Money and future to form a contradiction 80-90 after the reluctance to do hotel
Author: China Tourism Newspaper Date:2011-12-22 17:25:05 Source: China Tourism Newspaper
Willing to choose Don't bother to insist on the good to learn - to the 80 after the 90 after the growth in hotel
At present, many 80 after 90 can not find a job, but the hotel is very much in need of 80 after 90, the hotel is still difficult to recruit, because in the mind of 80 after 90, the hotel is not their "dish".
The reason why the hotel can not enter the field of vision of the 80 after 90, some people analyze, because the hotel can not meet its "overnight wealth", "overnight fame" dream, can not see the "money" and "future! "and" future ". How about "money"? That will come only when the individual has grown to a certain level. But what about the "future"? It can be said that the hotel is far. Because the hotel is in contact with high-end guests, you can accumulate a lot of contacts.
The transformation of the mode of production, so that the service industry has unlimited prospects, the future of China will have more hotels on the ground, recruitment will continue. Talents with experience in the field will be the object of competition. The author believes that in this favorable environment, there should be more 80 after 90 to join the army of hotel people, and in the hotel industry to take root, germinate, develop and grow. Here, the author to personal experience and insights to say some insights.
Willing to choose, choose to have the opportunity
The author has been invited to a tourism college lectures, lectures on the students before a brief understanding of the college teacher said: "Learning hotel students are not willing to do hotel." Lecture, the author to the students on stage to do a self-introduction, but self-introduction in a different way - students ask questions, the teacher to answer. I gave 5 students, each a chance to ask a question, but in the end only 3 students asked, after answering the question, I gave each of these 3 students a gift, the students on stage clamored and expressed regret. So, I told all the students present: "You do not know that asking questions is also an opportunity, right? But it is an opportunity for me to get to know the students who asked the questions and to return the favor. As a hospitality student, you are willing to choose a hotel when your classmates are not willing to engage in it, so maybe you have seized the opportunity, and the acceleration of your career growth will be different from others, and there will be unexpected gains."
The threshold of the hotel industry is low, it does not necessarily have to be the major, but it must be willing to stay in the industry can be developed in this industry. So, for the post-80s and post-90s, others are not willing to do, you do is the opportunity.
Don't count, don't count can get the opportunity
Many 80 after 90 in the hotel to stay unhappy, because too much to count, counting on the industry's wages, counting on the hotel's welfare, counting on the quality of the guests, counting on the style of leadership, counting on colleagues' attitudes, in short, counting on a very, very much, because of counting on their own thinking deviated from the right direction.
When I was the manager of the Human Resources Department, I once met a college student who specialized in cooking, and he said he wanted to quit after working for a period of time. He said he was too tired because the people in the same shift as him were too lazy, and his salary was not as high as the others in the shift, but he did much more work than they did. So the author asked him, "They were too lazy, so how was the work handled?" He said he had to do it himself. So he was asked again, "What does it take for a chef to improve his skills?" He said it needed more experimentation and practice. Then the author said, "If they work harder than you, do you have a chance to practice?" It dawned on him and he later grew into a young chef de cuisine through hard work.
To insist, hold on to the opportunity
Many 80 after 90 in the hotel to stay not long, in addition to the ideal and the reality of the contrast is large, more or a lack of perseverance of the heart, by the industry's various difficulties to be intimidated.
Hotel peak season, a favored after 80 said to leave, the reason is because the workload is too much feel tired, and familiar around the individual colleagues resigned also affect the mood. The author told him: "Here there are higher than your education, there are also lower than your education, there are stronger than your body, there are also weaker than you, there are older than you, there are also younger than you, why they are able to adhere to, but you can not adhere to? Have you ever thought that the peak season is sifting sand, their colleagues around are also competitors, they can't hold on, for you is not a chance?" Later, as expected, after a period of adjustment, he became the grass-roots management, two years later became the restaurant manager, the growth rate of the speed of people marveled.
Good learning, learning well will be rewarded
Achievement represents the past, ability represents the present, and learning represents the future. Chose the hotel, the work does not count, will adhere to, if you can not become a success, it must be the ability to learn out of the problem. Learning, not just learning the knowledge in the textbooks, the leadership taught service processes and standards, a few handling guest complaints skills so simple, but also should learn to include all the knowledge and information related to the hotel. Just like the hotel commonly used store pen, can not only think of it is a pen, should be thinking about, where is this used? How much does it cost? Where to put the store label? How much to order a small amount of a series of questions. These issues relate to the hotel's VI, CI, procurement, cost and other knowledge.
Once there was an 80 after the foreman worked for a period of time to the author complained: "Hotel nothing to learn." The author was in the process of developing a large menu in the hotel's Chinese restaurant, so he asked him: "Can you translate all the dishes in it into English? Do you know why the dishes are priced the way they are? Know what to pay attention to the shooting of these dishes? What are the other notices and disclaimers on the menu? What is the printing process of the menu board?" Being asked a series of questions by me, he realized that the knowledge and information needed to engage in the hotel industry is very much. And all of this relies on the ability to learn in a positive and active way.
Career growth is not a sprint, but a long-distance run, can not show off for a while, the last laugh is the winner. The hotel is very much in need of 80 and 90 after joining, he will make the hotel full of vitality, but the hotel needs people must be quiet, lift up the head, bend down, open eyes, ears, open mouth, show hands, open legs. When the accumulation of time and experience to a certain extent, "money" and "future" must be bright.