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Five-star hotel design standard (very useful for planning, architecture, interior and hotel management operators)

First, the hotel layout is reasonable.

1. Reasonable functional division;

These facilities are convenient and safe to use.

Second, the interior and exterior decoration adopts high-grade luxury materials, with exquisite craftsmanship and outstanding style.

3. The graphic symbols of hotel public information conform to LB/T 00 1.

Four, there is central air conditioning (except villas and resorts), and all areas are well ventilated.

Five, there is a computer management system to adapt to the hotel star rating.

Sixth, there is a background music system.

Vii. Front Hall (***2 1)

1. spacious, suitable for reception capacity;

2. Luxurious atmosphere, unique style, elegant decoration, harmonious tone and sufficient light;

3. There is a general service desk suitable for the hotel scale and star rating;

4. The main service desk is marked in Chinese and English, and reception, inquiry and checkout are set up in different sections, with staff on duty 24 hours a day;

5. Provide message service;

6. Provide one-time general bill settlement service (except commodities);

7. Provide credit card services;

8./kloc-provide foreign currency exchange service for 0/8 hours;

9. The main service desk provides hotel service publicity materials, hotel price lists, local traffic maps in Chinese and English, national tourist traffic maps, introductions of tourist attractions in this city and the whole country, schedules of various means of transportation, and newspapers and periodicals suitable for hotel guests;

10. You can directly accept 18-hour domestic and international room reservation, and you can book other domestic hotel rooms on your behalf;

1 1. The hotel and guests have opened safes to store valuables. The safe location is safe and hidden, which can protect the privacy of guests;

12. Set up a doorman to pick up employees, 18 hours to see them off;

13. Provide full-time porters, special luggage carts and 24-hour luggage service. There is a small luggage storage place;

14. Set up a duty manager to receive guests 24 hours a day;

15. Set up a lobby manager to serve in the lobby 18 hours;

16. Set a guest rest place in the non-business area;

17. Provide in-store tracking service

18. Provide valet reservation and taxi service;

19. There are ramps for disabled people in the foyer and main public areas, with wheelchairs. There are toilets or toilet seats for the disabled, which can provide special services for the disabled;

20. Be able to provide services in at least two foreign languages (English is a necessary language). All instructions and services should be expressed in at least both Chinese and English;

2 1. The switchboard operator can provide telephone service for guests in at least three foreign languages (English is the necessary language).

..... For more details, please refer to the design blog of Baihui. Com, the diary of interior designer Zong Nan.