1. To the customer's attitude is kind, sincere, service positive, serious, speak and polite;

2. To the customer should be treated equally, not to take people by the clothes, not preferential treatment, not the back door, pulling the strings;

3. To the customer should be patient and considerate. Do ask questions, not tired of asking, not annoyed by a hundred picks, do everything possible for the sake of customers, anxious customers, help customers need;

4. To customers to be modest and prudent, consciously accept customer supervision, customers are welcome to criticize, can not be with the customer quarrel;

5. Instrumentation to be neat, elegant demeanor. Waiter to dress, grooming, posture, demeanor reflects an excellent ideological character and civilized spirit of the times. Language should be art, do not speak foul language, swearing;

6. Study hard business skills, and constantly improve the quality of service. Everyone must be within their own work, study hard to learn, practice the basic skills, and be a best waiter.

Extended reading

1. The essence of being a good waiter is not only a waiter, but also a salesman;

2. How to sell: why should we suggest or sell catering to guests. Can help guests to make decisions, save time, more efficient, to fight for the initiative, increase income, know more professional knowledge;

3. Give a clear advice or recommendation: recommend specific dishes is very important, more effective than the general sales pitch;

4. When the guests say "not good" in the case of the time: don't mind too much the guest's speech carefully observe the guest's needs. The need of the guest.