How can the hotel give guests a good impression? Give guests a good impression, hotel staff service consciousness is particularly important. Hotel staff contact with guests, if the service etiquette to do fine to do a good job, guests will feel, and produce a good impression of the hotel! So how to plan the hotel service consciousness? The following is a summary of the experience of the love flight.

One, the elements of passionate service

To do eye to eye, body to body, mouth to mouth, intention to. In the work, both customers and owners are very hopeful that our property can do the first four points, enthusiastic service allows us to work to reduce complaints, enthusiastic service can be closer to the owners, can make the work have a good start.

Second, the principle

Whether at work or as a person, we need the principle, the service has the principle, including the principle of a smile, the principle of right and wrong, the principle of opportunity, the principle of transposition.

Three, absolute responsibility

In the work, we must be clear about their own position, their positions, but also to recognize our business, our team.

Four, positive mindset

If we have a negative mindset, then the opportunity will go randomly, but also can not play well with the potential ability to be more unsatisfactory is not able to enjoy their life and life. On the contrary if there is a positive mindset.

1, can make themselves in the work can stimulate enthusiasm 2, is able to enhance creativity 3, is always feel that they are good luck, do what is very smooth!

Fifth, self-regulation

Adjustment of the mind. To do to eliminate destructive criticism; responsible for themselves, a promise; but also know how to self-validation.

Sixth, do before doing

To be a person who is willing to take responsibility for the team spirit of people, good at learning, centripetal force, but also to be an understanding of the organization and the needs of others.

Seven, the service mentality

1, is to help people to help themselves, benefit themselves first benefit 2, is to see more people long less people short 3, is more communication less friction, more tolerance less calculating, more introspection less complaining.

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