For the vast majority of people, write a personal work summary is not creative ideas, there can be a few borrowed from the model can make our efficiency twice as much as half the effort, then, what are the excellent personal work summary reference, and what are the places where we need to go to seriously think about it? The following by me to help you my "cashier year-end personal work summary ", I believe you can find what you need from it!
Cashier year-end personal work summary Part 120xx x month x day, from the first step into the xx began to understand a job is not easy, so care about every penny of the harvest, since the hotel into the Ministry of Finance to do a front desk cashier, nearly a year of work and study, under the leadership of the leadership of the colleagues to help, strict requirements for their own self-conscious fulfillment of the rules and regulations of the hotel and the discipline of the work of the cashier, and seriously complete all the necessary to complete the work, and the work of the hotel is to be done, and the work of the hotel is to be done. Seriously complete the content of the work that must be completed, now will be a year of work to a brief summary:
First, obey the management, anxiety to learn
As a cashier, the most important thing is to understand the responsibility of the heart, in the leadership of the reasonable arrangements, and conscientiously study the business knowledge, from the moment you enter the front desk, know that the front desk is the window of the hotel, on behalf of the hotel. Front desk is the window of the hotel, on behalf of the hotel's image, words and deeds must be strict requirements for their own, cashier work discipline in mind, speed up the pace to familiarize themselves with the basic situation of the front desk, from the room map to check in, from the deposit slip to the guest bill, from the small bar to the miscellaneous charges, from the checkout checkout to the invoices statistics, and so on. Every step of the operation are seriously follow the old staff to learn step by step, practice to accept the old staff to their own criticisms and suggestions, adhere to the leadership and colleagues to learn, take people's strengths to make up for their shortcomings, and strive to enrich their own, improve their own.
Second, respect for their work, respect for everyone
Believe in one thing: there is no difference between the nobility and the inferiority of any person, only the situation, experience and the basis of the differences, from the beginning of the work of respect for our careers, only when we are working for other people to respect our work, our careers, we will be in the field of their own work, hard work, and achievements. We will work hard and make achievements. Customers are God, colleagues are brothers, leadership is family, in xx this beautiful environment in the family, we respect each other, learn from each other, create each other, departments and departments like a relay race, the gatekeeper in every important link, for the hotel to create benefits to create good results.
Third, pay attention to details, service first
I remember the chapter Yinhuan manager training "100-1 = 0" the quality of the formula, in the heart of the service, to think of the guest's doubt, to the guest's urgency, I firmly remember the quality of the formula of the last sentence: service work is no small matter. I always remember the last sentence of the quality formula: No service is too small, and everything should be done in detail. It is precisely in this way that a little more consideration for the customer will improve the quality of one's service a little, a little accumulation, a little progress, not only confirms one's own ability, but also adds luster to the cashier's work, and strive to work hard, the customer is God. Of course, the face of the customer in the inevitable errors, but to learn customer service difficulties, encounter problems in a timely manner to report to the leadership, on the basis of principle and flexibility.
Fourth, a clear goal, the right to grasp
With the vision of learning to look at the work, not only to learn the business knowledge of the cash register, skilled operation of the cash register tools and processes, but also a greater understanding of the hotel's corporate culture, the front desk is like a comprehensive information processor, there are a lot of things to learn, and the guest exchanges also
can be from the Middle school to a lot of things, including the reasoning of doing things, so that it will not always stay in one stage, from the beginning of the work to set a direction for themselves, to what extent is to give themselves a perfect account, clear their goals, so that they are more aware of what they are doing and what they need to do next. Through their own efforts, 10 years in August into the office work, began to understand the day and night audit work content, the office of the basic workflow, the office of the specific work tasks, while adhering to the duties of the cashier, bearing in mind the duties of the office staff, in the leadership of the trust and supervision of colleagues, and strive to complete the various promotions and assessments, first of all, will be their own goals to draw a perfect comma, because, this is not what they are Expectations, a small recognition will continue to motivate themselves to move forward, forward, now next year's work plan is briefly summarized:
(a) in-depth study, responsible for the responsibility of the people have been
can not stop learning, can not slow down the progress of learning, the hotel on the department of the post familiar with and responsible for the requirements of the staff at the same time more stringent requirements of their own to set up a specimen to establish the image of
(B) strengthen supervision, strict control
Each position represents the Ministry of Finance, more on behalf of the hotel, supervision of each of the staff's work is also precisely the supervision of their own work, to avoid the wrong accounts, reduce the risk of all the possibilities of making mistakes in time to eliminate the possibility of guaranteeing that each account is clear, each income is accurate
(C) sunshine mentality, mutual creativity
Correct work attitude, not in a hurry when things are not impatient, to achieve stability, accuracy, excellence, efficiency than quality, solidarity with colleagues, care for subordinates, obedience to the management and arrangements, active cooperation, constant encouragement, so that each cashier to feel the warmth of the Ministry of Finance, mutual learning, seeking to make up for the shortcomings of the strengths of the p>
(d) continue to work hard, and always create a good result p>
There is no good individual, only a good `team, every year there will be Every year's harvest, 20xx year is coming, the recent front desk staff is small, has stopped resting, long working hours, consume physical strength, efforts to solve the problem of personnel loss, to ensure that the staff's rest time, with the shortest possible time to recruit two new employees. Coordination with all departments, *** with progress.
The above is a preliminary plan for my personal work, may be specific is not perfect and mature, but I will do my best to implement, please leadership review. If there is any incomplete place is not the right place, please leadership to add and timely guidance.
The cashier's year-end personal work summary Part 2
A year of the cashier's work into the end of the cashier's supervisor and the support of the leadership of the various levels of help, as a cashier of the work of the proactive, renewed the concept of continuous establishment of the cause and sense of responsibility, around the cashier's nature of the work, to be able to strictly require self, pragmatic. In the "Paris Spring Department Store Co., Ltd." one year of work so that I have a deeper understanding of the service industry.
Cashier work in the forefront of the mall, is an important department of the company's image, to be a cashier to have a good quality of thought and professional ethics, love of duty, solid work. Love the company and take the overall situation into consideration. Respect for customers, collapsed service. Diligent study, improve skills. Be responsible for the enterprise and consumers. With good professional quality, active and enthusiastic, patient and thoughtful service ideas, friendly and harmonious service attitude, rich business knowledge, skilled operating skills, to serve every customer, while consciously abide by the company's rules and regulations and the discipline requirements of the post. For the implementation of the department store's excellent, thoughtful and efficient service purpose and efforts.
As a cashier every day before I open to do a good job before the opening of the preparatory work to ensure the smooth progress of the cashier's work: ready to open the morning meeting, organize their appearance, organize their instrumentation, organize the money table, open the login, ready to prepare for all the preparations, ready to be placed in the cash register within the quota of change, adjust the date of the receipt of the chapter to check the cash register whether the state of the network, whether it can be timely, accurate, error-free Receive money in time, accurately and correctly. We should also familiarize ourselves with the corporate activities of the day, so that we can guide customers well and solve their problems. When customers come to the cash register first we have to greet customers politely, in the settlement of goods for customers to do sing sing pay,
Prompt customers to use the mall's vip VIP card, and carefully check the amount of sales tickets and pos machine to play out the collection of the settlement statement is consistent with the inspection of the authenticity of the bill, the money face-to-face point clear. Put the bill of sale and the sales ticket into the tray and put the change into the tray and hand it over to the customer with both hands. Scan the cash register to make sure there are no forgotten items at the register, and send customers away with a smile and a polite greeting. If it is a check payment to check the relevant content in a timely manner, to reduce the risk of business. In the absence of customer settlement payment, the cashier to organize the cash register, timely replenishment of the provisions, count the money will be large bills bundled and put away or surrendered to the general cashier room. At the end of the morning shift, the cashier should make a good handover with the afternoon shift, and hand over the money and documents clearly before leaving work. Evening shift to do a good job of sending guests to work, close the store to count the money, playing the payment bill, into the bag sealed, in the surrounding cabinet group printing cabinet group billing, shut down,
shut down the power supply, such as cashier group leader and the security guards to collect the money bag in the staff channel after the evacuation.
In August 2000, our cashier supervisor organized a credit card "international card" study for all cashiers, in this study, I have a real knowledge of the "international card", on a variety of international card number, imitation forgery logo, expiration date, signature field has a real knowledge of the international card. The study of the "international card" I have a real knowledge of the various international card number, counterfeit logo, expiration date, signature column has a clear understanding of the use of fake card consumption for foreigners, and the goods purchased for easy to get rid of the goods, the study for us to add the cashier's work of the business knowledge, so that cashiers in the work of the work can be completed smoothly and accurately to avoid losses to the shopping malls.
September 2000__, the company replaced the cash register system, the use of electronic delivery coupons for shopping mall activities to send coupons to save manpower, so that customers in a happy mood to buy goods, so that we can collect the money more convenient and fast. At the same time, it promotes the customer's recognition of the mall, satisfaction, and improves the popularity of the mall. In the operation of the new system in use, the system is constantly improving, we cashiers are constantly learning new business knowledge, so that our cash register work is more simple, clear, to ensure that the collection of money more accurate and error-free.
The cashier's year-end personal work summary Part 3Time passes quickly, and a tense and fulfilling year has passed. In this year, I am working here, learning, and constantly honing my ability to work in practice, so that my business level has been greatly improved. This is inextricably linked to the help of the leadership and the support of everyone, here I am y grateful!
As a toll collector this position, every day is to different faces, sitting in front of the computer with a smile mechanically repeat the simple operation of a collection of a payment, do not need a high technical content, but also do not have to bear the huge pressure of life like other departments of the doctor, which may also be in the eyes of the toll work it. In fact, the work of the charge is not just a good money, to ensure accuracy on it, in any hospital, the charge is a window unit, the charge is the first patient to face, the charge is not only on behalf of the hospital's image, but also to maintain the image of the hospital at all times, a good charge will be in the shortest possible time to let the patient to get a spring breeze of service, satisfied with the charge, satisfied with the hospital. The following will be my work in the _ year to report to you.
First, the charge work
In _ this year, a lot of trivial things, my work is like everyone wants to repeat the mechanical work every day, but I do not have to simply go to the mechanical repetition of each patient I am trying to do a good job in service to set up a good image of the window; at the same time, also in the implementation of the hospital's thinking, the work is not just to put the superficial things. Work is not just to do a good job on the surface of things, but also to go deep inside, see the real connotation of things, so we can improve, can work really good. Under the guidance of the financial seriously study the relevant systems and regulations, seriously study the monthly statement, to find out the differences, seriously analyze the reasons, such as the decline in outpatient volume, the number of registered visits to reduce the number of inpatient hospitalized patients more income instead of reducing and so on. Only by going deeper into the work, I can find the fun in it, so that the work can be completed most effectively.
Second, the work of the health insurance
Our hospital from the _ February formally become a health insurance designated units, although before the training in several relevant aspects, but when the real start of the heart there is a hint of nervousness, thanks to the leadership of the hospital's trust and support, and thanks to the Office of the Zhao and the help of Ni, I gradually understand the health insurance policy, and in the continuing to be the first to understand the work of the health insurance company. I gradually understood the medical insurance policy and mastered the knowledge of medical insurance in the continuous operation. Medical insurance is not just a simple knowledge, but also to apply to the actual, now face every patient when I will first ask you are the medical insurance, can reimbursement, so as to reduce the patient's trouble, but also to reduce the hospital's trouble. Medical insurance for the charge of the daily medical insurance data upload work, in the usual work every time I get off work I will receive the medical insurance data in a timely manner to upload the disk. Although now on the health insurance patient outpatient hospitalization process all master, due to the health insurance patients less, the operation is still slow, the future will strengthen the health insurance related operation training learning.
Three, his system replacement work
The hospital in order to adapt to the requirements of the health insurance at the end of May to the beginning of June in the year to replace the new his system, in this period of time, in accordance with the hospital to lay out the work of the hospital to seriously refer to the health care information checking the hospital's diagnostic and treatment programs and services, in the required time to play into their own smoothly. Work; seriously to his system research and development personnel and Ni learning the operation of the new system, and under their guidance to learn to master the medical insurance data against processing, medical insurance outpatient data interface, medical insurance hospitalization data interface and data import and export processing and other work, in the shortest possible time skilled charging operation process, outpatient charging, hospitalization and other modules of the operation. After the operation of the new system, the hospital attaches great importance to the mastery of the system operators, not only to seriously strengthen our training, but also strict assessment of us. In the hospital's assessment had two times in the assessment of the first place, one of which was also rewarded by the hospital, so that I am more determined to my work, and constantly improve their own work level.
From September, our hospital has implemented the policy of excellent staff, the issuance of bonuses. So that the enthusiasm of the staff of the hospital increased, I was honored twice by virtue of excellent staff, I am very happy, which means that the leadership and colleagues of the affirmation of my work, which is to give me the honor.
Fourth, 20 ____ year's work plan
20 ____ year has been about to turn over, 20 ____ year's footsteps are in the ear, 20 ____ year's work has become the past, and then the good results have been reduced to smoke, 20 ____ year I have to work harder:
1, Further improve the level of service, reduce errors, ensure the quality of service, so that patients are satisfied, patient satisfaction is the commendation of my work;
2, serious study of health insurance knowledge, master the health insurance policy, in accordance with the requirements of the hospital with the Office of Health Insurance to do a good job in real-time card work in the preparatory work;
3, strict compliance with the outpatient charges hospitalization fees of the system to ensure that the money and evidence of alignment Strengthen the communication and collaboration with various departments, the limit of the use of existing hospital resources, services to patients, for the development of the hospital to contribute their own modest efforts.
Finally, I would like to thank the hospital leadership and colleagues in the work and life of my trust and support and care to help, which is my work can be determined and inspired, I sincerely thank you! In the future work in the shortcomings, I implore the leadership and colleagues to give correction, your criticism and guidance is my motivation to move forward, here I wish our hospital to become a flag in the health care system.
The cashier's year-end personal work summary Part 4Unconsciously into the supermarket work nearly a year's time, in an instant has come to the end of the year. Maybe for everyone, do a cashier is a very simple thing, the cashier is only responsible for collecting money, other employees in their respective duties, there will be nothing difficult. I used to think so, but now, when I become a cashier, I realize that it is not as simple as I thought. In fact, no matter what kind of work, no job is simple and easy to do, only hard work can do a good job! Now in these five months of work is summarized as follows:
As a cashier must have a positive, enthusiastic, proactive, thoughtful mind to serve every customer. In the work of every day will meet different guests, different guests have different temperament, for different customers we should provide different services, because the industry's unchanging purpose is: "customer first". In the face of customers, always have a smile on your face, to provide polite service, to let customers experience a sense of cordiality, even in the service work encountered some unpleasant things, if we are still greeted with a smile, then again unreasonable guests have no reason to lose their temper, the so-called "meet a smile, a hundred things to eliminate", so that the customer is happy that they are also happy! Comfort. Must not have negative emotions, which will not only affect their mood will also affect the attitude of the customer. Work to do the following three points:
First, anxious guests of the urgent, think of the guests of the idea
Our service purpose is all for the guests, so that the guests to be satisfied with the guests. The customer is God, with the attitude of treating loved ones to treat guests.
Second, to customers with a smile
Give yourself a smile, so that they are more confident, give the guests a smile, to the most intimate side of the customer to experience a sense of home. Even in the checkout service work encountered unpleasant things, can still be greeted with a smile, I believe that again unreasonable customers have no reason to lose their temper.
Third, do not make a commitment to the guests are not sure
Promise customers must be done, can not be clear whether they can do, do not give customers commitment. Otherwise, if you do not help customers to solve the problem, it will only make the guests reduce the degree of trust in the hotel, but also affect the image of the supermarket.
In this work period, I know there are a lot of places not in place, but these I can work in the future in the process of continuous improvement. I know that no matter where I decide to develop later, since now choose here, do their jobs well. No matter what kind of work you do, you have to be serious and responsible, and do it properly when you do it. Although in the eyes of others, cashier is just an insignificant job, but here really let me get exercise. If you can't do a simple job well, you can't even talk about your ambitions. Here, colleagues also taught me a lot of things. For example, the enthusiasm to take the initiative to learn, do not understand to ask in a timely manner, make a good memo record. No one is obliged to tell himself what he should do and what he should not do. Everything has to be their own heart, their own to find, to summarize.
Finally, I would like to thank all the leaders of the cultivation and the help of colleagues, in this big family, although there have been unpleasant, but more is warm.
The cashier's year-end personal work summary Part 5
20 × × × year of the cashier's work into the end of the year, in the cashier supervisor and the support of the leadership of the various levels of help, as a cashier of the work of the I proactive, update the concept of the continuous establishment of the sense of enterprise and sense of responsibility, the work around the cashier's nature, to be able to strictly require self, pragmatic.
Cashiering is at the forefront of the shopping mall, and is an important part of the company's image. As a cashier, you need to have good ideological qualities and professional ethics, love your job, and work solidly. Love the company and take the overall situation into consideration. Respect for customers, collapsed service. Diligent study, improve skills. Be responsible for the enterprise and consumers. With good professional quality, active and enthusiastic, patient and thoughtful service ideas, friendly and harmonious service attitude, rich business knowledge, skilled operating skills, to serve every customer, while consciously abide by the company's rules and regulations and the discipline requirements of the post. For the implementation of the department store's excellent, thoughtful and efficient service purposes and efforts.
As a cashier every day before I open to do a good job before the opening of the preparatory work to ensure the smooth progress of the cashier's work: ready to open the morning meeting, organize their appearance, organize their instrumentation, organize the money table, open the login, ready to prepare for all the preparations, ready to be placed in the cash register within the quota of change, adjust the date of the receipt of the chapter to check the cash register whether the state of the network, whether it can be timely, accurate, error-free Receive money in time, accurately and correctly. We should also familiarize ourselves with the corporate activities of the day, so that we can guide customers well and solve their problems. When customers come to the cash register first we have to greet customers politely, in the settlement of goods for customers to do sing sing pay, prompting customers to use the mall's VIP card, and carefully check the amount of sales tickets and pos machine to play out the collection of the settlement statement is consistent with the examination of the authenticity of banknotes, the money face-to-face point clear. Put the bill of sale and the sales ticket into the tray and put the change into the tray and hand it over to the customer with both hands. Sweep the cash register to confirm that the cash register does not have customers forgotten items, with a polite send word smile to see customers leave the shopping mall cashier job summary job summary. If it is a check payment to check the relevant content in a timely manner, to reduce the risk of the enterprise. In the absence of customer settlement payment, the cashier to organize the cash register, timely replenishment of the provisions, counting money will be large bills bundled and put away or surrendered to the general cashier room. At the end of the work of the morning shift, and the afternoon shift to do a good job of handover, money and documents clear handover before leaving work.
The evening shift to do a good job of sending guests to work, close the store to count the money, play the payroll, into the money bag sealed, in the cabinet group to the surrounding cabinet group printing cabinet group billing, turn off the machine, turn off the power, and so on, the head of the cashier and the security guards to collect the money bag in the staff channel after the evacuation.
Through this nearly a year of work at work, learned some things that can not be learned in school, because of the different environments, contact with people and things are different, from learning things naturally are not the same, to learn to learn from practice, from learning to practice, but also in the rapid development of China's domestic and international economic changes day by day, every day there is a constant influx of new things, in the possession of an increasing number of At the same time, there are more and more opportunities, there are more challenges, the knowledge learned the day before yesterday may have been eliminated today, we do not just have to learn the knowledge of the school, but also continue to arm themselves in all aspects, in order to compete in the competition, to highlight their own performance of their own in the process of cashiering, I have to pay attention to the authenticity of the money received, careful to receive each single, can not be any difference in the work, and continue to learn from others advanced places, but also to learn how other people In the work, constantly learn from others advanced place, but also to learn how others do, in order to improve their own ability.
After entering the xx department store, the leadership and colleagues are very concerned about me, teach me how to better adapt to all aspects of the work, grasp the cash register work, leadership and colleagues attentive to the teachings of the turning point of my life has a good start, at the same time, I feel that the Hongde Department Store is like a big family, each member is a part of this family. I also made my due contribution in the work, now for their own problems encountered in the work, talk about their own experience and experience, but also a summary of their own work: as a cashier dealing directly with cash, I thought it was necessary to comply with the discipline of the mall, the cashier in the business may not be with a large amount of cash, one side of the cause of unnecessary misunderstandings and the possible generation of the phenomenon of * * * private movement, the cashier in the business operation, the cash register is not to be with a large amount of cash. Cashier in the cash register operation, not AWOL from the table, so as not to cause the loss of money, or caused by waiting for the settlement of customer dissatisfaction and complaints, the cashier's responsibility is very important, shall not have half a point of difference.
Since entering the mall, I have seriously completed every task assigned by the leadership, constantly correcting the shortcomings in the work, and quickly adapted to the work with skillful business skills, half a year passed very quickly, and I also completed my work very well.
cashier year-end personal work summary Part 6This period of time the work has made me more confident, the work of the cashier is very simple, sit for a long time on the feeling of weakness, no interest, especially in the shopping mall in this environment, because of the usual people are also more people, every day patronage of the people are more, as a cashier of my things are also more, in the work of my busy, things are not heavy, but the work of the time need to be careful, of course, this is a very important thing, the work is very busy, and the work is very busy. When you need to be careful, of course, this is the most basic, shopping malls, cashier work, is the need for a high degree of concentration, in the outsiders to just repeat a thing every day, in fact, although things have been repeating, but the spirit of the need to be very concentrated, perhaps this is the place where there is easy, but also fortunate to be bitter, this period of time, so that I also often come down to the problem, and also to summarize it.
First, the work of the cashier can not be careless
This makes sense, because the work of the day down the spirit has been concentrated, so that in the long term will be a problem in the long term, in the case of a large number of people even more is this, I remember that in the beginning of the post I was more careless, I think I'm very serious, I feel that this is very simple, despite the fact that things are more, I then I think that this is very important. Simple, despite the fact that there are many things, I was always thinking that the work is simple, which makes me relax, the result is the cash register when looking for money to find the wrong, and finally the customer took the initiative to return to me, which is a big mistake, which is the result of carelessness, I have been thinking about why I would be such a problem, and the result is that, I am careless, relaxed.
In fact, in their own feel great when they feel no problem, is the most likely to be the time of the problem, just we do not have the confidence to observe it, such an example in my side at the same time also happened, I have a warning, I feel that I can not be this way to go on, the matter is very serious, I am on their own requirements slowly high up.
Second, to the old staff to ask for advice
Although the things to do is not long, just a few months of time, their own methods or familiar, some of the work process has long been familiar with, but this is not the only thing, when I see the old staff every time I work, always feel that he is more considerate, the work of the more careful, to the big! A little bit to say it, never see any problem, which makes me very curious, do the same thing, because so few positions, which is the difference, I think it is very important to ask the old staff to teach experience, not to say, this few months, I asked the old mall staff to teach a lot of, in some of the process above, the way and means to talk about a lot of, I feel that their own efficiency came up, there is a very nice I feel that my efficiency has come up with a very good improvement, perhaps not to ask the old staff, I certainly do not know.
Third, shortcomings
Mall these months of cashier work, in addition to the beginning of the careless, and in dealing with some unexpected things when the lack of experience, sometimes because of equipment problems, coupled with the queue of people do not know how to deal with it, although I know that some people to solve the problem, but I'm still messed up, I will continue to improve. I will continue to improve.
I don't know how to enter the supermarket work nearly x years of time, in a flash to the end of the year. Maybe for everyone, do a cashier is a very simple thing, the cashier is only responsible for collecting money, other employees in their respective duties, there will be nothing difficult. I used to think so, but at the moment, when I became a cashier, I realized that it is not as simple as I thought. In fact, no matter what kind of work, no job is simple and easy to do, only efforts can do well! Now will be in this x months of work is summarized as follows:
As a cashier must have an enterprising, enthusiastic, proactive, thoughtful mentality to serve every customer. In the work of each day will encounter different guests, different guests have different temperament, for different customers we should supply different services, because the industry's unchanging purpose is: "customer first". To deal with customers, always have a smile on your face, supply polite service, to let the customer experience a sense of cordiality, even in the service work encountered some unpleasant things, if we are still greeted with a smile, then again unreasonable guests have no reason to lose their temper, the so-called "meet a smile, a hundred things to eliminate", so that the customer is happy with self also Comfort. Must not have negative emotions, which will not only affect the state of mind of the self will also affect the attitude of the customer. Work to do the following three points:
1. anxious guests of the urgent, think of the guests of the thought
Our service purpose is all for the guests, so that the guests to be satisfied with the guests. The customer is God, treat the guests with the attitude of treating their loved ones.
2. Smile at the customer
Smile at yourself, make yourself more confident, smile at the guest, and let the customer feel at home with the most affectionate side. Even in the checkout service work encountered unpleasant things, can still be greeted with a smile, I believe that the unreasonable customers have no reason to lose their temper.
3. Do not make promises to customers without certainty
Promise customers must be done, not clear whether the self can do, do not give customers a promise. Otherwise, if you do not help customers to solve the problem, it will only make the guests reduce the degree of trust in the hotel, but also affect the image of the supermarket.
In this work period, I understand that there are a lot of places not in place, but these I can work in the future in the process of continuous improvement. I understand that no matter where I decide to develop in the future, since this moment to choose there, do my job well. No matter what kind of work you do, you have to be serious and responsible, and do it properly when you do it. Although in the eyes of others the cashier is just an insignificant job, but there really let me get exercise. If you can't do a simple job well, you can't even talk about your dreams and ambitions. There, colleagues also taught me a lot of things. For example, the enthusiasm to take the initiative to learn, do not understand to ask in a timely manner, make a good memo record. No one is obliged to tell me what I should or should not do. Everything has to be self attentive, self to find, to summarize.
Finally, I am grateful to all the leaders of the cultivation and the help of colleagues, in this big family, although there have been unpleasant, but more is warm.