Methods of complaining about food and beverage outlets: For consumption disputes, you can complain to the local industrial and commercial bureau, and if there are food safety problems in food and beverage outlets, you can complain to the local Food and Drug Administration. You can call the consumer hotline 123 15 to ask the staff how to complain. Legal basis: Article 39 of the Consumer Protection Law. Disputes between consumers and operators can be resolved through the following channels: (1) settlement through consultation with operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.