Recently, the boss of the company asked me to be the head of the hotel personnel department (because I studied hotel management in college, and I am better than other employees in all aspects). ) I am now the director of a Chinese restaurant in a 3-star hotel, and our restaurant manager is a little reluctant to let me go. But our hotel is really difficult to manage now. It's always done by the personnel director. Experts help me evaluate it. Is it good to be a supervisor? Enthusiastic friends 2011-0/15 The main job of the head of the hotel personnel department is to seek people and things through various management activities such as recruitment, employment, selection, deployment, mobility, assessment, rewards and punishments, wages and benefits, labor insurance and labor dispute handling. Improve the overall quality of employees, optimize the team structure, fully mobilize the enthusiasm and creativity of employees, and maximize the work efficiency of employees. The supervisor of the Chinese restaurant in the hotel is mainly responsible for the daily operation and management of the Chinese restaurant, such as supervising the completion of the daily operation of the restaurant, compiling employee attendance sheets, checking employee attendance, formulating restaurant marketing strategies, service standards and processes and organizing their implementation, being responsible for the service quality and safety of the restaurant, maintaining long-term good cooperative relations with chefs, improving guest relations and actively communicating with guests; Handle guest complaints, take immediate action to solve them, and report to the food and beverage manager when necessary.
Generally speaking, the position of hotel personnel supervisor is greater than that of Chinese restaurant supervisor, one is the company personnel management right, and the other is the department management right. You should be able to understand it yourself. As for how to choose, it depends on your ability. You should know how to foster strengths and avoid weaknesses. If your ability focuses on personnel management, you can choose to be a personnel supervisor. If your daily management of catering is outstanding, it is best to be a restaurant supervisor. If you are proficient in both, you can ask the boss to make you a manager. Hehe ~ ~, just kidding! The above remarks are for your reference only. Finally, I wish you all success in your work! Questioner's speech: Thank you.