20 19 summary of the annual work of the personnel department (I) the administrative personnel department is the core department of the company's talent development and management, and it is also an important department connecting the preceding with the following. In order to sum up experience and push our work to a new level, the annual work of 20xx is summarized as follows:
I. Personnel work
1, Employee Recruitment and Entry Management
(1) recruitment management: according to the company's development needs and staffing requirements, do a good job in recruiting personnel in time and develop the potential of existing personnel.
In 20xx, the company's development showed an upward trend. Xxx three projects started at the same time, and xxx and other related departments recruited relatively more new employees. Due to various reasons, the turnover rate is as high as xx% this year, which brings difficulties to recruitment.
(2) Entry and confirmation of employees
In the second half of 20xx, the administrative human resources department revised the process of confirming new employees, and increased the monitoring of new employees: employees must pass the theoretical assessment when confirming, which is comprehensively evaluated by department leaders, and then reported to the leaders in charge for review.
2. Performance appraisal: On the 28th of each month, the Administration and Personnel Department organizes the leaders in charge to review and score the completion of the plans submitted by each department in that month, and then comprehensively evaluate the departments from three aspects: the performance of post responsibilities and personal quality. 20xx1-September performance appraisal results of all departments have been recorded; The performance appraisal of 10- 12 was completed on 12 30, which provided a basis for the annual performance salary payment of 20xx.
3. Staff training: Due to frequent changes in the leadership of the Administration and Personnel Department, no staff training was conducted this year.
4. Salary system: there is no complete salary system, no clear post salary, and the salary standard is not uniform.
5. Social security payment and labor relations management: do a good job in social security, ensure that the legitimate rights and interests of employees are implemented, break the tradition of unified payment at the end of the previous year, and pay them on time every month.
Second, the administrative work
1, preparation of administrative personnel system and revision of employee handbook
In 20xx, the administrative human resources department began to write and modify the employee handbook according to the system being implemented by the company without written explanation. The system was completed by the end of September, and the revision of the employee handbook is still being further revised and improved. Revision number 12 15 is completed, which meets the printing conditions.
2. Strengthen attendance management and standardize employee behavior.
While perfecting the attendance management system, the Administration and Personnel Department strengthens the daily labor discipline inspection and takes labor discipline seriously: check the labor discipline of all departments and project departments during their work and make records. Those who violate the discipline will be criticized and educated at the first time, and those who refuse to change after repeated instruction will be included in the performance appraisal, so as to truly achieve "fairness, openness and justice" in attendance.
3. Document management
The Administration and Personnel Department has improved the management of employees' files, changed from the original single paper information to the coexistence of paper information and electronic information, and established an electronic information database for employees, which is convenient for daily use and search, and updated at any time according to the actual situation, and timely put forward opinions to new, resigned and transferred personnel. And collect and sort out candidates' resumes, make statistics, establish information base, reserve talents for later human resources development and improve work efficiency.
4. Health management
The administrative personnel department has formulated the hygiene management regulations for the office area and living area, and carried out regular inspections, photographed the areas with unqualified hygiene, and notified them on 0A.
5, other system management:
On the basis of the original system, improve the job responsibilities of each department, so that the job responsibilities of each department are on the wall, and the job responsibilities of three project departments are also on the wall; Daily management of vehicles, meetings, office supplies and drinking water management. It should be carried out in strict accordance with the system.
6. Management and improvement of oa system
In September, 20xx, the Administration and Personnel Department improved the OA office system, improved the OA system information network of all departments, installed OA office elves for all departments, added management modules and enriched the information content.
Third, shortcomings in the work.
In the 20xx years' work, if any department asks for cooperation, all the staff in the administration and personnel department will cooperate with each other. The attitude and enthusiasm of the staff are commendable, but there are still some shortcomings in the work process, which need further improvement.
1, the work system and workflow are not perfect. The next step is to improve the company's various systems and workflows as soon as possible, so that all work can be based on evidence and handled according to the process;
2. Work care is still lacking;
3, work efficiency needs to be further improved, and actively cooperate with the work of various departments.
Four. 20xx main work plan
1. Set up the structure, optimize the team and do a good job in human resources planning.
According to the company's development plan, we will further improve the company's organizational structure and analyze the work of each position in the company to provide scientific basis for talent recruitment, salary evaluation and performance appraisal.
2. Enrich recruitment channels and recruit outstanding talents to meet the development needs of the company.
The recruitment of 20xx will be combined with online recruitment, on-site recruitment, campus recruitment, acquaintance introduction and internal selection to improve the recruitment effect and reduce the turnover rate. On the basis of ensuring daily recruitment and deployment, the administration and personnel department mainly does a good job in the reserve of technical personnel, improves the academic level of the company's technical professionals, enhances the company's comprehensive strength and improves market competitiveness.
3. Do a good job in company training management.
The administrative personnel department will investigate the training needs of all departments of the company at the beginning of 20xx, and then draw up the annual training plan of 20xx according to the survey results, improve the training system, strengthen the training of employees' post knowledge, skills and quality, and increase the development of internal talents. Diversified training: mainly divided into internal training, external training and self-study.
4. Strive to build a reasonable salary system.
Improve salary management, improve employee salary structure, and implement a scientific and fair salary system. Based on the principle of "fair at home and competitive abroad", the administration and personnel department improved the salary design and management according to the company's existing salary system, and conducted a thorough investigation on the salary level of each position in Dongying real estate industry to provide decision-making basis for leaders.
5. Do the details of administrative services.
All personnel of the Administration and Personnel Department should do a good job in communication with the employees of the company, listen to their opinions, understand their work and life information, answer questions for employees in a timely manner, and solve the puzzles and difficulties in their work and life, so as to keep employees in good working condition.
In the next 20xx years, the administrative personnel department did not stop in the face of difficulties, and was still moving towards a management model suitable for the company's development. In the new year, the administrative personnel department will continue to work around the company center, overcome shortcomings, improve methods, seek truth from facts, strengthen management, improve services, push the work to a new level, and make new contributions to the rapid and healthy development of the company.
20 19 Annual Work Summary of Personnel Department (II) This year, I got my first job in the company through talent recruitment. With passion for my career and ignorance of my new life, I embarked on the post of administrative personnel department of the company. As a college student who hasn't left the university, his major is not right, and he has no work experience. Everything is strange and fresh. At work, I have been humbly asking for advice, doing my duty and trying to do my job well. In the past year, although there was no vigorous achievement, it was an extraordinary test and tempering. For everyone who pursues progress, it is inevitable not to take stock of himself at the end of the year, which is also a spur to himself. Now I will make a year-end summary of the situation in the past year to the leaders.
I. Personnel management
1, formulate and implement relevant personnel management systems.
When I first arrived at the company, it coincided with the restructuring. Xxx has formulated a series of personnel management systems that match the development and implementation of the company according to its own environment, and I am responsible for the attendance statistics of the company. In the process of implementation, I can adapt to the company's policy arrangement as soon as possible, count attendance as truly as possible, and recharge employees' meal cards in time at the beginning of each month according to statistical data, so as to do a good job in logistics support for everyone.
2. Archive personnel files
I know that it is very important to update the communication materials of my brother company and related units in time for the company's business development, so I have never treated the detailed and accurate filing of personnel files as a general personnel work. I can back up with cardboard and electronic versions respectively, strictly review all employees' files, make up all incomplete information, and copy the latest information in time and distribute it to the company's leaders and clerks for future reference.
3. Pay social insurance premiums and housing provident fund for employees, and manage talents, social insurance and provident fund accounts. As I have just joined the work, I am completely unfamiliar with the specific policies and implementation processes of social insurance, housing provident fund and personnel file management. Faced with monthly statements and frequent personnel changes in a year, I know that only by being diligent in asking questions, studying, thinking and doing things can I be competent for this job. The completeness of social insurance, housing accumulation fund and personnel files is directly related to the gains and losses of every employee's vital interests, the reputation of the enterprise and the harmony between the enterprise and employees. The company leaders gave me such a decisive job, which is a trust and test of my working ability. In order to live up to this trust, I work boldly, ask questions if I don't understand, and get guidance and help from many predecessors in charge of personnel management and financial management. In addition, I often browse the official websites of government service departments or consult government clerks on the spot to learn and improve, so as to further carry out my work. Now I have been able to independently and skillfully complete routine work such as social insurance, housing accumulation fund and talents. This is inseparable from the active cooperation and enthusiastic help of every colleague.
4. Recruit new employees
According to the actual needs of business departments, the personnel department conducted targeted and reasonable employee recruitment in early August. Looking back on my job hunting experience six months ago, I feel that I have an obligation to respect every job seeker, take the interests and needs of the company as the starting point, and take openness, fairness and justice as the selection principles to introduce talents and select the best candidates for a good company. I can carefully screen every candidate's resume and treat every candidate who has the opportunity to come for an interview with the most enthusiastic attitude, which has laid a good foundation for the company leaders to further select new employees.
Second, the administrative work
1, handle the annual examination of enterprise business license and the change of industrial and commercial filing materials and other related matters.
Just like dealing with social security, provident fund, talents and other personnel work, dealing with industrial and commercial administrative affairs related to enterprises is also a job of dealing with the government. However, although the setting of the industrial and commercial administration hall is humanized, its working attitude and working methods are really flattering. As a "newcomer", the beginning of my work really caused many difficulties. Fortunately, with the strong support of the leaders of xxx company and the assistance of other administrative colleagues, I have the opportunity to gradually mature in repeated exercise and work more and more efficiently. Now I can complete the whole process of enterprise change by myself, and I can actively cooperate with the finance department, business department and other departments to handle industrial and commercial related administrative affairs.
2, for the company leaders to apply for a visa to go abroad.
Leaders often apply for visas to go abroad because of business needs. From the confusion at the beginning of taking over this job to becoming a "consultant" for other executives of the company to apply for visas for leaders, it embodies the careful suggestions and hard work of colleagues. At their suggestion, I handled nearly ten visas for leaders to go to Singapore, Britain, the United States and other countries. Filling in forms, translating original documents, preparing photos and expenses, backing up materials, submitting materials, verifying fingerprints, interviewing, obtaining visas ... Each country has different application conditions and policies, and has its own application forms and procedures; Similarly, the completion of this work requires a good English foundation and the ability to update knowledge. In the process of applying for the leadership visa, I learned a lot of relevant knowledge, and I also realized the importance and necessity of learning English and dabbling in more common sense as much as possible. Therefore, only by constantly improving ourselves can we be competent for seemingly simple administrative affairs.
3. Other administrative work
Administrative work is very complicated, from copying, scanning, faxing, ordering food, renting flowers, sending express mail, printing business cards, updating websites, subscribing to newspapers and magazines, keeping vehicle documents, to simple computer maintenance. From settlement, booking, booking airline tickets, handling employee reimbursement, negotiating office furniture prices with decoration companies, assisting leaders to donate money for Project Hope, purchasing office supplies, and archiving recipients ... the completion of each job is a test of responsibility and working ability. How to simplify complicated work, ensure foolproof and get the highest efficiency at the lowest cost is not only the requirement of modern enterprises for business personnel, but also for administrative personnel.
As a staff member of the administrative personnel department, I am fully aware that I am not only a manager, but also an executor. As the saying goes, "the difficulties in the world begin with ease, and the great things in the world begin with detail." In order to coordinate every little thing of a team and ensure the normal and orderly development of business, we must first correct our attitude and strive to complete the work assigned by our superiors; Secondly, we should constantly improve ourselves, seize every opportunity to learn and grow ourselves, strive to improve our professional level, and be good at discovering new things and knowledge related to work in our spare time; Finally, give full play to your advantages as a host and share more work for the company.
Finally, I would like to thank the leader for offering me this job and giving me the opportunity to improve and make progress together. Thank you for your warm help and careful care of my work during this year. Although I still have many shortcomings in experience and ability, I believe that diligence can make up for it. As long as we have more understanding and communication with each other and make unremitting efforts, I believe the company will have a better tomorrow!
20 19 summary of the annual work of the personnel department (3) time flies, xx year is about to pass, and when I look back on the past year, I can't help feeling a lot ... time flies, and I will cross an annual hurdle in a blink of an eye. Looking back, although there was no vigorous victory, it experienced extraordinary tests and tempering. For each of us who pursues progress, it is inevitable to make an "inventory" of ourselves at the end of the year, which is also a spur to ourselves.
The administration and personnel department is one of the key departments of the company, and the requirements for internal management level should be constantly improved. The external departments should deal with various inspections by tax, industry and commerce, drug administration and social security authorities. Although there are few personnel in the administration and personnel department, they have worked very hard this year and made every effort to successfully complete all the work. After a year of tempering and baptism, the comprehensive ability of the administrative personnel department has taken a step forward compared with xx years. Looking back on this year, under the correct leadership of the company's leaders, our work closely revolves around the company's business policy, purpose and benefit objectives, closely follows the key points and closely follows the company's various work arrangements. I did my duty in management. In order to sum up experience, continue to carry forward achievements and overcome existing shortcomings, the work in xx years is briefly reviewed and summarized as follows.
The work of the administrative personnel department can be divided into the following three aspects:
I. Personnel management
According to the actual needs of department personnel, a group of employees are recruited reasonably to equip each position. Standardize the personnel files of all departments and establish electronic files, strictly review the files of all employees and fill in all incomplete information. Cooperate with purchasing and finance departments to strictly control the entry and exit of promoters. Gradually improve the training mechanism, constantly send employees to study abroad, invite well-known companies to train employees, and strengthen internal training management.
Second, the administrative work
1. Handle the licenses of each store and conduct annual review as scheduled.
2. Communicate with relevant functional organs such as industry and commerce, taxation, drug administration, social security and banking. Make the company's external work smoother.
3. Contact newspapers, TV stations and other media to do a good job in publicity.
4. Do a good job in the procurement of internal office supplies, strictly review the use of office supplies in various departments, do a good job in the registration of goods recipients, and reasonably purchase office supplies with the principle of saving and reducing costs as the first principle.
Third, the management and operation of the company.
1, in line with the development of the market and according to the requirements of the company, formulate corresponding management systems. Improve the company's existing system, so that all work can be followed by laws and rules. In daily work, communicate with all departments and stores of the company in time, and put forward some guiding opinions on the work of all departments in time.
2. Gradually improve the company supervision mechanism. There is a good saying: employees will not do what you ask, but only what you supervise. To this end, the supervision and management of employees have been strengthened this year.
3. Strengthen team building and build a team with comprehensive business and high work enthusiasm. As a manager, we should give full play to the subjective initiative and work enthusiasm of our subordinates through "observing people's strengths, employing people's strengths, gathering people's strengths and developing people's strengths". Improve the overall quality of the team and establish a new image of the company that is pioneering, innovative, pragmatic and efficient.
4. Fully guide employees to take responsibility. In the past, the responsibilities of various functional departments of the company were not clear, but now they are gradually clear.
Door job responsibilities, and require everyone to take the initiative to take responsibility.
As the head of the administrative personnel department, I am fully aware that I am not only a manager, but also an executor. If you want to lead a good team, you need to be familiar with the business, be responsible for specific work and business, and set an example. Only in this way can we ensure that everyone can take the initiative to undertake the work and let the company work normally.
The new year means a new starting point, new opportunities and new challenges. With the arrival of Lin and Beijing Tongrentang, it is both pressure and motivation for us, and we are determined to make persistent efforts to meet new challenges. In XX, the Administration and Personnel Department will work in the following aspects:
1, improve the company system and realize standardized management. Successful enterprises come from excellent management, and excellent management comes from excellent and perfect systems. With the continuous development of the company, improving the company management system is undoubtedly the basis of its sustainable development. Therefore, it is urgent to establish and improve a set of reasonable and scientific company management system. In order to further improve the company system and realize the standardization of management, the work in 2008 will be centered on this.
2. Strengthen training and improve the training mechanism. The competition of enterprises ultimately boils down to the competition of talents. At present, the comprehensive quality of employees in all stores and departments of the company generally needs to be improved, especially the store managers and department heads, who shoulder heavy responsibilities. It is necessary to make a training plan according to the actual situation and really help them. In addition, complete the new employee orientation manual.
3. Assist the department and strengthen team suggestions. Continue to cooperate with stores and departments to help deal with various emergencies. 2008 is a year of people's expansion and growth, and having a United and innovative team is the guarantee of people's development. Therefore, strengthening team suggestions is also the focus of the administration and personnel department. In fact, it is said that "the difficulties in the world begin with ease, and the great things in the world begin with detail." As long as we work more carefully, communicate more and have a strong sense of responsibility, I believe the people will become stronger and stronger.
20 19 summary of the annual work of the personnel department (4) 20xx years will soon pass. Looking back on my work in the past year, I am deeply touched. With the strong support and cooperation of company leaders and departments, the personnel department has basically completed the expected work. The specific work is as follows:
First, establish and improve various rules and regulations and strengthen management.
The company insists on starting with basic management and strengthening the standardized management of the company. First, establish rules and regulations to gradually standardize personnel management, in order to further improve the company's personnel management, straighten out the management relationship, and make the company's personnel work rule-based. Formulated: "xx Code"; Xx security system; Xx housekeeping system; Xx food and beverage department work system; Xx kitchen work management system; Xx personnel department work system; Xx financial department work system; Xx engineering department work system; Xx department safety work system and hung on the wall. After opening, combined with the actual work situation, the Regulations on the Management of Staff Dormitory, Dressing Room and Toilet and the Regulations on the Management of Dining Standards and Dining Time in Staff Dining Rooms were formulated and promulgated. Second, with the strong cooperation of various departments, the personnel department took the lead in drafting the work operation manual of xx department; Third, strengthen internal management, improve execution, and improve work efficiency and management level by improving xx employees' leave application, attendance management regulations, employee promotion management regulations and other rules and regulations; Fourth, the system of meeting minutes was established.
Second, increase the recruitment of employees, improve the overall quality of employees and stabilize the construction of the workforce.
1. In the early days of the company's opening, in order to ensure the company's opening as scheduled, personnel recruitment is the top priority. Under the guidance of the general manager, we will intensify recruitment and adopt various forms to successfully complete the supply of employees. He has visited Xiaozhai, Qu Wei, Xifan College, Lantian and other places where people are relatively concentrated; Secondly, use online recruitment to publish company recruitment information in 58 cities and fairs online; The third is to mobilize internal personnel to take the form of recommendation. However, the first two recruitment methods have achieved good results, and the latter is mainly recommended by internal employees. A total of 2 17 people were recruited, 85 people were employed, and 4 1 person was on the job; The wastage rate is 52%.
2. Continuously improve the comprehensive quality and business skills of employees: hold staff meetings from time to time, study the company's rules and regulations carefully, and convey the important instructions of the general manager and the spirit of the meeting in time; Fully understand the work of employees' ideological dynamics, look forward to the company's development prospects, solve employees' worries and stabilize the staff; After that, all departments regularly submit training plans for follow-up supervision; Assist all departments to evaluate new employees. In particular, on June 5438+065438+ 10, XX, a bed-making skill contest was held in the guest room. Through the competition, we can sum up the problems existing in employees' business skills in time and jointly find outstanding employees. It also stimulated the enthusiasm of employees, trained a group of advanced employees and greatly improved their business skills to varying degrees.
Third, improve the fire awareness of employees and actively organize training and drills.
In order to enhance the fire safety awareness of the company's employees, according to the instructions of the general manager and with the strong support of the engineering department, the company conducted a full-time fire safety drill on September 23, XX. Through the exercise, the fire-fighting knowledge and practical operation of employees were effectively strengthened, and everyone's fire-fighting awareness and ability to deal with fire accidents and organize were improved.
Fourthly, in order to enrich employees' spare time life and enhance the cohesion of the company, Qi Xin cooperated to carry out all-staff sales activities.
In order to further enrich the cultural life of employees, the company organized a variety of extracurricular life and entertainment activities for employees. In September of XX, 10, a special birthday party was held for employees who celebrated their birthdays that month. An interesting sports meeting was held in February 65438. By organizing various activities, employees' sense of belonging, identity and cohesion to the company has been improved, so that employees can truly integrate into the company's big family, create better benefits for the company and deepen the company's corporate connotation.
In order to strengthen sales promotion, after the company opens, it can launch various preferential sales promotion activities in time on holidays and organize employees of various departments to go out for publicity. A large number of publicity activities were carried out in surrounding towns, Lantian, Qu Wei and universities around the mountain, and thousands of publicity color pages were distributed, especially in Xiaozhai, Qu Wei, Wildlife Park and Nanwutai.
1, the recruitment method of employees is single and the supply is not timely, which leads to the shortage of personnel in various departments.
Although this year's internal recruitment and flyer recruitment were passed, the effect was not satisfactory, and some good employees were lost in a special period. At the same time, it also brings some difficulties to the work of various departments.
2. Insufficient staff training.
As the saying goes, "if you don't cut the jade, you won't be able to cut it." No matter how potential employees are, they will not play much role if they are not well trained. In this year, although our department has carried out many trainings, due to the lack of professional ability and advanced management awareness, the management perspective is not wide, which makes the training fail to achieve the expected results.
3. Employee affairs management is not in place.
Staff affairs cover a wide range, including staff canteen, dormitory, bathroom, locker and so on. Under difficult conditions, employees' basic necessities of life have been basically solved, but there is still a big gap, such as: the dormitory is hot in summer and cold in winter, the rain leaks seriously in summer, which has not been completely solved so far, and there are not many kinds of meals in the canteen.
The new year means a new starting point, new opportunities and new challenges. I believe that under the correct leadership of the general manager, the personnel department will overcome the shortcomings of the past year and make persistent efforts to meet new challenges!