1. The most important thing is to be smart, to be smart, to be able to look at the words and colors.
2. Don't listen to more don't say, honestly do their own.
3. Remember that whether you see the guests or see the colleagues who know or do not know, first of all, to smile, and whisper a hello. Remember, take the initiative to say hello.
4. Walking, the opposite side of the people, no matter who, it is recommended to greet, sideways to let people pass first.
5. Remember to never say no to a guest, which is the famous Jinjiang Group to every employee.
6. Do everything diligently, not lazily. Don't think that a little more than others is a loss, because you will find that, in fact, how to do everyone in the eyes, especially the leadership.
7. Less talk more work is a very important principle.
8. Don't be overly ambitious as soon as you arrive and think you're some kind of white collar. These basics will make a huge difference in life.
9. Work hard and look up. Don't be lazy or steal hotel supplies. Be a decent human being.
10. Don't compare incomes, but compare what you've learned.
12. If unpaid overtime, then add it, it's normal, do not complain, people for you "to fight" when, on the stupidly told people, young, it does not matter, on the line, the other, do not say anything, that is, so tired do not pay for such words.
13. If you are a guest service attendant, then you need to learn too much professional knowledge, make the bed, do health and so on. Room service is also a very learned thing, because at any time you will come across particularly tricky customers. Moreover, the hotel's self-checks can get the best of you, for example, people have said that a hair was left on the bathroom table and so on, and in a hotel, this is considered an accident! Try to avoid complaints from guests, and if you do, remember to cry to your own leader first, and don't go over the top for anything, especially if you're just starting out. If it is a catering waiter, then congratulations, need to learn the professional skills and knowledge will also be a lot. For example, how to introduce dishes to guests without being misunderstood as being in the sales pitch; how to lead seats for guests. How to serve food and drinks. Anyway, a lot, these professional things, in school or after arriving at the post, there will be special people to come back to the training, these do not have to worry about.
14. Keep your appearance elegant and neat at all times. Working in a hotel is a place of discipline and poise, so every day on duty time to organize their appearance as the beginning of the show, and like a good actor, the director does not shout "cut" never out of their roles.
15. Thank you to the strict leadership, including the foreman. Thank all your coworkers. Learn to say hello and smile at them.