My takeout is often late for delivery, and it doesn't matter if it's more than 10 minutes late, it's twice as late as an hour and a half, and I was paid more than 8 bucks for wasting an hour and a half, so I'm not sure if that's what you're looking for, but I'm not sure if I'm looking for the same thing. At that time, really very angry, there is no phone, call over to ask said almost there, the results of another half an hour to wait. 11 o'clock ordering, should have been more than 12 o'clock should be delivered, in fact, more than 1 o'clock to arrive, eat all to the point of the work, and even the lunch break did not have to sleep. I didn't say anything after receiving the delivery because I was already planning to complain to the bad reviews, and then I still didn't. Recently saw a takeaway boy news on the hot search, that boy is deaf and mute, in order to remind the buyer to go to the front desk to get takeaway, he called again and again and hung up, the buyer thought that someone intentionally pranked, angry soaring swear words, until that night to clean up the phone messages only to find the takeaway boy's text messages, almost tears. I'm also like most netizens, by the deaf little brother sincere, dutiful work attitude touched, can not help but think of the road before to see a takeaway boy rushed to deliver delivery almost a car accident scene, look at the heart of the heart. Every morning when I go to the company will see a team of takeaway delivery workers in an open space to open the morning meeting. Nowadays, the competition on takeaway platforms is fierce, and it's all about service and speed, especially when the weather is bad, but also about delivering to the customers as soon as possible. If the delivery is late guests do not want, takeout also have to pay for their own, if you receive a bad review, the delivery boy will be deducted wages, perhaps that day or even a few days are working for nothing, think about it is not easy.
So if you're late for a delivery, I'd be willing to understand them a little more, after all, they don't want to be late, or they'll just cook for themselves.