Main features of EMU:
First, advanced technology. EMU is designed and manufactured according to international common and advanced standards. Streamlined front, smooth drum-shaped section car body and high-speed bolster-free bogie make it have excellent high-speed running quality; The lightweight aluminum alloy or stainless steel car body greatly reduces the weight of the car body and has remarkable energy-saving effect. Mature high-power AC drive technology and the most advanced components in the world make it highly reliable; Advanced computer network control technology can realize the control of each system of EMU, monitor and diagnose the system at the same time, and communicate with the ground to realize the monitoring of EMU on the ground. EMU equipment adopts modular structure, and most faults only need to be replaced or partially repaired.
Second, it is safe and reliable. EMU adopts high-strength aluminum alloy and stainless steel car body to ensure the safety of the whole vehicle. Large-capacity close-fitting coupler buffer device can effectively buffer all kinds of impact energy. The perfect train network control system is convenient for information management and has self-diagnosis function. Complete fault-oriented safety measures are set for important systems and components related to the safety of EMU, which improves the safety of EMU operation without human intervention. Advanced automatic train protection system and equipment are convenient for drivers to operate EMU according to relevant signals. In case of abnormal conditions, the EMU can also automatically slow down or stop to ensure transportation safety. Non-metallic materials selected for EMU are strictly implemented in accordance with international fire protection standards, and important facilities have fire protection measures. The advanced fire alarm system ensures that the EMU can leave the area unsuitable for parking in case of fire. The fire protection design at both ends of the carriage ensures that the fire will not spread to adjacent carriages within 15 minutes.
The third is comfortable riding. EMU fully embodies the people-oriented concept. EMU adopts advanced and mature high-speed bogies with stable high-speed running performance. Adopt automatic constant temperature air conditioning system to ensure that the temperature and humidity in the carriage are adjusted within a constant range. Adopt a closed car body structure and provide a series of sound insulation and noise reduction measures to effectively reduce the noise inside the car. The sealing performance of the windshield is better, which greatly improves the sound and heat insulation performance of the vehicle. The automatic pressure protection device prevents the air pressure fluctuation generated when the EMU meets at high speed or enters the tunnel from affecting passengers' ride comfort. The emergency ventilation function can ensure emergency ventilation for two hours when the high voltage system of EMU is cut off.
The carriage is more spacious than the ordinary train. The carriages are all electric doors, and the noise is low when opening and closing, so passengers can easily pass through the carriages. The seats in the carriage are all soft seats, and the width and inclination can be adjusted at will. As long as the pedal under the chair is lightly pressed, the chair can rotate and turn around, so that the direction faced by passengers is always consistent with the running direction of the train, and the dizziness of passengers when the train runs at high speed is avoided. There is a foldable coffee table in the armrest of the seat, which is convenient for writing or putting things. The window glass made of special materials will not scratch hands and feet even if it is broken after being attacked by near-earth objects such as birds and gravel. The EMU is equipped with a lounge bar, which can provide fast food and various drinks. Some EMU roofs are equipped with LCD TVs and passenger information systems, which can provide passengers with information display inside and outside the car and realize the call between cars. The bathroom of EMU has induction faucet and hot and cold water supply, and the toilet seat can control the temperature through induction.
EMU takes care of the special requirements of passengers. The floor of EMU is seamlessly connected with the platform, and disabled people can get on and off with the help of wheelchairs and other auxiliary equipment. The car is convenient for the disabled and the door is double-decked. The pedal is cancelled in the disabled seat, and a fixing belt and a safety belt are added. The car is equipped with a disabled toilet and a baby toilet. There is also a multi-function hall next to the first-class carriage, which provides a relatively relaxed and closed environment for sick passengers and lactating women.
The fourth is health and environmental protection. Interior decoration and chemical materials meet the requirements of domestic and foreign environmental protection laws and regulations; Centralized collection and discharge of toilet garbage will not cause any pollution along the line; The noise outside the car is low, which reduces the noise pollution to the environment.
EMU services:
The EMU is equipped with 1 train conductor, 1 2 train conductor, who is responsible for passenger service, ticket inspection and ticket handling. There are special cleaning and catering attendants on board.
Introduction of catering service of EMU;
The catering service of EMU is provided by a professional catering company. Arrange all-weather catering services such as mobile dining service, dining car ordering service, casual refreshment service and special ordering service according to meal time and non-meal time.
There are various restaurants with various tastes, including breakfast, lunch and dinner, dim sum meals, special meals (Muslim meals, vegetarian meals), drinks, fruits, snacks, bars and so on.
The catering price is positioned as mass consumption, and passengers can use credit cards to spend.
Introduction to the ticketing method of EMU;
EMU tickets are sold on the whole railway network with a pre-sale period of 20 days. Each station has a special ticket window, and the ticket purchase procedure is simple, which is convenient for passengers to buy tickets in advance and take them with them.
There are many ways to buy tickets for passengers to choose from. Passengers can buy tickets at any ticket window nearby, or from different places and back and forth.
EMU tickets can only be sold to this train terminal as far as possible and are valid at the same time on the same day. Passengers who are far away from the terminal of EMU trains can buy joint tickets.
EMU tickets can be changed according to the waiting days, but they cannot be postponed and changed. When going through the formalities of changing the ticket to a late ride, the late ride time should be within the pre-sale period of ticket sales at the station. Passengers who take the EMU train will lose their tickets if they get off midway. Passengers with through tickets will make up the difference between the EMU train fare and the original ticket fare when they request to transfer to the EMU train at the transfer station.
The EMUs operated by Guangzhou-Shenzhen and Shanghai-Nanjing-Hangzhou have tried to handle the discount card business, and passengers can enjoy the corresponding discount when purchasing tickets with the discount card.
EMU trains only sell second-class student tickets, which are 75% of the full-price tickets. Students can buy tickets in sections if they buy connecting tickets or the ride interval involves EMU trains.
Introduction of waiting and pit stop modes for taking the EMU;
Some stations have special waiting rooms or waiting areas for EMUs, and passengers enter the station through special passages. In some stations, passengers can get in and out of the station through automatic ticket checking machines. When there is a problem with the use of the automatic ticket checking machine, you can leave the station through the manual channel. Passengers can't get on the bus with platform tickets. The station stops checking tickets five minutes before the departure.
Instructions for riding the EMU:
EMU usually stops at a special platform. After the passengers arrive at the platform, under the guidance of the station staff, they wait in line at the door according to the car number, get on and off first, and get on and off in an orderly manner.
Passengers can carry articles with a length of 60 cm, a width of 35 cm and a height of less than 35 cm, and the length of rod-shaped articles cannot exceed 180 cm. The personal belongings shall be kept by the passengers themselves, and the personal belongings exceeding the specified quantity shall be checked in advance.
The door of EMU is electric, and the switch is controlled uniformly. Passengers should never lean against the door when getting on or off the bus or traveling to avoid danger.
EMU adopts intelligent centralized control system. Passengers are advised not to move or touch various safety buttons and switches. Some carriages are equipped with closed windows that can be opened, and the train is running.
, it is forbidden to open.
Smoking is not allowed in all EMU trains, so please don't smoke during the trip.
When the train breaks down or is late, you should obey the flight attendant's arrangement and don't panic, not to mention opening the door or window without authorization.
In order to ensure the safety of train operation, passengers are strictly prohibited from entering the cab. There is a high-voltage power grid above the EMU roof, so it is forbidden to climb on the EMU roof.
In case of emergency, when you need to evacuate the car quickly, you can press the emergency stop button above the doors at both ends of the car. After the train stops, you can hit the escape window glass of the car with a broken window to escape.