Social media account construction: choose social media platforms suitable for your business, such as WeChat official account, WeChat applet, Weibo, Tik Tok, etc., and establish professional accounts.
User relationship maintenance: attract users' attention and participation by providing interesting and useful content. Interact with users, reply to comments and private messages, and establish a good user relationship.
Social sharing and word-of-mouth communication: Encourage users to share your products or services, and provide incentives such as coupons and discount codes. At the same time, through user evaluation and word-of-mouth communication, the trust and purchase intention of other users are increased.
Private domain traffic guidance: guide users into your private domain e-commerce platform through social media accounts, such as WeChat applet or APP.
Precision marketing promotion: through data analysis, we can understand users' purchasing preferences and behavior habits and carry out precision marketing promotion.
Member management and maintenance: establish a membership system, provide membership grades, integral management, membership rights and interests, etc. , encourage users to become members and stay active.
Customer service and after-sales support: provide good customer service and after-sales support, answer users' inquiries and questions, and solve users' doubts and troubles. Through good user experience, increase user satisfaction and reputation.