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How to understand the old adage "Don't open a shop unless you smile"?

Smile is the best way to communicate with people, and it is also the best embodiment of personal etiquette, which is more important for marketers. "Don't open a shop unless you smile" and "with a smile on your face, business can't run away" all tell us that it is easy to succeed in negotiating insurance with customers by welcoming customers with a smile and giving them a good mood.