1. Do a comprehensive sanitation work before meals, do a good job in the sanitation work in the area you are responsible for, and ensure an elegant and clean sanitation environment.

2. Obey the arrangement of the foreman, and do all the preparations for the meal according to the working procedures and standards: change the tablecloth and set the table according to the standards; Clean dining room tables, chairs and turntables. Prepare for dinner: tray, ice bucket, ice bucket rack, thermos bottle, ashtray, food and drink order, soy sauce pot and all tableware needed for preparing wine cart and dinner.

3. After the meal, provide quality services to the guests according to service procedures and standards: ordering, serving, wine service and checkout. Accurately understand the dishes served daily and work closely with the dish delivery staff.

4. Try to help the guests solve all kinds of problems in the dining process, and reflect the guest's problems and complaints to the head waiter when necessary to seek solutions.

5. After the shift, do a good job of handover and finishing work with the next shift.

6. Replenish tableware and countertops quickly to ensure cleanliness and hygiene after meals.

Extended information

For customers who come to eat, the service staff should meet them at the door, and guide them to their seats after finding out the identity of the guests (those who eat snacks are introduced to the snack table). For the guests who package meals, the waiter should cooperate with the host to guide the guests to sit in the order of first guest, then host, first female guest and then male guest.

the service personnel have the responsibility to seriously answer the questions raised by customers, especially when customers ask about the variety of food, flavor characteristics, local famous and famous specialties, tourist attractions, local customs and traffic conditions, etc.

account settlement is an important part of restaurant service, especially for sporadic guests, the price should be clearly marked in the menu sent after they are seated, and the appropriate time should be chosen to settle the account. You should not rush to settle the account before the guests finish eating, so as to avoid the feeling of being evicted and delay the checkout time.

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