Pursuing the satisfaction of the masses is our greatest responsibility, so cashiers must have a correct working attitude, actively consult and learn from other comrades, do their job well and write a cashier's work summary. The following are three relevant reference materials for me to share with you the excellent model essay examples of cashier's personal work summary for reference. You are welcome to refer to them.
? ? Cashier's personal work summary 1
? 21__ is a memorable year for me. As a cashier, I stick to my post, earnestly perform my duties and serve the past drivers wholeheartedly. During my internship, I received warm care and concern from the leaders and other comrades of the institute, and my colleagues all devoted themselves to teaching me charging knowledge and business skills, including various methods to deal with special problems. Each of them is patient, meticulous, kind and easy-going, which makes me feel warm, so I can learn easily. After six days' internship, I gradually mastered the business knowledge of charging and monitoring in expressway, and felt deeply, mainly in the following aspects:
? First, strengthen learning and improve their overall quality. Through studying various laws and regulations related to fees in expressway, as well as various policy documents on fees issued by our city, I understand that to be a qualified employee in expressway, we must know the law, know the law and usage, and fully understand and apply the spirit of the documents issued by zf, so as to collect fees and serve good services.
? Second, the charging post operation must be careful. I learned the on-the-job operation by following the classes. Under the careful guidance of the old staff of the institute, after several shifts, I not only mastered the operation skills such as issuing cards at the entrance, receiving cards at the exit, collecting money, and making tickets, but also learned the tireless and dedicated spirit of the old staff. I have to be on-the-job for one minute and spend 61 seconds with my heart.
? Steady, accurate and fast, dealing with all kinds of special car problems is a comprehensive embodiment of their own quality. Through the following study, the passing, helping and taking of the old toll collector, and through my careful observation, I gradually mastered the operations such as U-driving, J-driving, no truck, changing trucks, damaged cars, and breaking through the customs, as well as the handling procedures such as axle judgment error correction when weighing trucks. When dealing with problems, I should be sincere, patient and careful, and remember that any special operations must be recorded, and some must be reported to the monitoring room.
? First, in terms of service: as a qualified toll collector, dealing directly with drivers, it can be said that the image of toll collector represents the image of the whole company, and packaging itself is equal to packaging company. Therefore, in the process of going to work, I always remind myself to maintain a good image, dress neatly, be sincere, use polite language and be proficient and fluent in business. These have enabled me to successfully complete all the work, and I have never had a quarrel or abuse with the driver, thus maintaining the company's good image brand.
? Second, in terms of business: the old saying goes:? There must be a teacher in a threesome. ，? Sensitive and eager to learn, not ashamed to ask questions? . In my daily work, I constantly learn from the work experience and lessons of leaders and old employees, be diligent, ask questions and practice more, so that my business level can be continuously improved and proficient, thus effectively controlling the error rate, which is also a powerful guarantee for my work to keep the error rate at zero during this period and greatly improve my work efficiency. I will always ask myself to persevere and do better.
? Third, in life: a great man once said: A great man has two hearts: one is bleeding and the other is tolerant? . Tolerance is strength, not weakness. Therefore, I always remind myself to keep a tolerant heart and learn to be tolerant and self-effacing. This has enabled me and my colleagues to live in harmony all the time, which is called a colleague's family. A happy life also provides a cheerful mood for work and a strong guarantee for image.
? In my work, I always abide by the laws and regulations of various countries and various rules and regulations of the company, and constantly strengthen my awareness of obeying the law in my daily life, so that I really become a toll collector who loves my job and does my duty. I smile at the driver at work, greet the driver with enthusiasm, and set up a good traffic window image.
? I feel that drivers are all kinds, good and bad. Of course, many drivers understand and support me. Sometimes, in my work, drivers are full of grievances and complaints. Some even swear, and I can meet these drivers who are rude. I hold back and don't lose my temper. Instead, I explain it in polite language and resolve it with a kind smile, so that drivers can understand our work, so as to cooperate with our work and pay the fee smoothly.
? I am well aware of the importance and urgency of building a clean and honest traffic, promoting the development of traffic science, harmonious development and clean development, and truly do not leave cars privately at work.
? I always ask myself to guard against arrogance and rashness, constantly learn from the old employees with an open mind, and constantly improve my business ability in combination with my own work practice, so that I can become a toll collector with theory, practice, relatively high comprehensive quality and relatively strong business ability.
? I am in line with? Do the work better? With such a goal, I have developed a sense of innovation and successfully completed my work. I will make persistent efforts to do my work better in the future.
? Although the internship is short-lived, it is of great significance to me. Thanks to Chutian Company for organizing this internship, and thanks to the leaders and colleagues of Jingyue Bridge Institute of Suiyue Expressway for their warm concern, help and guidance, which made me change from an intern to a qualified passerby who can do the job. I will take this harvest, go to a new job, work hard and make my due contribution to the high road cause in our province.
? Time flies, time flies. In a blink of an eye, I have been practicing at Guandu Toll Station for nearly six days. I have benefited a lot from this time, especially the meticulous guidance, education and care of the station leaders and squad leaders, which has continuously improved my business level, from unfamiliar and nervous to skilled and steady. These businesses have provided a solid foundation for my future work.
? However, I know that no one is perfect, and I must have my own shortcomings. Therefore, in my future work, I will study harder.
? Cashier's personal work summary 2
? I am a new employee who has just joined the company. Although I am a new employee, I have been working in the company for nearly _ _ months, and a long time has passed in a blink of an eye. During these two months, I have had joys and losses. I have not only learned a lot of professional knowledge, but also learned interpersonal communication, which is very precious to myself and also a great progress I have made. Here is my work. Maybe the work of Century Park Hyatt is a very simple thing for everyone. The cashier is only responsible for cashier, and other employees do their own jobs. It won't be difficult. I used to think so, but now it seems that when I become a mall employee myself, I feel many of the difficulties, which are not as simple and easy as I thought. I want to say that in fact, I will encounter difficulties in doing any work, and no job is simple and easy to do.
? After nearly two months of work and study, I can cope with the work in the shopping mall. Maybe I am a little complacent, but when something happens, my colleagues in the company will lend me a helping hand, which makes my heart deeply moved. During these two months, I have always maintained my enthusiasm for work and my mentality is mainly peaceful. I deeply know that as a staff member of Century Baiyue, We must never bring personal emotions to work, customers are always right, and we must not have any unpleasantness with customers. Therefore, we should receive every customer with a knowing smile. Even if customers sometimes make trouble without reason, we must be calm and keep our own mentality, and try to avoid conflicts with customers.
? Although I haven't been working as a cashier for a long time, my professional quality and business level need to be improved, but I feel that as long as I work hard and study hard, I can overcome any difficulties. We should establish a good image because we not only represent ourselves, but also represent the image of the company. We should actively consult and learn from old employees during our work. Being able to do our own work conscientiously, which is the need of the company and our own work, and discussing our own experiences and experiences in view of the problems encountered in our work can also be regarded as a summary of our own work,
? During this period of work, I feel that there is still a great shortage, and my business level and skills need to be improved, so that we can facilitate our own work while facilitating our customers, and improve our work efficiency. Of course, I feel that service to customers is the most important thing. As a member of the service industry, what we can do is to serve customers and let them return with satisfaction, which requires us to have good personal qualities. Do receive every customer warmly and patiently, don't bring your little emotions in at work, and don't chat and play during working hours, which will make you have a lot of unnecessary troubles at work. In order to prevent conflicts between ourselves and customers, we must keep our own mentality,
? After work, I should also learn more professional knowledge about my work. Only by continuous learning, continuous improvement and continuous progress can I stand in such a competitive society, which is what we have prepared for ourselves. Only by doing these well and having enough capital can I stand out in this position. It is not easy to make extraordinary achievements in an ordinary job,
Time flies, although I have worked in this position for a short time of more than _ _ months, I feel deeply about myself. I have given myself great help in my life and in my work. I should learn more and make more progress in my future work, do my job well and work hard for a better tomorrow!
? Cashier's personal work summary 3
? Unconsciously, I have been working in the company for nearly a year, and it has reached the end of the year in a blink of an eye. Perhaps it is a very simple thing for everyone to be a cashier. The cashier is only responsible for collecting money, and other employees do their own jobs, so it will not be difficult. I used to think so, but now, when I become a cashier, I know it's not as simple as I thought. In fact, no matter what work you do, no work is simple and easy to do. Only hard work can do it well! The work in this year is summarized as follows:
? First, always observe the discipline of shopping malls
? As a cashier who deals directly with cash, he must abide by the operation discipline of the mall. Cashiers should not take cash with them when they are in business, so as not to cause unnecessary misunderstanding and possible private transfer of public funds. Cashiers should not leave the cashier's desk without permission when collecting money, so as to avoid losing money or causing dissatisfaction and complaints from customers waiting for settlement.
? Second, leave your post in an orderly manner and do things seriously
? The cashier is temporarily out of the office, and should be? Suspend collection? The cards are on the cashier. If other cashiers take over the post, count out the spare change and give it to the receiver, and unlock the rest of the cash separately. When returning to work, check whether the cash received by the receiver is in line with the amount of the small ticket.
? Iii. act according to company regulations
? To collect money in strict accordance with the company's collection procedures, it must be done: before collecting money, check every sum on the receipt with a calculator, and then enter it into the computer after the calculation is correct. The counter number and price entered on the computer should be consistent with the small ticket issued by the counter. In the process of collecting money, we must insist on: singing, singing and paying, singing and looking for, so as not to cause unnecessary trouble. In the process of collecting money, do not miss, collect more, and collect more. After receiving the payment, check whether the counter and amount of the printed receipt are consistent with those of the receipt issued by the counter.
? Fourth, be polite, warm and patient
? Treat customers with polite language, speak with respect and kindness, and don't speak loudly to customers. As a member of the service industry, what we can do is to serve customers and make them satisfied. This requires us to have good personal qualities, to receive every customer warmly and patiently, and not to bring our own small emotions into our work, which will make you have many unnecessary troubles in your work. In order to prevent conflicts between ourselves and customers, we must maintain our own mentality.
? The above is my personal experience and summary in my work. I will keep this positive state and strive to be better in 21xx!