Personal work summary of Ktv foreman 1
Looking back suddenly, I was filled with emotion. In the past eight months of work, I would like to thank leaders at all levels and colleagues for their guidance and concern. Let me learn a lot of valuable things, let me constantly improve myself in my usual work and improve my ability to do things. The ideological place is becoming more and more mature, and the comprehensive quality has risen to a new level. I got a better overall exercise. The job as a waiter may seem unremarkable, but the responsibility is more important than Mount Tai. Everything is prompting me to study hard to master new knowledge, try to nip problems and complaints in the bud, and resolutely prevent things from getting worse.
Consciously support and support the company's policies and decisions, and implement the relevant instructions of the leaders. Right, there is a chance of promotion. Here I recommend myself to the leader, and I am confident to sit in this position. The foreman plays the role of connecting the preceding and coordinating the left and right, and does some trivial things every day. It is my most important task to straighten out the relationship as soon as possible and get into work. It is my duty to fully cooperate with the daily work of the supervisor, which requires me to have a strong sense of work, correct working attitude, improve work efficiency and strive for comprehensiveness. Based on the tenet that customers are God, we don't allow any mistakes in our work, which requires us to do our best in all aspects, think of solving any possible problems, be strict with ourselves and innovate management methods. First, pay attention to employees' psychology. How to manage, give full play to and unite this team has become the most urgent problem for me to take up the grass-roots management position for the first time. The management style of managers is related to the Excellence of the whole team, and also highlights the ability and personality charm of managers themselves to control the overall situation. I pay attention to the following aspects in my daily management:
1, and strive to break the institutional mechanism that is not conducive to team growth and business level improvement.
2. Pay attention to the interests and specialties of employees, and deploy employees to work normally as much as possible to achieve the goal of giving full play to their talents.
3. Pay attention to employees' suggestions and opinions on the workplace and adopt reasonable suggestions.
4, use the method of rest and heart-to-heart talk to understand the psychological dynamics of employees, actively guide employees' thoughts and motivate employees to make progress. Analyze a series of problems and contradictions faced by employees to promote the healthy growth of body and mind. Second, strengthen detail service to achieve perfect standards. The fact that details determine success or failure has been fully proved in practice. Some people in the entertainment circle think that "big things are unrestrained", but the fact is just the opposite. The particularity of the entertainment circle stipulates that practitioners should have a good attitude and "three diligence". Therefore, the service personnel must have keen insight, think about what the guests think and do, and let the guests enjoy professional and value-added services. But it is very difficult to really do this. Even so, we should try our best to do it well. My personal practice in this place is:
1, by paying attention to the guest's behavior, judge the guest's needs, provide personalized service, and pay attention to the guest's tone, expression and action.
2, careful service, every gesture, smile should strive for perfection, presented to the guests is a beautiful enjoyment.
3. Cultivate employees' attention to details in life and work. In particular, employees' faults in the process of directly serving customers should be clearly pointed out and corrected for employees' support. It's good to be used to both public and private.
4, we must strictly establish the concept of "perfection", absolutely can't have the idea of "as far as possible", this is not forcing employees to reach the perfect standard, this is unrealistic, here refers to the requirement that employees pursue perfection as the goal and make unremitting efforts! To provide targeted services for special guests, our services should embody humanized services, strive for perfection, and create a comfortable feeling for guests. I have little experience now, and there are still many things waiting for me to learn. It is inevitable to make mistakes. I will learn from the existing problems. If I want to get good grades, I must rely on myself and redouble my efforts and efforts. I always believe that speaking by strength is better than relying on luck. I will gradually strengthen the implementation, restrain myself with stricter standards, and constantly improve my cultural knowledge and social common sense. The smooth development of my usual work is inseparable from the support of company leaders and colleagues. The company is a big family, and its achievements are the result of everyone's efforts. In my future work, I will go all out to contribute my share to the glory of the great singer with my colleagues. Finally, I sincerely thank the leaders for their trust, guidance, supervision and help.
I will conscientiously sum up my experience, carry forward my achievements, overcome my shortcomings, make persistent efforts, climb the peak bravely, live up to expectations, and work hard with my colleagues with full confidence and enthusiasm to make due contributions to the development and growth of great singers.
Summary of ktv foreman's work
I. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
1. Presided over the formulation and improvement of various rules and regulations of hotels and KTV, established and improved the internal organization system, coordinated the relations among departments, and established a reasonable and effective internal operation mechanism.
In order to gradually bring the daily operation of hotels and KTV into a planned, guided, tracked and summarized work management system, effectively combine planning work with emergency work, and establish clear work objectives, all departments are required to establish a planned work system, and plan and implement all work according to planned steps through monthly summary and planning. Establish a monthly work report system, and evaluate the heads of various departments through the completion of the work.
At the beginning of the establishment of hotels and KTV, the various systems were not perfect, and the perfection of the system and the establishment of various working procedures had to be completed gradually after a long period of practice. Therefore, the establishment of the system is also a long-term and complicated work. Now this part of the work has been basically completed, and the post procedures and processes of the club have been formulated. The standardized and institutionalized management of hotels and KTV is the basis of their development. Since 2020 19, the management of hotels and KTV has defined the overall norms and standards of hotels and KTV, and has successively issued relevant procedural and standardized management documents.
In the aspect of target assessment, on the one hand, it is assessed according to the published assessment implementation method, on the other hand, it holds the work summary meeting of last month/quarter every month, summarizes the actual implementation progress according to the formulated work plan, and puts forward the problems that need to be solved, so that all the work can be implemented for everyone, which also serves as the basis for the assessment of each department.
Two, study and grasp the changes and development of the market, formulate the market expansion and price system, timely put forward the phased work focus, and guide the implementation.
Market changes are closely related to the development of hotels and KTV. Based on this, the club closely follows the pulse of the market and puts forward the priorities of each stage in time:
1 month formulated the price and contract version of individual business room, long private room, conference room and travel agency room on 20 19.
Plan Valentine's Day activities and promotions in February, strengthen financial management, formulate warehouse management system, and implement separate management of switchboard and service center.
In March, according to the seasonal changes, adjust the preferential policies of Zone A and Zone B of Jinhaiyue Hall, reduce the gifts, improve the service function of Zone C, pay close attention to the marketing work, implement the marketing plan of hotels and KTV, and make the distribution of sales or sales tasks. Formulate the workflow and reward and punishment system of western restaurants. Make _ _ _ _ membership card articles of association.
In April, the responsibilities of hotels and KTV departments were revised, the workflow of hotels and KTV departments was drawn up, the preparations for the opening of swimming pools were carried out, and the rooftop layout of western restaurants was completed. Organize marketing staff to sell diamond cards and discount cards, and plan Mother's Day activities.
In May, a new menu was compiled, seasonal dishes were changed, the service function of Chinese food area C was changed, and the executive package was launched. We strengthened the sales of swimming pools, repaired the water leakage in guest rooms and bathrooms, repaired the smallpox and moldy wallpaper in western restaurants, repaired Chinese and western kitchens, and cleaned the dust-proof net of Chinese food air conditioners. Complete the production of outdoor inkjet advertisement on the east outer wall of Economic Building. Plan preferential activities for Children's Day on June 1st.
In June, we reorganized the staffing of Chinese food, continued to hire excellent marketing personnel, carried out the Dragon Boat Festival and Children's Day celebrations, adjusted the summer products of western restaurants, and completed the ordering and printing of hotel and KTV brochures.
In July, in order to save costs, hotels and KTV purchased some materials by themselves, promoted new Chinese dishes, and introduced western-style afternoon tea and summer drinks. Sellable towels have been added to the guest room, and the disposable items in the guest room are all colored. Start leakage maintenance of guest rooms.
In August, the hotel and KTV elevators were painted and replaced, the central air conditioner and boiler were cleaned, and the disposable articles in the rooms were customized again.
In September, according to the operation of Chinese food, the Chinese food business was stopped in time, and the work of dismissing employees, returning suppliers' materials and counting assets was carried out around the suspension of Chinese food. At the same time, the western restaurant carried out Mid-Autumn Festival activities with the theme of climbing mountains and enjoying the moon, and achieved good results.
/kloc-The reception of the Golden Week in October was well done. At the same time, due to the holding of the high-tech fair, the house price was adjusted in time and the operating income was increased. In order to save energy and reduce consumption, the opening time of central air conditioning in autumn and winter is specially formulated.
1 1 month completes the replacement of some uniforms in hotels and KTV, and the cleaning of fan coils in guest rooms. At the same time, in order to improve the staff accommodation, the staff dormitory was moved from Li Antang to Shangbu, and the staff shuttle bus was cancelled.
/kloc-moved the office in February, and comprehensively arranged and planned the hotel and KTV with emphasis on Christmas, which basically achieved the expected results.
Three, responsible for the training and use of middle and above managers, and supervise the training of hotels and KTV. The middle managers of hotels and KTV are the backbone of hotels and KTV. Cultivating one's own outstanding talents requires a harmonious working environment, affirmation of outstanding talents' ability and respect for personality. At present, hotels and KTV adopt the principle of employing people according to their abilities, so that saints come first, capable people come next, and wise people are around, giving full play to the subjective initiative of talents, and strengthening supervision, restraint and management in a responsible attitude towards subordinates.
Training is of great significance for hotels and KTV to adapt to changes in the environment, meet the needs of market competition, meet the needs of employees' own development and improve the efficiency of hotels and KTV. Training can improve the skills and comprehensive quality of employees, thus improving the quality and efficiency of employees' work, reducing mistakes, reducing costs and improving customer satisfaction; Employees can understand and master their work at a higher level and enhance their work confidence. Therefore, the club carried out a lot of training work on 20 19, requiring all departments to make training plans every month. Taking the second quarter as an example, the cumulative training time was 242.5 hours, including April 10 1.5 hours, May 67.5 hours and June 73.5 hours. The average training course of the department is 6 sessions/month, and the average monthly training hours are about 8 hours, which is close to the upper-middle level of the training hours index of excellent enterprises.
Hotels and KTV have initially established a unified trainer system. The human resources department has strengthened the ability guidance training for basic trainers, and organized "training skills practice courses" and some basic management and professional knowledge courses. Strengthen the training and examination, and organize the preparation of *** 12 test papers for various positions in western food, front office, housekeeper, financial cashier and other departments. To lay a foundation for the future assessment of employment, job transfer and promotion.
Fourth, mobilize the broad masses of employees to work together to do a good job in democratic management; Care about the lives of employees and constantly improve their working and living conditions.
1. Set up the email address of the general manager and establish communication channels between employees and the general manager. Since the establishment of the general manager's mailbox, the club has received the following complaints 12 times (see the figure below):
In view of the problem of work clothes mentioned by employees, the housekeeping department was immediately asked to order the summer uniforms of the engineering department.
In response to complaints from individual departments and employees and employees, hotels and KTV immediately launched an investigation to clean up unqualified personnel in time.
In view of employees' general complaints about poor food and inconvenient commuting, the club has taken the following measures: First, adjust the staff dormitory in time and move the staff dormitory from Li Antang, which is half an hour's drive, to Shangbu Industrial Zone. At present, employees only need to walk for ten minutes to and from work, which is not limited by the shuttle bus time. The rest of employees has been fully guaranteed and fully affirmed by employees.
Secondly, staff dining is also a prominent problem. Originally contracted to Zhenghefeng Restaurant, in order to maximize profits, most of the food provided by the restaurant to employees is leftover food in the sales area, which is not only bad in taste, but even spoiled food. Employees generally report that they don't have enough to eat, and their work mood is affected, which is also one of the reasons for the high turnover rate of employees. In order to change this situation, after discussion, the club leaders decided to hold a staff meal in the office area on the 26th floor. Since the meal was started on February 6th, 65438, the food was clean and delicious, and was well received by the staff.
Thirdly, in view of the continuous strengthening of the enforcement of labor law in Shenzhen Special Economic Zone this year, the club has strengthened the management of employee employment procedures and labor contracts, and purchased social insurance for each employee in accordance with relevant laws and regulations. Although this will lead to a slight increase in wage costs, it will also play an inestimable role in improving employees' sense of belonging and avoiding potential legal risks.
Through the implementation of the above measures, we can see that the turnover rate of the club reached the lowest in June 5438+February, only 4%. And gradually established a fast and effective communication channel between employees and the general manager.
2. Carry out employee cultural activities as far as possible according to the existing conditions, organize employees to Dameisha and Wu Tongshan by department, and hold employee tea parties. , enhance corporate cohesion. Hold employee birthday parties every month, celebrate employees' birthdays in the form of big families, give sincere wishes and enhance employees' sense of belonging.
3. Regularly compile and publish the Window of Hotels and KTV, update the staff publicity window every month, and build a bridge between hotels, KTV and employees.
The above is what I was responsible for during my tenure as the general manager of _ _ _ _ _ _ _ _ _ Hotel and KTV this year. Due to the heavy task, there are inevitably omissions and shortcomings in the work, so please criticize and correct the company leaders.
Summary of personal work of ktv foreman 3
It is not difficult to manage a KTV. If you want to run a KTV well, you must achieve certain high social and economic benefits, that is, institutionalized management science, standardized service and improved brand efficiency. A lot of work needs to be done. As a manager, we should perform management functions such as decision-making, organization, command and coordination, maximize the reception capacity of KTV venues and ensure the double benefits of the venues.
The management of KTV places should take the internal specific environment, that is, the internal actual situation, as the objective premise, and carry out organizational management, the establishment of rules and regulations, the management of service quality, the management of on-site operation and the construction of corporate culture.
(1) organizational construction and management. As an enterprise, it is necessary to organize and manage its own manpower, material resources and financial resources. As a service industry, KTV is characterized by its complex business and diverse materials. In order to ensure orderly operation. We need to reasonably and effectively divide the responsibilities and authorities of all management levels and business levels within the organization. The construction and management of organizations mainly start from two aspects. The first is to form the organizational structure and management system of KTV venues. That is, the establishment of KTV organization, the establishment of posts and responsibilities, the division of business and authority of each post, the arrangement of teams and groups, and the allocation of management personnel. , are set up reasonably and effectively, so that the big and small things at the scene are done and managed; Equipped with personnel know what they should do, how to do it, to what extent they can't go beyond their own scope, and personnel will not be idle; Secondly, the reasonable and effective combination and deployment of KTV's human, material, financial and information resources, the operation of KTV can not be static, and it will be divided into off-season and peak season with the difference of season, climate and external competition, which requires managers to master the operating rules of KTV, consumers' consumption psychology and other factors, and make reasonable control on the on-site resources. So that existing resources are not wasted or exhausted. In a word, the significance of organization is to ensure that the on-site business is carried out reasonably, scientifically and orderly.
(2) Establish perfect rules and regulations. As an enterprise, "there can be no Fiona Fang without rules and regulations" is just like a country should have a standardized and perfect system to ensure that the organization of places, service quality standards, control methods of promotion programs, personnel management, personnel training and quality requirements, equipment and facilities, consumables, business objectives and other items should be confirmed in the form of explicit provisions, so that personnel can do things according to rules, laws and practices. On the other hand, focusing on the nuances is to formulate specific systems, such as business activity record system, attendance and handover system, service quality evaluation system, health system, code of conduct requirements, goods use system, goods inventory system, personnel assessment system, financial system, personnel management system, reward and punishment system, promotion system, personnel training system, welfare system, cashier system and so on. , should be clearly defined. The main purpose of formulating the system is to ensure that all.
(3) Supervision and management of field operation. The operation of KTV enterprises inevitably involves on-site affairs, which need to be managed by someone. As a manager, the most important thing every day is to do a good job in the supervision and management of field operations. Field work is mainly divided into three parts. First, prepare to hold a pre-shift meeting before class, summarize and analyze the work of the previous day, and assign the work of the day. Check whether the employee's gfd and mental state meet the post standards; Second, patrol work in the class, patrol the site to understand the needs of guests, so as to prepare first-hand information for promotion, evaluate and test the operation and service quality of employees, so as to make decisions and improve, pay attention to the problems existing in operation at any time, and solve and correct them in time; Third, summarize the evaluation work after work, make a scientific and systematic evaluation of the day's labor, sum up experience and put forward improvement plans. In a word, on-site labor management is the most important. As a manager, we must proceed from reality, give full play to our management talents and wisdom, and manage the site reasonably and effectively.
(D) Corporate culture construction, what is corporate culture? It refers to a kind of values, basic beliefs and code of conduct cultivated, advocated and shaped by enterprises in the process of their own business development. Why is it so important? A successful enterprise must be backed by excellent corporate culture, such as the QSCV principle of McDonald's (quality, service, hygiene and value) and Haier's eternal sincerity, such as Le Di's health, safety and happiness. It can be seen that corporate culture is of great significance in the development of enterprises. To do a good job in corporate culture, it is necessary to build a management team, shape and cultivate the internal and external environment, and comprehensively improve the quality of employees in all aspects. In short, if an enterprise wants to be bigger and stronger, it must cultivate its corporate culture from beginning to end.
While doing a good job in internal management, as a manager, we should focus on the outside, that is, aiming at the market, opening up the market and developing service products, so as to improve the business performance of the place and create good benefits. This is business work. The main contents are market research, marketing and brand building.
(A) the establishment of market research mechanism, market positioning. The KTV market is constantly changing and developing. You may be crowded today, but you will close tomorrow. Therefore, it is necessary, purposeful and systematic to collect tickets, record, sort out, analyze and summarize the consumption demand and promotion information of KTV market. KTV market survey mainly starts from the market environment, consumer psychology, competition in the same industry, etc., and then analyzes and summarizes the results, makes a trend forecast, and makes the positioning of this consumer group according to its own actual situation.
(2) Determine the target market and adopt effective marketing strategies. Different places have different consumer groups, and nightclubs are mainly business guests. Most consumers of self-service KTV, even self-service KTV, have different consumer groups. For example, in Le Di, students are the main customers during the day, while night shows tend to be successful people in certain occupations. As a place, it is very important for us to know where the guests are, and consumer psychology and habits are very important. That is, once the target market is defined, some targeted strategies can be adopted to promote consumption. Such as product service innovation strategy, price strategy, personnel promotion strategy, etc. , which is conducive to improving business performance and promotion.
(3) Introduce KTV entrepreneurial image recognition system to build a brand. Generally speaking, corporate image refers to shaping a good image, highlighting advantages, showing the good side to consumers, and letting consumers know the benefits and differences of enterprises. This work mainly starts from three aspects: ① Concept shaping includes letting the public know about the business philosophy, corporate culture, management principles, development direction, code of conduct, corporate spirit and corporate personality. ② Visual perception, such as trademark, corporate image, corporate modeling, standard color, basic composition, corporate logo, product design, etc. ③ Behavior direction: A internally, employee training, reward and punishment promotion system, decision-making behavior, working atmosphere, employee welfare and salary; B external, market research, advertising, promotion strategies, public welfare activities, etc. In short, the implementation of corporate image recognition is to better promote enterprises, establish the image of enterprises in the public mind, improve the reputation and popularity of places, and build brands.
In a word, management is complicated and complicated. As a manager, you must have good management quality and level, and be good at exerting your talents and wisdom in daily management.
Summary of personal work of ktv foreman 4
Time is in a hurry, a semester has passed. Looking back on the class work this semester, we can say that we have a lot of feelings. This semester, I rely on
But we attach great importance to class construction, because only a good class spirit can cultivate students' interest in learning and guide them to develop good behavior habits. This semester, I will still do a lot of meticulous work under the guidance of the school's moral education plan, taking classroom teaching and educational practice as the carrier, taking student development as the foundation, and combining with the reality of the students in this class. Through the strict requirements and intensive training in the past six months, the good class spirit and study style of this class have been further consolidated, the correct collective public opinion has penetrated into the hearts of students, and the students have a strong sense of collective honor and responsibility. I will talk about the work carried out this semester from the following aspects:
First, sum up experience and improve management.
I took over this class from the third grade, and my classmates know more about me. If I just use the previous education method, the effect will not be too obvious. So when I start school, I will calm down, sum up the achievements and shortcomings of the management class last year, and formulate feasible methods and management models.
Second, the daily shift work and daily management
In this semester's class routine management, I still focus on the cultivation of students' behavior habits, focusing on safety education and safety behavior training, mainly implementing the following aspects.
1. Make good use of class meetings to carry out ideological education for students.
At the first class meeting, I will always study the Code of Daily Conduct for Primary School Students and the Code of Conduct for Primary School Students with my students, so that they can make clear the requirements of this semester. At the weekly class meeting, I will ask the class cadres to summarize the situation in the class last week, and then I will praise the things that have been done well, such as the things that have been done well. Put forward the areas that need to be improved, and finally put forward this week's goals. This is to let students have a clear goal and work hard for it.
In addition, the basic task of the class teacher is to educate students' ideological and moral character, so that their body and mind can develop in an all-round and healthy way. Besides studying, I think it is more important to teach them to know the world, distinguish right from wrong and learn to be human. Therefore, at the class meeting, I also made corresponding arrangements based on my speech under the national flag.
2. In the case of students' study, we should also strictly grasp the construction evaluation of "civilized class". Educate students to pay attention to the discipline and safety of assembling teams and taking buses, and cooperate with schools to do all the work well.
3. Instruct students to do well in each issue of the wall newspaper.
Third, the guidance and development of class activities
As the saying goes, an express train must have a front belt. In the same way, to bring a good class, the role of class cadres is irreplaceable by teachers, so I pay special attention to the selection and training of class cadres in class management.
1, strengthen the ability training of class cadres, enhance their working ability and sense of ownership, and further enhance students' sense of service and competition. At the beginning of the semester, I reorganized the class cadres. In order to be fair and just, I'll let the whole class recommend the list first and vote openly. In this way, the elected class cadres will have certain prestige. Supervise the monitor to hold a class cadre meeting every week. At the meeting, the problems existing in the class last week were summarized and how to solve them were discussed. The direction of efforts this week. Their leadership ability has been greatly improved.
2. Instruct the class cadres to make the semester class activity plan according to the actual class. In addition to implementing the school activity plan, we also boldly guide student cadres to try self-management and self-education. All the activities are designed and carried out by students independently, and the teacher only does some guidance and supervision.
3. Every class meeting, in addition to arranging the tasks and requirements of the school, students are often asked how to seize the time to study and how to choose effective and good learning methods.
Fourth, get in touch with parents and teachers.
1. Get in touch with the parents of most students in the class by telephone or writing a message in the homework register, communicate effectively, let parents know about their children's school situation, and ensure the continuity and consistency of school education and family education to the greatest extent.
2. As a class teacher, I also pay attention to keep close contact with teachers in various subjects, keep abreast of students' ideological trends and habits in their study and life, and take effective measures in time to guide students to correct bad behavior habits.
Verb (short for verb) achievement:
Through the efforts of my classmates and I, we have also made gratifying achievements this semester: we won a "five-star" demonstration class and three times.
The title of "four-star" demonstration class, which keeps the title of "star class" all the year round, was rated as an excellent class teacher in the town. At the scholarly campus reading festival, Smith, the textbook drama of our class, won the second prize of the whole class; Radio exercises won the second place in the grade; Binmeishan was rated as an outstanding student in Nanhai District.
However, there are still some shortcomings in the work, such as paying attention to students' individualized development and improving students' psychological development, which need to be paid more attention to in the future work and taken effective measures to correct them.
Summary of ktv foreman's personal work 5
A year has passed in a blink of an eye, and now I will briefly summarize that during this year, my main work as a KTV foreman has the following three important contents:
(1) Assist the department manager in the daily work of KTV room reservation department.
② Reasonable arrangement of private room service and shift change for KTV floor attendants.
(3) Cooperate with superior leaders to do a good job in reception and room reservation of KTV places. Deal with the problems found in the work in time, and report to the superior leaders in time if there are any problems.
First of all, let's take a look at the main tasks that need to be completed to assist the department manager in the daily work of KTV room reservation department in this annual work summary of KTV foreman.
In this year, in order to better assist the department manager in his daily work, the KTV foreman must report the operation of the place to the superior leader every day. Don't leave without special circumstances. In order to live up to the expectations of the leaders and not affect the normal operation of the company, the KTV foreman works tirelessly every day (except in special circumstances).
Next, let's take a look at the important work of KTV foreman in KTV employee management:
The arrangement of waiters in KTV rooms is a very important job, especially the shift of floor waiters. It is not a simple matter to let the waiter do a good job in KTV places without delaying the rest time. This job is done by KTV foreman. In this regard, KTV foreman usually tries his best to do what he can't do, and it's no accident. Let every staff member devote himself to the service work with no worries and face the guests with a brand-new attitude every day.
Finally, let's take a look at the last item of the annual work summary, KTV foreman, and cooperate with the superior leaders to do a good job in the reception of KTV places and the reservation of private rooms. Problems found in the work should be handled in time, and problems should be reported to superior leaders in time.
As a foreman, the main job is to cooperate with the department manager to upload and distribute difficult problems. In a place like KTV, you may encounter all kinds of emergencies and guest complaints every day, and these things are generally handled by these KTV foreman. I will gradually strengthen the implementation, restrain myself with stricter standards, and constantly improve my cultural knowledge and social common sense. The smooth development of my usual work is inseparable from the support of company leaders and colleagues. The company is a big family, and its achievements are the result of everyone's efforts. In my future work, I will go all out to contribute my share to the glory of the great singer with my colleagues. Finally, I sincerely thank the leaders for their trust, guidance, supervision and help.
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