Front desk employee work plan sample 5

Time is passing never stop, will usher in a new job, new challenges, please work together, write a front desk work plan. The following is my front desk employee work plan sample, I hope it will help you.

Front desk employee work plan sample selected article 1

First, the front desk discipline management system

I. Employee image management

1, employees must be uniformly dressed in overalls, overalls, to keep the clothing neat and clean, overalls clean.

2, the staff to work, must be in accordance with the designated location to wear a staff card.

3, employees are not allowed to wear strange hairstyles, hair over the shoulder should be bundled up into a ponytail, and the sea should not cover the eyebrows and eyes (only rings and watches can be worn on the hands; hair accessories should not be more than two pieces).

4, employees can not keep long nails, only colorless nail polish can be painted; ornaments are not exaggerated and heavy.

5, employees must be required to wear light makeup at work (including: eye shadow, foundation, blush, lips, etc.).

6, shall not chew chewing gum, smoking and eating; keep the body odor fresh, clean mouth.

7, yawning to cover the mouth; shall not make a story scratching, nose picking, ear pulling, picking teeth and other indecent little action.

8, shall not show lethargy; standing shall not swing the body, shall not rely on the walls, cabinets and stand; can not play the ghost face to do strange movements.

Second, discipline management

1, the front desk area such as the presence of guests are not allowed to sit down to work, not to talk about topics not related to work.

2, strict adherence to the workplace, shall not leave the post without authorization, without reason, engaged in private matters unrelated to their work.

3, the front desk phone calls, should be answered within three phone rings; answer the phone need to use the standard language.

4, unauthorized use of the counter phone for private purposes, such as in case of emergency can request the supervisor with the background of the phone; work time is prohibited to play with cell phones, answer private calls. In case of special emergency, you need to cut off the phone as soon as possible to avoid affecting the work.

5, shall not use the working time to read newspapers and books that have nothing to do with the content of the work.

6, shall not be loud, playing, talking to each other or making noise.

7, the front desk staff need to familiarize themselves with the sales consultant telephone extension number, cell phone number, all the numbers in the clubhouse line, as well as the management of the cell phone number.

8, in dealing with counter paperwork, pay attention to the surrounding environment to avoid ignoring the guests.

9, the guests came to the counter, immediately put down the documents being processed, politely greeted, showing that had been professionally trained style, competent and have the ability to serve the guests.

10, pay attention to listen to the guest's questions, can not arbitrarily interrupt the guest's narrative, and then clearly answer. If you do not know how to answer the question, you should say: "Please wait, until I check the facts".

11, try to remember the guest's last name, in the meeting can address the guest "Mr. / Miss / Ms. x, Hello!". .

12, in case of guests on a thing amateur or can not follow the customary place, not to make fun of the guests.

a) Not to guests nagging, should be patient for the guest service.

Third, attendance discipline management

1, employees must be in accordance with the department's work schedule and time on time on and off (work need to be fifteen minutes in advance to the post for the shift work).

2, out on business should indicate where to go, and obtain the consent of the superior.

3. Employees shall not be late, leave early, or absent without reason; sick leave, personal leave, and shift transfer shall be completed in advance.

4, employees are not allowed to use the front desk computer during work.

Second, the duties of the front desk supervisor

The role of the front desk supervisor is to achieve the supervisor, colleagues, subordinates, the three aspects of communication, the supervisor to establish a consulting and communication channels with them, so the front desk supervisor of the intermediary role is crucial.

1, the main responsibilities:

The front desk supervisor is mainly responsible for the internal management of the entire customer service team, the assessment of personnel, the development of workflow and policy planning, and constantly optimize and innovate, to ensure that the entire department's daily work of normal and efficient operation. Specifically as follows:

1, supervise and guide the work of the front desk, study and solve the problems encountered in the work, and develop work priorities.

2, is responsible for providing the recommendations and planning of various new service initiatives, and is responsible for the organization and implementation.

3, to deal with major customer complaints, and make timely processing advice.

4, regular collation and collection of customer feedback, optimize the service process.

5, coordinate with other departments.

6, often communicate with the front desk staff to maintain communication, regulate the psychological pressure of the front desk staff, to ensure that the department staff work enthusiasm and work level of quality, improve customer satisfaction.

7, the development of the front desk work report, summarize the work of the month, the development of next month's work plan.

2, the main work:

1, do a good job at the front desk daily work, lead by example, to other staff work a good example.

2, daily check staff etiquette dress, grooming.

3, the development of monthly front desk staff scheduling.

4, supervise the daily attendance and work of the staff, and comprehensively check whether there is any missing work.

5, presided over the daily afternoon 10-minute meeting of the front desk and weekly meeting to summarize the work situation and develop work plans.

6, reasonable arrangements for the front desk jobs, work distribution and personnel training.

7, management of customer service mailbox, reply and organize related emails.

8, responsible for organizing the weekly member complaint statistics.

9, responsible for organizing and carrying out member activities to promote the general planning.

10, responsible for member opinion polls, collect member feedback, for the superior decision-making and related departments to provide a reliable basis for work.

11, is responsible for providing various new service initiatives and planning proposals, and is responsible for the organization and implementation.

12, as a supervisor, there should be at least 4 working days a week is on the night shift, to ensure that in the busy time to maintain the normal operation of the club.

Third, the front desk workflow

Note: In view of the differences in the business hours of the clubs, the front desk is allowed to have a difference in the commuting time

Hours of operation (Huanshi store: 7:00-23:00; Tianhe store: 9:00-22:00; Dongfang store: 10:00-22:00) 1 morning shift -22:00) 1 morning shift: A shift: 8:30 - 17:00

1, before going to work to organize the appearance of the instrument, on time to work;

2, to the engineering department to get the key to open the DJ room (in addition to the Oriental store), open the venue Music, and then open the members of the recreational area of the Internet cafe computer;

3, tour of the field;

4, back to the front desk position, turn on the lobby lights, turn on the computer, organizing stationery, forms and information, etc., to do business before the preparatory work;

5, look at the turnover of the book and sign, follow up on the remaining issues; check whether there are changes in the curriculum and other notices, in order to inform the members in a timely manner;

6, count the number of sun oil as well as weekly cards, membership cards (blank cards); (Tianhe, Dongfang store temporarily no sun lamp)

7, copy the daily course;

8, such as newspapers, magazines need to be placed on the water bar magazine rack, there are letters need to be sorted out and sent to the relevant departments.

2, mid-shift: B shift: 12:00 --- 20:00

1, tidy up the appearance and instrumentation, punctual to the post, B shift and A shift handover, A shift meal;

2, look at the handover book and sign, follow up on the leftover issues;

3, deal with the post work;

4, the work of the water bar. p> 3, deal with post work.

3, the evening shift: C shift: 14:30 --- 22:00

1, look at the shift book and sign, follow up on the remaining issues;

2, 21:55 turn off the venue music;

3, 22:00 end of business. Inventory of the day unused membership cards, shut down computers, front desk lights, Internet café computers, the front desk all stationery, forms, information and other items back to the drawer and lock; such as legacy issues need to be written in the handover of the book; and finally the key back to the Engineering Department.

4, front desk foreman:

1, every day to check all the front desk stationery, forms, information and other items of the trial situation, such as the imminent exhaustion, should be a timely copy of the application to receive;

2, non-busy time period, you can arrange for co-workers to take turns to rest;

3, every two hours to arrange for the co-workers to patrol the field.

4, such as new colleagues into the job, the need for their training;

5, such as other colleagues did not do a good job, you need to urge them to complete a good job;

6, at the end of each month to remind the colleague responsible for the work will be organized to the foreman of the month's work (such as a private locker, a large locker, etc.)

7, such as the front desk has a special situation Appearance (such as complaints or suggestions), need to be present to help solve the problem, maintain the order of the front desk; if the situation is serious, should immediately report to the customer service or superiors, and accompanied by the handling of the solution.

8, regularly to the box to clear out the towel coins and count the number.

9, such as the new membership card is about to be used up, need to get in time.

10, every day you need to send e-mail to the supervisor to report the situation of the day club and front desk.

5, the front desk staff at any time every day to do a good job:

1, Check in & Check out: to help members do a good job of check in (check out) work, issue (retrieve) the locker key and towel plate, will be entered into the computer information;

2, Check out, such as the guests did not return the towel plate, you need to ask the members of the Return towel card, you need to ask members whether the return of towels, the number is right, such as no problem can let the guests leave; such as found lost, need to be charged according to the price of the lost items;

3, such as the membership card can not be ticked information or abnormalities, should be timely to identify the reasons for the resolution of matters related to good, and to the relevant personnel to follow up;

4, answer all incoming calls, and Transferred to their respective departments;

5, such as guests visit, first make a good registration of the relevant visit, and then notify the consultant to receive;

6, new members, after completing the membership formalities, must be at the front desk to take a photo of the big head, entered into the computer, in order to confirm the identity of the venue; to help members to do the new membership card (must be done according to the card card type card);

7, such as members to rent a private storage cabinets, the first to explain the relevant matters and charges of the rental cabinets to the member Explain the relevant matters and charges for renting cabinets, help members fill out the form, ask members to pay the relevant fees, and make a good record of the information on the rental key;

8, such as guests to try to play, you must first make an appointment with the consultant to ask about the relevant matters, fill out the form, the approval of the higher-ups, pay a deposit of 100 yuan, and then issue the key to enter the room;

9, whenever there is a guest into the club, visit, try to play, are Whenever a guest enters the club, visits, tries to play, it is necessary to input the guest's information (including name, gender, phone number, consultant, way) into the "Zhiqin Daoxi" management system in a timely manner;

10, half an hour before the end of each class, you need to go to the door to count the number of people.

Front desk staff work plan sample selected article 2

Summarize the past, look to the future, in the pursuit of more professional hotel services on the road, the front office department has a lot of road to go, there is still a lot of knowledge to learn, there are still a lot of experience needs to be accumulated. Front Office Department aims to enhance the department's service quality, service innovation, ladder training, for the guiding ideology; the following for the overall work plan in 20 ___ report content:

First, the department team management construction work

The core of departmental management is to allow the team to continue to grow, the team building lies in the use of performance management to ensure that it can stimulate the staff's potential to work, maintain the department's smooth operation. The following is the implementation plan for team management construction:

1. Give the team ideas and work goals

Continuously instill the team "positive thinking", "positive energy", always clutching everyone together, united together, to the goal. Work always give the team confidence and courage. Keep in any case is not subordinate to the negative emotions and thoughts of the sway.

2. Teach the team to work

Combined with the department staff experience, learning and growth environment, targeted at the quality of each employee. As the head of the department, not only to raise questions in the work, but also to inspire subordinates to have the ability to think and solve problems. Do a good thinking ability and problem-solving method supervisor.

3. Give the team pressure, help, encouragement

Work to give the team a certain amount of work pressure is very necessary. Do a good job of characterization. A good manager must be a good inspirer, half of management is inspiration. The purpose of inspiration is to better promote the work. Learn to use encouragement and motivation.

Second, the department of lean management and performance appraisal improvement plan

A standardized, quantitative management of the establishment and implementation

1) pursue "write what I do, do what I write, continuous improvement", improve the management mode suitable for the operation of the department.

2)To formulate a standardized training plan for the department, the training should have sign-in, evaluation, records, can be queried, can be traced.

3) standardized assessment of the department's entire staff, there are test papers, report cards, all records can be accessed.

Second, the establishment of various types of departmental analysis data

1) Departmental monthly analysis of data, sales increase, guest satisfaction, complaints and other data year-on-year, chain analysis, to identify

gaps, timely improvement.

2) Monthly analysis of service quality: the rate of compliance with the standard is linked to the department's performance pay, analyze the typical problems, make timely improvements, and continuously

improve the quality of service.

3)Monthly analysis of personnel status: staff turnover, staff dynamics, staff communication to analyze and ensure a good talent echelon training

training program.

Third, the establishment and improvement of the departmental inspection mechanism

The establishment of an internal training team to promote the daily inspection mechanism, the supervisory level is responsible for the daily inspection, correction, improvement; customized and reasonable inspection mechanism and plan to avoid the day long form.

Fourth, the establishment and improvement of departmental regular meetings

1) convene a daily meeting, time 10-20 minutes, something to report, internal communication issues are strictly prohibited to speak, private communication is completed;

2) monthly meeting on the status of the previous month, year-on-year, ring analysis, etc., to address the problem of corrective suggestions to explore, optimize the management structure and

Supervisory focus.

3) Departmental staff meeting held once a quarter or half a year, to promote the hotel culture, interpretation of the hotel's new policies, systems, etc.

content, to understand the staff's aspirations.

Fourth, the establishment of work plans and summaries of the mechanism

1) each key position every week, every month, every six months, every year should be a work plan and summary.

2) The establishment of a work plan checking mechanism, linked to performance to achieve a planned, organized work status.

V. Performance management, the establishment of awards and penalties mechanism

By summarizing the results of the performance appraisal in 20 ___ and shortcomings, improve the relevant departmental assessment rules, through the award, the principle of clear penalties, the implementation of the performance appraisal around the whole staff to ensure that the overall efficiency of the staff to enhance the effectiveness of the work of the staff and incentives.

Third, the service quality improvement plan and departmental training

1. The establishment and improvement of departmental training system

Classification of departmental training system, the refinement of the content of the training, focusing on newcomers to the systematic training, step by step to set the content of the pre-service training, on-the-job training, promotional training, etc., refinement and standardization.

1) pre-service training, departmental training courseware production, the formation of the most basic training materials.

2) On-the-job training, also known as continuing education, comprehensive familiarity with and mastery of the post should know and should know.

3) promotion training, to establish a platform for the promotion of outstanding employees, improve the supervision of promotion training courseware, learning basic management skills

and knowledge, effective retention of employees, retain talent, and build a platform for talent to give full play to their own.

4) Ensure that training must be planned, evaluated, assessed and summarized, and all records are archived and available for inspection.

2. Front office system training law

First of all, to cultivate staff dedication to the occupation of professional awareness. Utilizing a variety of occasions and opportunities to take a variety of forms, the staff of the ideological training.

The first step "said": to train the content of the decomposition, and one by one to explain to the staff, speak clearly, speak thoroughly, speak in place. The second step "to see": that is, to observe the staff to do their own hands-on ability and effectiveness, so that staff hands are very important.

The third step "comment": that is, on the staff's hands-on commentary, guidance and correction of deficiencies. "Comment" is to summarize.

To let the trainees know clearly what they are inadequate, what are the defects, and to help find the direction of enhancement and improvement. Good to find the highlights of the staff to give encouragement, which helps employees to build confidence.

The fourth step "quantification and curing": the training points, norms, standards, details, requirements, etc. to quantify, standardize and solidify

Curing, so that the content of the training does not go out of shape. Quantification mainly refers to the training content required by the time, efficiency, unit of measurement and so on one by one to quantify, in order to ensure that the training standards are uniform, fast and efficient.

Fourth, the concluding remarks

Looking back, the department as well as the progress of the individual is insignificant, deficiencies are the obstacles to progress, in 20__, will be made in 20__ progress to be consolidated, so that they are more professional, targeted at the shortcomings of the improvement, expectations in 20__ year-end, can break through the existing bottlenecks, to achieve new leaps. Play the advantages, improve the shortcomings, the department to build a real sense of harmony team, excellent team, but also to make themselves a more professional quality of the hotel professional manager!

Finally, I sincerely wish that the hotel management company and the Xindu Hotel in the new year to prosper, tomorrow will be even better!

Front desk staff work plan sample selected article 3

1. In the daily work of things, I will be a few points:

(1) to assist each of the registration of official documents, reported, issued, and so on, and to the original collation of the documents organized according to the category into a well-labeled folder.

(2) Received and sent letters.

(3) Categorizing and organizing low value consumables.

(4) Assisting in various tasks.

(5) Management of office supplies. Registration of office supplies, according to the needs of the issued, not waste, on time inventory, in order to be able to replenish the office supplies, the needs of everyone's work.

(6) office equipment and maintenance work,

(7) to assist in holiday scheduling, duty and other work, the company's safety and security during the holidays.

(8), on time, other work assigned by Highland.

In the daily work of things, I follow the principle of fine, fine, accurate, careful, fine arrangements, meticulous work, do standard work, stand standard post, office rules and regulations.

2. In the administrative work, I will be a few points

(1) each service: liaison and communication with the information officer between each, systematic, the transmission of information, information in place within the company.

(2) Employee services: the company's employees to the company's information feedback, employees and communication bridge.

(3) To assist the company's rules and regulations.

3. their own cultivation and ability, I will be three:

(1) to participate in the company's arrangements for basic management training, to enhance their professional work skills.

(2) to and colleagues to learn from the work experience and methods to enhance their own quality.

(3) To enhance the level of knowledge through independent study.

I know: human ability is limited, human development opportunities are unlimited. Now is the era of the knowledge economy, very quickly to enhance their own ability, their own, then the social elimination. Of course, to enhance, to the platform, my company my best platform, I will grasp this opportunity to synchronize work and self-cultivation, the highest value of self.

4. Work

(1) to assist the work of the Ministry of Human Resources

(2) other temporary work.

The company's front desk jobs are trivial and complicated. I will be the situation division of labor, arrangements, job responsibility system, work in order; but also sexually work, the work of new ideas, new approaches and new experiences; working, I pay attention to the office in place and not offside, service and not decision-making, the real staff assistants, up and down the bridge of communication.

Front desk staff work plan sample selected article 4

First, improve the quality of service, standardize the front desk service

The front desk is to show the company's image, the starting point of the service. For customers, the front desk is the first step in their contact with our company, is the first impression of the company, is very important. So the front desk represents the company's image to a certain extent. At the same time, the company's service to customers, from the front desk to welcome customers, a good start is half of the success. With the awareness of its importance, so we must do our job seriously. Strive to improve the quality of service. Seriously answer every phone call, the response to the question seriously answer good records at the same time according to the information involved in the department or the person responsible for scheduling, delivery, reporting. When customers visit us, we will always focus on maintaining a good service attitude, warm reception. In the appropriate environment to skillfully answer the questions raised by the customer. Do welcome with a smile, patience and meticulous, warm tips and so on. In our spare time we will strengthen the study of some of the telephone skills and service etiquette knowledge. Continuously for their own charge, in order to adapt to the rapid development of the company.

According to the record statistics, I came to the company to start: fill out the steel, aluminum base price more than 80 times, reception of visitors more than 30 times, ordering drinking water more than 300 times, to do the staff time sheet 2 times, transfer calls more than 200 times, update the address book 3 times, courier delivery and receipt of more than 100 times, inventory requisition inventory 3 times, send and receive faxes more than 50 times, print documents more than 100 times, cleaning more than 80 times, weekend The company has transferred telephone calls 4 times, fingerprint registration more than 10 times, and so on.

Second, do a good job of warehouse management, inventory the warehouse on time, do a good job of categorizing items.

Strictly in accordance with the company's system, to do every piece of goods in and out of the registration. Timely check the integrity of the items, the lack of or damage to the items timely reported to the relevant departments for procurement or repair. According to the statistics in October so far **** for the various departments of the goods into the warehouse more than 20 times, the goods in the warehouse are equipped with the corresponding out of the warehouse records.

Third, we should take the overall situation as a priority, do not care about personal gain or loss.

Whether it is working time or vacation time, the company has a temporary task assignment, we all obey the arrangements, actively go with, do not find reasons to shirk.

As a member of Huatian, we will dedicate ourselves to serve the company. Usually actively participate in the activities organized by the company to strengthen the relationship between colleagues and communication between departments. And understand more about the company's basic situation and business content. In order to better work in the future to lay the foundation.

Although the work of the front desk is sometimes more trivial, but the size of the matter is to be serious in order to do a good job. So we will do everything by heart. Thank you for the departmental leadership of the teachings and the company to give us the opportunity; through this nearly three months of work, I am also awake to see that I still have many deficiencies, in the days to come we will strengthen learning, and strive to do a better job!

The road is long, I will be up and down, in the coming year, I will strengthen the sense of self-management, the courage to develop and innovate, strengthen the theory and design learning, and constantly improve the level of professional and technical skills. Will also encounter a lot of difficulties, I believe that the leadership care to cultivate, the help of colleagues, their own efforts, I will continue to improve their level of work skills and personal cultural qualities, for the construction of the enterprise to make due contribution.

Front desk staff work plan sample selected article 5

A year is about to pass, I as a newcomer to the company, full of enthusiasm and passion for the future. Front desk clerk is my first job out of college. Although to the company only a short period of two weeks, but in the care of the leadership and the help of colleagues, I quickly integrated into the company's collective and departmental team. I also actively learned the company's culture and system, and strive to improve their professional quality, and seriously complete all the work.

The front desk is the starting point to show the company's image and service. For customers, the front desk is the first step for them to contact our company, so the work of the front desk is very important, so the front desk represents the image of the company to a certain extent. At the same time, the company's service to customers, from the front desk to welcome customers, a good start is half of the success. With the realization of its importance, so I must do my job seriously.

First, strengthen their own cultivation, improve the quality of service

1, responsible for the reception of the front desk service hotline and telephone transfer, do a good job of incoming calls to consult the work of the important matters carefully recorded and conveyed to the relevant personnel, not missed, delayed.

2, responsible for the reception of visiting customers, basic counseling and introduction, strict implementation of the company's reception service norms, maintain good manners and courtesy.

3, responsible for drawing up and doing a good job of the superior leaders or partners of the exchange, inspection, reporting on the reception.

4, familiar with and master the basic telephone etiquette and business etiquette, do a good job of basic reception. Enhance the active service consciousness, can actively and effectively complete the work.

5, a strong sense of responsibility for the work, not afraid of hard work, can efficiently and quickly complete the work.

Second, pay attention to the health and image of the front desk, on time to remind the health personnel to clean, clean

1, responsible for the company's front desk or consulting reception room of the health of the clean and tables and chairs, and keep clean and tidy.

2, responsible for regional health and greenery daily maintenance.

3, study the company's corporate culture, do a good job of corporate culture publicity work

1, the company's internal publications, manuscripts submitted to the work.

2, the pre-solicitation of manuscripts, collection of manuscripts, editing and printing and publishing, and later distribution of publications.

3, the creation of the company's corporate culture publicity garden, its production and update, so that the company's employees in the work of learning some extracurricular knowledge, feel the company's corporate culture and spirit.

4, to be able to skillfully build the company's various cultures, and can be accurate and detailed publicity for employees and outsiders, so that they can become the company's cultural propagandists and disseminators.

Fourth, improve the attendance management system

Attendance management is the basis of business management, objective and fair attendance, can provide a reliable basis for the implementation of the salary system, rewards and penalties system, the mobilization of employees to work has an important significance.

1, personnel time sheet production and review.

2, the staff of all departments to work off the review work, mainly to see the phenomenon of late and early retirement.

3, go out during the work period to deal with personal matters or no matter out of sight, etc., for detailed records.

4, for the leave of absence, sick leave, business trips, statutory leave and other detailed records.

5, on the punch card fingerprints for statistics, collation, checking, and not punching the record.

V. Standardized management of the daily behavior of employees, in strict accordance with the requirements of the company's rules and regulations

1, the daily morning of the departments of the work uniforms, license plates, breakfast, office hygiene and other basic supervision, inspection, and detailed records of the regular summary.

2, the daily work time there is no cell phone, gathering gossip, snacks and other irrelevant events supervision and records.

3, the staff of each department in the working time with or without off duty, string of posts and other post malfeasance records.

Sixth, to assist department heads and other departments to complete the work

1, for all kinds of notices, briefings, contact sheets of the signing of the work.

2, responsible for the company's document processing work, daily printing, copying, scanning, fax and other work.

3, responsible for all kinds of letters, parcels, newspapers and magazines signing and sending work.

4, to assist the personnel commissioner for recruitment, interviews, new employees on boarding and other personnel work.

5, to assist the administrative staff to carry out the company's training, publicity work and large-scale activities carried out by the company.

VII, expand knowledge, constantly improve themselves

1, spare time to read more books about the work, constantly charging themselves, broaden their knowledge, reduce the work of the blank and mistakes.

2, to master all kinds of office software, to enhance the ability to write all kinds of official documents.

3, make a work plan, one by one to complete the goals, from which to accumulate experience, and constantly improve themselves.

As a company front desk clerk, I will strive to improve their etiquette, cultural knowledge cognition, strengthen their ability to listen, speak, read and write, to develop themselves into a comprehensive quality of talent. In the future work, I will continue to summarize the experience, with a humble attitude and full of enthusiasm to do my job, to play their potential for the construction and development of the company's contribution to their strength!

In the company has been working for three years, although I am still a company's most common clerk, but I have completely mastered the direction of my work. I believe that as long as I keep up the good work, in the next year, I will do even better!

The new year is a year full of challenges, opportunities and pressure to start. Here in the work has been 3 years, here, I set up a work plan, in order to make themselves in the new year have greater progress and achievements.

1) carry forward the spirit of hard work. In the face of the warehouse in the miscellaneous affairs, the nature of the work of the task, not afraid of suffering, take the initiative to find things to do, so that the eyes, mouth, hands, legs, and actively adapt to a variety of environments, in the heavy work of honing the will, growth of talent.

2) carry forward the spirit of tireless enterprise. Enhance learning, the courage to practice, read a lot of books, in the book to learn at the same time pay attention to collect all kinds of information, a wide range of absorption of a variety of nutrients; at the same time, pay attention to learning methods, correct learning attitude, improve learning efficiency, and strive to cultivate their own solid foundation for the work of dialectical thinking, correct thinking point of view. Strive to do a better job and establish a good image of the department.

3) as a good assistant. Supervisor of the work assigned to complete and do a good job, enhance the sense of responsibility, enhance the sense of teamwork. Proactively put the work to the point, down to earth. I will do my best to reduce the pressure of leadership. Finish their own part of the work at the same time can take the initiative to help supervisors or colleagues to share some of the work. And colleagues to help each other, *** with the maintenance of a harmonious working environment.

4) Familiarize yourself with the company's new rules and regulations and business development work. The company in the continuous reform, the establishment of new regulations, especially in the company is currently carrying out the implementation of the 7S work, as a company an old staff, must lead by example, in compliance with the provisions of the company at the same time fully cooperate.