Current location - Recipe Complete Network - Catering industry - What do you think of the waiter stealing customers' drinks?
What do you think of the waiter stealing customers' drinks?

The place where you drink has become the place where you steal wine. In the face of those masters who claim to have an amazing amount of alcohol and are awesome all over the world, it is necessary for those who sit at the same table to be more true in the future: this drinking skill may not be as strong as imagined.

this matter is really hard to think about. When I went to a restaurant for a wedding reception, I caught the waiter secretly pouring the wine brought by the guests into the teapot. Are you trying to steal it? Because it was caught on the spot, at least it was an attempt. However, things were so noisy, and the Guangzhou restaurant involved was still an old-fashioned local restaurant. For a time, the restaurant waiter "stealing wine" became a hot topic in the workshop.

It is not difficult to find out the incident. The restaurant involved is also willing to make peace. The waiter in question quickly admitted through the enterprise that it was a personal act and had been suspended. It is said that consumers also chose to forgive. But things will not pass so soon, because it is too easy to arouse the public's empathy. The experience of dining out is not extravagant and unusual. When someone else's wine is stolen, it will inevitably be associated with their own dining experience and some doubts. Have you ever felt that the wine you brought is gone without much drinking? Have you ever wondered why the food is so small?

things are afraid of association, and it turns out that your "worries" are not delusional. According to the media, the similar behavior of "stealing wine" or stealing guests' food is not an isolated case, and it has even become a very mature interest chain. In October, 2114, Nandu reported that Mr. Chen's Moutai liquor was replaced by a waiter. At that time, the restaurant involved also insisted that it was the waiter's personal behavior. Not only in Guangzhou, as long as you search patiently, you will find that there are not a few cases in which restaurant waiters take advantage of their work to steal and replace guests' drinks. There are even specialized vendors who recycle similar stolen goods and are familiar with them, and many people are tied to a rope.

The so-called "personal behavior" can actually be interpreted in two ways. One is the theft of the waiter himself, and the other is a hidden rule of the whole service industry, which is not a person but a group. Emphasizing "individual" just wants to say that it has nothing to do with the restaurant involved. Is it really irrelevant? A well-known service industry is tricky, and managers who have been in this industry for many years will not know it? In this incident, a response from the relevant person in charge is actually very intriguing. It is said that Guangzhou Restaurant has been emphasizing honest management for many years. "There is strict management on drinks, which requires that the wine must be poured where the guests can see it, and the remaining empty bottles must be returned to the customers after pouring." It seems to be strictly managed and very targeted, but can it be understood from one side: such strict process management itself just proves that "the wine is poured where the guests can't see it".

Of course, a restaurant can't pay for a hidden rule of the industry, and the way to really clean it up is not without it. For example, when customers publish relevant controversial videos, the restaurants involved also disclose the monitoring data of dining occasions to see whether it is the work of an individual employee or the tacit cooperation of multiple employees. What's more, the stolen drinks are often valuable, and most of them can meet the criminal filing standards of theft. The victim's understanding is not the reason for trivialization. Public reports show that a waiter in Taizhou, Zhejiang Province was investigated for criminal responsibility for stealing alcohol. In addition to considering the bad nature of the behavior, it is also worth noting that one of the by-products of the initiation of the criminal investigation procedure is that some direct actors who are willing to assume that they are "personal behaviors" may tell the truth based on the consideration of avoiding crimes and being lenient, and even puncture the industry shady.

it is extremely urgent to crack down on alcohol. What do you think?