, I had contempt for my post, thinking that I was wronged by being a small cashier at the front desk. Last year, I changed, and this year I was ashamed of having such a stupid idea. The front desk is the best window to show people how to treat others. Different from the general front desk, our cashier at the front desk has to know how to settle accounts. If we are not careful, we will receive the wrong money because we talk to the guests, either by undercharging or overcharging. If we undercharge, we have to post it ourselves. If we overcharge, we will leave an excuse for the guests, so that if they are a little dissatisfied in the process of staying in the hotel, they will blame our hotel service as a very big mistake. Therefore, I can do a good job as a cashier at the front desk, and I can do a good job as a cashier at the front desk for two years. I have a clear conscience. Under this invisible standard, I know that I am a qualified cashier at the front desk.
second, cashier at the front desk. This is not an easy job.
Being a qualified cashier at the front desk is not what I pursue. I think I should at least be a cashier at the front desk to impress my guests. In 21__ years of work, I did it. After getting the praise from many guests, what I want to send out most is the sigh that "cashier at the front desk is not an easy job". Because the guests are all kinds, many and miscellaneous, and all kinds of people will meet them. If you want to satisfy the guests, it is tantamount to a chef cooking a dish that is served to the canteen. Fortunately, I am smart, able to improvise, and often able to save the day when I meet unruly guests, which makes the guests remember me and actively add stars to our hotel's score book. Although I have won the stars, I still deeply know that "cashier at the front desk is not an easy job". Only by keeping unremitting efforts and being alert and prepared for emergencies can I do this job well. I know I will keep it in the future. Who wants me to have a deep experience of fun from the position of cashier at the front desk?
This year has passed quickly. Fortunately, I have grasped the time to grow, and I have not wasted my efforts and efforts this year. I hope that I will continue to work hard in the coming year and strive to be a cashier who is more praised by the majority of guests. Summary of Cashier's Personal Work in 2122 (Part 3)
How time flies! In a blink of an eye, 21 years have passed quietly. During this time, I strictly demand myself to consciously perform the cashier system in the supermarket and do a good job in cashier duty, and earnestly complete every job assigned by the leader. Now I summarize the situation in this year as follows:
First, I obey management and learn to be a cashier duty with an open mind
. Cashier's work is the window of a supermarket. gfd must pay attention to the cashier's duty requirements and work discipline, keep in mind, accept the criticism of the leaders and the suggestions of the employees with an open mind, persist in learning from the leaders and colleagues, learn from others' strengths to make up for their shortcomings, and strive to enrich and improve themselves.
second, service comes first
our job is to face customers directly, and cashier is the last link in the whole job. As a cashier, we should always remember that we should be 111% attentive to service and think about what customers think and what customers are anxious about. I keep in mind a sentence: there is no trivial matter in service work, and everything should start with details. If sometimes the name or price of bulk goods is wrong, we always politely tell the customer to weigh it again; Sometimes we find that puffed food leaks, or drinks such as milk leak, or there are broken eggs in the boxed eggs, we will immediately inform the customer and ask him to exchange the goods; Sometimes customers complain that the price of goods is wrong, and we will also communicate with the staff. That's it. Think more about customers, and your service will be improved a little. A little accumulation and a little progress will not only prove your ability, but also add luster to the cashier work. Work hard, customers are God.
3. Respect your work and respect everyone
As a cashier on duty, I told the cashier that to be a good cashier, we must have a positive and enthusiastic attitude to serve every customer, and we will occasionally encounter unpleasant things in our work, but we must all overcome them. Don't have negative emotions at work, always keep smiling when facing customers and provide meticulous service.
fourth, make persistent efforts to achieve good results
there are no good individuals, only good teams. The year of 21__ is coming, and I firmly believe that under the leadership of our supervisor, we will unite as one and have greater gains! Cashier's Personal Work Summary in 2122 (Chapter 4) < P > The year of 21 _ _ has come to an end, and I have been working and studying hard during this year. It's really nice to be able to enter the supermarket and work with so many interesting friends. This year we faced a great difficulty together, but we persisted, which proved our unity and determination. So for this year, I think we have made a lot of progress. I hope the leaders can also see the progress of our group and myself.
In the cashier job, the first thing we should do is to be careful and cautious. This is a job dealing with money directly, and any loss is irresponsible for this job and disappointing the trust given by the supermarket. So in any case, I always remind myself that there must be no such mistakes, which will cause losses to the supermarket and myself. This year, I always encouraged myself and pushed myself so that I could keep a clear head to work and handle everything well. With my continuous efforts, I have also successfully completed what I hoped, and the good results with zero mistakes naturally make me proud.
Cashier is a very cautious job. I still remember that at the beginning of this year, I almost caused a small problem. At that time, there were too many people, and I almost forgot to take off an anti-theft bolt when I checked out. Fortunately, I found it when the customer was about to leave, so I took it off quickly, otherwise it would embarrass others and cause myself trouble during the New Year's Day. Therefore, we should be cautious, especially for our front desk job, and we should keep a good state, otherwise we may easily encounter some unnecessary troubles.
This year really flies. After some difficulties, the whole day has become rapid. I didn't control the time very well in the past, but in this year, the speed and way of my work have improved, and all customers have given me an approval for my work. I still remember that I used to be accused by many customers because my hands and feet were too slow, and sometimes I was even complained, but now I won't. I keep a very accurate speed at work, which will neither make the customers waiting behind feel anxious nor make omissions in my work. This is my personal growth during this period.
Although this year has come to an end, for the next year, I think I will definitely realize more value and show more energy, so that I can continue to harvest the light and hope belonging to this period. I will redouble my efforts and rush forward! Summary of Cashier's Personal Work in 2122 (Chapter 5)
In a blink of an eye, the year is coming to an end, and we will usher in a brand-new year. Looking back on 21 years, I will make the following summary of this year's work:
1. Some rewards and punishments: According to the rules and regulations of the supermarket, combined with the actual situation of this part, the detailed rules for employee assessment are specially formulated, and employees are organized to learn by using the situation of early meeting, which is mainly in cash. Because the main purpose of the detailed rules for rewards and punishments is to make all employees make mistakes, the old employees should be swept away from the mistakes in principle, and the new employees who have just taken up their posts should be given priority to criticism and education, supplemented by punishment, which reflects humanized management on the basis of severe punishment.
Second, rotation: Due to the high turnover rate of employees this year, and some employees have stepped onto the management level, the positions of service desk, cashier and cash office have been transferred to different degrees. Based on the idea of cultivating all-round talents, the rotation system has been implemented, and the outstanding employees of cashier have been transferred to the service desk for exercise, and the outstanding employees of the service desk have been transferred to the cash office. So far, employees in all positions have adapted to the new positions and are full of confidence.
3. Cleaning work: In 21__, the supermarket has not set up a cleaning group, so the cleaning work is temporarily represented by the front desk department. Because the cleaning staff are generally older, it is difficult for them to control, and the labor is loose and the labor force is low. In view of this situation, according to their daily actual work situation and the number of employees, the main points of post manipulation are formulated, and the cleaning scope of the supermarket is divided into three blocks, and each block has a special person in charge.
IV. Cash Office Work: In view of the particularity and necessity of cash office work, on the basis of easy management, the cash office work is sorted out into a specific manipulation process, and the cash office staff are organized to learn. The team leader will follow up the employees' work completion day by day, make up the accounts when they are free, and get on the computer when they are busy, which not only improves the effectiveness of cash office work, but also improves the phenomenon of queuing at the checkout counter to some extent. At the same time, in the case of not affecting the normal work, combined with the requirements of the cash office staff, some unnecessary accounts were deleted, and the whole account was changed to _ _ days to avoid wasting time and energy.
5. Mobile wallet business: Mobile wallet business was newly added in supermarkets in 21 years. Due to the fact that the mobile phone is not related to the cashier, and the diversification of mobile phone consumption patterns in the early stage, the mobile phone is easy to be damaged, the signal is not good, and the mobile company's background maintenance is wrong, etc., it affects the cashier's cashier's cashier speed to a certain extent. At the same time, due to the unfamiliarity with various functions of mobile phone payment, it causes paper jam. In my spare time, I made a special study on _ _ _ mobile phone, and consulted relevant people in mobile companies many times. At present, through various tests and accumulated experience, the possible situations in the process of mobile payment can be basically solved.