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How to do a good job of field staff management

From the point of view of employee care to draw up the system

Field construction personnel is relatively hard, their management can be relatively flexible. In the development of the relevant system, can be slightly tilted. At the same time, as the management of the enterprise, can also be appropriate to go to the present field employees with the work a few times, feel the staff of the field situation.

The author is engaged in human resources work in the enterprise, the company's procurement, production and single are field staff. In order to better provide field staff services and management guidance work, I will choose the worst weather every quarter a few days (or heat, cold wind, rain, etc.), with their field to the front line with a few days of work. First, you can feel the difficulty of their work, a more in-depth understanding of their work; secondly, you can grasp the front-line information, for their own in the development of systems and benefits more targeted and rational.

For example, in the understanding of their situation, the author will be field staff to adjust the telephone subsidies. In the development of summer heat fee, combined with the weather in the south, from the beginning of each month in April, to the end of November, in addition to July to September in the three months of additional growth of 100 yuan / person / month. Two months more than the state planning set also raise a little subsidy in the harshest heat.

This is a little more than the national regulations to increase the cost of the company is completely acceptable, controllable range, but in the hearts of employees will have a different touch and recognition.

Working hours quantitative standardization

Field work can not be as strict as the arrangement of the internal work, but there must be a standard for everything. As a manager, you need to understand the different field work of the working hours, the company to the field of the normal length of time, and then standardized. Employee field work are in accordance with the standard content and process to complete, so the time is generally controllable.

If in the process of installation, encountered special circumstances, you can let the customer in the construction of the single indicate the reason. Such as the time agreed by the customer, due to other reasons the customer postponed the time, so that the company's field implementation of the staff to wait, the customer must be willing to testify in your work order for your staff. Such as accidental traffic jam, that is can notify the side to learn that is also not difficult.

For different field work, you can also rely on its distance and the ease of installation project-based pricing. That is, the completion of an installation project, no matter how long the field staff to complete, are fixed field subsidies (transportation, telephone, meals, differential compensation, etc.), while encouraging employees to finish the work quickly, more rest.

For example, the author in the system of employee travel expenses, according to the city's consumption level, the implementation of the lump-sum system of reimbursement by ticket system, can also be effective and reasonable to avoid the problem of overreporting of false reports by employees.

Management of field personnel, the heart to do, the staff must be able to feel. Let the field staff peace of mind, your management will be able to rest assured!