In life, the scope of application of the letter of commitment is more and more extensive. The letter of commitment is a unilateral expression of will and has no contractual effect. So how do you write a commitment letter? The following are 9 service commitments I have collected for you. I welcome your reference and hope it will help you. Service commitment letter 1
to: xxxxxxxx
xxxxxxxx company, in the spirit of high quality, high efficiency and development, takes high-quality products and considerate service as the concept, and solemnly promises to your company openly and responsibly as follows:
1. The monitoring project produced by our company is guaranteed for one year and the monitoring equipment is guaranteed for three years. After receiving the call for repair, make a technical service response in half an hour, and arrive at the scene within one hour to solve related technical problems.
2,
questions.
3.
4. According to the relevant national laws, the products are guaranteed by three guarantees. Our company aims at the after-sales service team of xxxx project, and the team leader is trained by the project manager of xxxx company on the spot, so that they can master the principle of light box maintenance skillfully, and can solve common problems with xxx, and resolutely implement the service policy of "24-hour uninterrupted service and 365-day holiday-free work". Solve the problems of xxx project during after-sales service in time.
5. During the "warranty period", the after-sales service team of xxx project is responsible for arranging the maintenance team to provide follow-up service for xxx manufactured and installed by our company, and timely solve the problems during the site visit. If the problems cannot be solved at that time, report them to the company, and the company will send personnel to the site to solve them within 1 hours, and visit the site twice a year.
6. after the warranty period, our company will continue to keep in touch with users, keep abreast of the after-sales information of our engineering products, so as to take corrective and preventive measures in time, and assign special personnel to conduct regular inspections, so that users can use our products with confidence.
7. The maintenance agreement can be renewed after the warranty expires, and only the product cost is charged. Respond within half an hour after receiving the repair call and give the corresponding solution. Within an hour, a professional will bring professional tools to the scene to solve the problem.
11. During the after-sales service period, a questionnaire will be given to customers. I hope that Party A will put forward opinions to help our company grow continuously.
24-hour service telephone number: xxxxxxxx
after-sales service telephone number: xxxx
Undertaker:
xxxxxx
Date: xx, xx, XX (with official seal) Service Commitment Chapter 2
Dear Owner:
Hello!
if xx cleaning co., ltd. can be honored to undertake the daily cleaning operations of your distinguished friends, our company will wholeheartedly provide scientific and standardized quality services for your distinguished friends with the business policy of "paying attention to quality, ensuring safety, improving efficiency, striving for innovation, keeping integrity and seeking development", and solemnly promise as follows:
1. Our company guarantees that during the daily cleaning and cleaning operations, Appoint highly skilled and strict management personnel and skilled workers to carry out daily cleaning and cleaning operations for your distinguished friends. If our personnel or third-party personnel are killed or injured due to our reasons during the cleaning process, our company will bear the responsibilities and bear all economic losses.
2. Our company guarantees to take good care of our friends' property during daily cleaning and cleaning operations, and to operate safely according to the requirements of standardized operation, without damaging all kinds of decorative materials, ornaments and ancillary facilities. If your company suffers losses due to improper operation, our company will bear all responsibilities and pay compensation according to the price.
3. Our company guarantees that all cleaning personnel are in good health, free from diseases and infectious diseases, and in normal spirits, and complete all cleaning work in a healthy way during daily cleaning and cleaning operations.
4. Our company guarantees that during the daily cleaning and cleaning operations, the female cleaning staff will not work during the physiological period, so that you can feel more at ease and have no taboos, care for women's health in a humanized way, and finish the cleaning work better at ordinary times.
5. Our company guarantees that during the daily cleaning and cleaning operations, we will strictly follow the cleaning quality standards and procedures formulated in the plan and contract.
6. Our company promises to earnestly implement various management rules and regulations in the process of daily cleaning and cleaning operations, so as to implement various management objectives.
7. The labor insurance, medical insurance and safety liability insurance of our employees are all borne by our company.
8. Our company promises to strictly fulfill all the provisions and clauses of the contract, and complete the daily cleaning and cleaning operations of your distinguished friends efficiently, safely and satisfactorily.
Undertaker: xxx
21xx x x x day service commitment article 3
In order to conscientiously implement relevant laws and regulations, ensure the safety of catering food, and ensure the health and life safety of catering consumers, our unit (individual) solemnly promises to the society and regulatory authorities as follows:
1. Ensure that the internal and external environment, functional areas, equipment and facilities for catering food business meet the Standards for Examination of Catering Service License.
2. Ensure that the food, raw materials and additives used comply with laws, regulations and relevant national regulations and standards, and do not deal in foods such as spoilage, mildew, insects or abnormal sensory characteristics, or poultry, livestock, animals and aquatic animals and their products that have died of illness, poisoning or unknown causes.
third, ensure the rational use of food additives according to laws and regulations, and do not use non-food raw materials to process food.
4. Ensure that tableware, drinking utensils and containers for direct food are washed and effectively disinfected before use, and cookware and utensils are washed and kept clean after use.
5. ensure the establishment of its own management organization, formulate and implement the post responsibility system, and establish and improve the system of obtaining certificates and accepting food raw materials; All food and raw materials are purchased from legal channels, and the channels are relatively fixed, and 111% of livestock meat comes from designated slaughter enterprises, and bills are obtained, ledgers are established, and fixed personnel are designated to be responsible for the acceptance of food and raw materials.
VI. Ensure that all catering and food employees pass the physical examination before taking up their posts, post the obtained health certificates on the publicity board for publicity, and receive pre-job training, especially for those who are in direct contact with cooked food and sterilized tableware, so as to ensure the hygiene of food cooking, cooked food operation and food delivery.
this unit (individual) strictly fulfills the above commitments, and if it violates them, it is willing to bear corresponding legal responsibilities and consciously accept the supervision of the society and regulatory authorities.
Reporting supervision telephone number:
Commitment unit:
Legal representative/person in charge:
Year, month, day and service commitment letter 4
The Municipal Audit Bureau examines the authenticity, legality and effectiveness of the audited entity's finance, financial revenue and expenditure and related economic activities in accordance with the law, and evaluates its economic responsibilities, so as to safeguard financial laws and regulations, improve business management, improve economic benefits and promote macro-control economic supervision activities.
first, open government affairs. Publicize the responsibilities, authorities and audit procedures of audit institutions, policies, regulations, rules and systems related to audit work in newspapers, radio stations, websites and other media; When auditing, the audit team shall disclose the audit basis, audit scope, audit procedures, audit contents, auditor's integrity discipline, audit team members, office location, report telephone number, etc. in a prominent position of the audited unit.
second, adhere to the combination of examination and assistance, help the audited units to establish rules and regulations, improve procedures, sort out finances, improve management and improve economic benefits. Timely feedback the audit results to the audited entity and solicit opinions. In accordance with the examination and approval procedures, the audit results to be published to the public through television, newspapers and other forms.
third, strictly enforce the audit discipline and keep state secrets and business secrets of the audited entity. Do not judge for personal gain, do not engage in human audit, and all those who can't go home for dinner because of work will eat work meals, and drinking is strictly prohibited. Adhere to the system of reporting and avoiding, and resolutely investigate and deal with those who violate discipline.
fourth, when receiving foreign clients, the first inquiry responsibility system is implemented, that is, the staff who are inquired first inform them of the procedures and required materials at one time, and if they can be completed once, the clients are not allowed to come again for the second time. At the same time, be polite, sincere, positive and enthusiastic, answer questions, do what you do, and don't shirk, prevaricate, refuse or procrastinate under any excuse.
5. implement the system of audit return visit, and pay a return visit to 41% of the audited units every year. The implementation of audit opinions and audit decisions on the audited entity; The auditor's compliance with audit professional ethics, implementation of clean government discipline and audit work discipline in the audited entity; Auditors carry out audit procedures and supervise the audit according to law. Service commitment article 5
"Quality first, lifelong service" is the service tenet of our company. In order to ensure product quality and after-sales service and solve customers' worries, our factory recruits talents and brainstorms, employs a group of skilled and experienced technical personnel to provide after-sales service, establishes complete and detailed service files for users, and uses computers to manage them, forming a perfect after-sales management system:
1.
2. During the maintenance period of machinery and equipment, professionals will regularly maintain and repair the equipment for three months to eliminate hidden dangers, so that users can use the products provided by our factory with ease.
third, our factory guarantees the works provided free of charge for one year.
4. After-sales service personnel should arrive at the scene (in the city) within one hour after receiving the notice, and arrive at the scene within 12 hours from other places.
5. You must truly fill in the contents of the after-sales service feedback form provided by our company, and if you need to sign for whether it is qualified for maintenance, etc., for this reason, our factory sincerely hopes to get your strong support, and both parties will assist and supervise the after-sales service. Really achieve the sincere service of "anxious users are anxious and think what users think".
6. after the warranty period expires, our factory will provide you with quality services as always, and only charge for materials, labor and other costs.
VII. For all other products provided by our factory, the manufacturers have service organizations and maintenance outlets, and all have a sound after-sales service management system to cooperate with our factory to complete after-sales service, so as to ensure users' safe use.
we will face the vast number of users with better quality and better service! Service commitment article 6
1. Technical service commitment
1. Quality assurance:
1.1 We ensure to supply brand-new high-quality products that fully meet the quality, specifications and performance requirements stipulated in the contract, and ensure that its equipment has satisfactory performance under the conditions of correct installation, normal operation and maintenance. During the warranty period, we shall be responsible for any deficiencies or failures due to defects in design, technology or materials. At the same time, we promise that we will unconditionally do a good job of after-sales service to ensure the normal operation of the user's equipment, whether during the warranty period or in the future operation process.
1.2 we guarantee that: before the products leave the factory, we will conduct a comprehensive and systematic inspection and issue all kinds of factory inspection certificates, certificates of conformity and other relevant quality certificates.
1.3 We guarantee to provide the following services
(1) Responsible for on-site installation, commissioning, handover test and acceptance of equipment.
(2) undertake all obligations within the warranty period.
(3) Be responsible for the technical training of the Buyer's personnel (see the training plan for details)
2. Provide a list of spare parts and special tools (see the list for details)
Personnel training plan: provide detailed training place and time
2. Guarantee measures such as technical services
Not less than those proposed in the tender document
. Its basic service guarantee is as follows:
service capacity
a. Delivery time: strictly in accordance with Party A's requirements; In the contract and technical agreement, the delivery period is required to be
B, the warranty period is 3 years
2, the response time of after-sales service and maintenance is 24 hours
3, the free software upgrade is
4, and the warranty period of the equipment is two years. During the warranty period, if the same equipment and the same quality problem cannot be used normally for two consecutive repairs, it shall be replaced with the same brand and model.
within the designed service life of the equipment, the user can be guaranteed to replace the original authentic parts and components, so as to ensure the normal use of the equipment.
after the warranty period, the maintenance fee standard is easy to be damaged, and the main accessories and prices are the same as those at the time of product sales, which is not affected by time and market fluctuations;
personnel training plan: the training place is on site and in the office; The time is during on-site installation and commissioning; Other services: lifelong technical guidance;
III. Information provided at the same time of equipment delivery
1.1 Provide a random list of wearing parts, spare parts and special tools.
1.2 packing list provided by the equipment (one sheet per box).
1.3 electrical schematic diagram.
2. Quality assurance and standards:
2.1 The design and manufacturing quality of the equipment shall meet the requirements of the latest national (international) standards/specifications.
2.2 technical standards are in accordance with the latest national standards.
3. Personnel training:
3.1 After the goods are installed and debugged, we shall immediately send professional engineers to train the Buyer's personnel, including training on operation, maintenance and safety knowledge, and ensure that the trainees of the Buyer can independently carry out operation and daily maintenance.
3.2 after all the goods are accepted, the seller shall assist the buyer to establish and improve the equipment daily maintenance system.
4. The bidder shall number the drawings according to relevant national standards and corresponding codes and rules, and the information provided shall use the national legal system of units, namely the international system of units (in Chinese).
5. The organizational structure of the data is clear and logical. The content of the data is correct, accurate, consistent and clear, which meets the engineering requirements. Electronic version is required.
6. All technical data and delivery schedule list shall be given within 5 days after signing the contract, and confirmed by the tenderee. Provide the tenderee and design institute with CAD(AutoCAD 14 DWG file) drawings and WORD 21xx text materials CD-ROM.
7. The technical data provided by the bidder can generally be divided into three aspects: cooperation with equipment manufacturing supervision and inspection, construction commissioning, performance test acceptance and operation maintenance. Bidders must meet the specific requirements of the above three aspects.
8. The bidder shall provide other documents and materials that are not included in the list of technical data in the contract but are necessary for the project in time.
9. The tenderee shall provide information related to the design and manufacture of the contract equipment in time.
11. The finished products should be consistent with the ordering drawings.
11. Ten sets of technical data are provided by the bidder, including CAD(AutoCAD 14 DWG file) drawings.