If you want to make your golf room prosperous, with a steady stream of new and old customers joining in every day, you must strengthen management in details.

Some golf club owners are first-class in table selection and decoration, but they often ignore some small details. Sometimes, a waiter's thrifty behavior or language will directly affect your customers. Seemingly simple behavior is the core action of winning or losing a business war. Their bad behavior is directly related to the benefit of the ball room, so we must start with small things.

First, we should cultivate a group of high-quality, responsible, professional, team spirit, know how to worry about the king, and have the mentality of taking the golf room as home. Only in this way can we improve the efficiency of the golf room.

Second, it is very important to have a good service attitude. Nowadays, no matter where consumers go to spend money, they must look at the service attitude. A good attitude will make a customer very satisfied, and if he wants to come again next time, he will also make a customer very angry and don't want to come once. This is very important, so we must treat every customer with a good attitude and always remember that customers are God.

The third is to improve the quality of service personnel. We must establish a good service image, stand and walk, be diligent in mouth, eyes, legs, hands and brain, and pay attention to civilized language and some action etiquette when speaking. A few kind words and greetings are deeply rooted in people's hearts and make customers feel more cordial.

Fourth, the relationship between colleagues. We must be United and harmonious, have team spirit, love and respect our work. Based on the principle of taking the golf room as home, the golf room is everyone's business. Everything is ahead, don't push each other. Only when everyone is United can the service be improved.

Fifth, the difference between new and old customers. Old customers must be treated as always, and those who know them well need not be too polite, otherwise they will feel uncomfortable and should be greeted like family members; Generally familiar, it should be very respectful and responsive. After a long time, let them join our big family in the ball room. New customers should be treated with more respect and courtesy. Look at his movements. If you don't understand, introduce him immediately. If he takes out a cigarette, light it for him immediately, which makes him feel proud and moved in this consumption. Only in this way can he slowly join the big family of the ball room.