If you book a ticket through 12306' s website or APP, you will be prompted whether to order or not, and you will enter the merchant list after choosing to confirm the order. At present, we can see from the interface that Internet ordering launched by Chengdu Railway Bureau includes three social brands: Impression Sichuan Style, KFC and Dicos. After entering the business and selecting the food you need, you can place an order, and you can pay the bill through Alipay or WeChat, which can be done in a few seconds.
Passengers who purchase tickets by telephone, station window, sales outlets, ticket vending machines, etc. can also log in to 12306 website or mobile phone client, select "order service" on the home page, and then enter the train number and contact information to make the same order operation. If the passenger who booked the meal actually refunded, changed the ticket, changed the station, etc. online. , the system will automatically remind passengers to return their meals; Customers who have done the above operations in the physical window can also return their meals online.
The restaurant will prepare food immediately after receiving the passenger's catering order. It takes about an hour from the restaurant to the delivery staff to deliver the food to the door of the EMU train. The person in charge said that not only trains starting from Chengdu East Station can order food, but also passengers stopping at Chengdu East Station can order food online at this station, so the meal should be accurate. "Sometimes the train stops in a few minutes, and within a few minutes, the food delivery staff must deliver the food to the train." He said that after the food delivery staff delivers the food to the train, the flight attendants on the train will deliver the food to the passengers' seats and ensure that it will be delivered within half an hour after the train leaves. "It is necessary to ensure the freshness of the food." It is understood that the delivery cost of each "takeaway" is eight yuan, and the delivery personnel have received professional training and can complete the delivery task within the specified time.