People do things, and staff management is the most important thing for any enterprise. Both large enterprises and small restaurants should have the awareness of human resource management, because it is an important foundation for the stability and development of enterprises. In restaurant management software, employee management generally includes employee files, employee attendance and employee performance. .
employees in catering and snack enterprises are generally highly mobile, so it is particularly necessary to establish employee files, because it is the basis for human resource planning. Employee files should generally include basic information of employees, such as name, gender, date of birth, nationality, ID number, marital and family status, blood type, education, type of work or position, personal experience, reward and punishment status, hobbies, etc., as well as contact information of employees, such as home address, mobile phone number, EMAIL address, etc. For resigned employees, they should also include resignation time, reasons, where they went and what kind of work they were engaged in, etc.
The staff of catering snack bar managed to record the employee's ID number, which will help to trace some events in the future; Knowing the blood type of employees will help the emergency treatment of injuries caused by emergencies; Mastered the objective basis of employees' expertise, hobbies, ability to teach students in accordance with their aptitude and focus on training; According to employees' birthdays, the restaurant can organize some activities, such as giving birthday cards or holding birthday parties. These seemingly small activities will make employees deeply feel the care of the organization, and will certainly boost the morale of the whole team. "High salary is not as good as happiness"!
The management of waiters in restaurants and snack bars needs to be emphasized that enterprises should not only establish and improve the establishment and management of on-the-job employees and reserve employees, because former employees and reserve employees are also important human resources of enterprises. There are many reasons why employees leave their jobs. In many cases, it is not because employees don't like this restaurant, but because they are helpless, or want to earn more money or learn more skills. In fact, these are completely human nature and understandable. In addition, because of having worked in a restaurant, the retired staff are familiar with the restaurant's environment, regulations and business processes, which is a rare advantage.
As long as their contact information is recorded in the employee files, the restaurant managers communicate with them regularly. I believe that one day, they will cooperate with the restaurant on a new level. For example, the original waiter may be competent as a foreman, and the original side dishes may become chefs, etc. Because everyone is making progress, all they need is communication and attention and the open mind of restaurant leaders
. Reserve employees can be understood as some friends of restaurant managers in the catering industry, and their information is included in the database. When the restaurant is short of people, first look at whether there are suitable candidates among them, which can at least reduce the recruitment cost and accumulate some human resources.
There is not much difference between employee attendance and manual work in restaurant management software, but it is convenient for storage and statistics. The object of employee performance appraisal is generally a full-time ordering waiter. The software can record and count the sales of the waiter in the statistical interval, and the restaurant can give different rewards according to its sales. If the restaurant has sales commission for some dishes (such as high-grade drinks and high-grade seafood), the software system can generally make statistics on them, and calculate which commission dishes are served by a certain ordering waiter and the amount of commission they should get.
The management of "people" by waiters in snack bars is also wealth. Many people know this truth, but we should know that wealth needs to be accumulated. Only by accumulating "people" bit by bit can "people" truly become the inexhaustible wealth of restaurants.