12345 belongs to the mayor's hotline, also known as the citizen's hotline, which is the government's convenience hotline.

12345 mainly accepts:

1. Consultation on government departments and staff responsibilities, procedures, administrative examination and approval, administrative acceptance, investment attraction and other policies and regulations;

2. Opinions and suggestions on urban reform and opening up, economic construction, urban construction and management;

3. Demands for social life, such as labor security, medical services, education and safety, which need to be solved by the government;

4. Demands that the government should coordinate and solve in terms of enterprise production, operation and development environment;

5. Criticism and complaints to government departments and their staff;

6. Provide comprehensive information inquiry services such as transportation, weather forecast, legal consultation, tourism and catering, life service, ticket inquiry, charitable donation, etc. ? 12345 is a government telephone service platform. 12345 government service convenience hotline (hereinafter referred to as 12345 hotline), ... public hotline. .