When a restaurant steals ingredients, the first thing to do is to keep the evidence, and then call the Industrial and Commercial Bureau at 12315.

It is common for restaurants to steal ingredients. Not long ago, Mr. Liu in Shanghai staged a textbook case of rights protection.

In other words, Mr. Liu went to a restaurant for dinner and ordered a fish. This fish was killed by the point. The restaurant owner first asked Mr. Liu to go to the fish pond to choose the fish himself, and then weighed the fish in front of him. After weighing, the live fish was calculated according to the price of 25 yuan per catty. At that time, Mr. Liu selected a silver carp, which was 4 kilograms, 111 yuan. The restaurant owner took the fish in and slaughtered it, and then made it. A four-catty silver carp, after being slaughtered, has at least three catties. It's impossible to put a little bit in the soup bowl. He put all the fish bones together, and as a result, the fish was really missing a piece in the middle, so the restaurant cut corners.

Mr. Liu later called 12315 to defend his rights, and the hotel was punished for cutting corners and compensated Mr. Liu for his losses.

Of course, there are very few people like Mr. Liu. Take last year's Spring Festival when I was eating in a restaurant not far from home. Their main business was to kill live fish. At that time, I killed a silver carp weighing three kilograms, but when it was served on the table, I felt something was wrong. First of all, there were only half fish heads, which obviously made me feel less fish. But I felt that if I called the industrial and commercial bureau to defend my rights, I would be torn with my boss, and I would also be torn.

Many people eat in restaurants, and encounter the situation of shopkeepers stealing ingredients. They often choose to be silent. The big deal is that they won't come here for dinner next time, and they are often unwilling to offend people. This also makes unscrupulous merchants more and more unscrupulous, especially in railway stations and tourist attractions. Anyway, the owners of restaurants in railway stations and tourist attractions are thinking about whether they will come back because of their large passenger flow and cheating once. It is this kind of thinking that causes many restaurants near tourist attractions and stations to have a bad reputation. Although people come and go every day, business is deserted. But in the information age, as long as you cheat a customer and people give you a publicity online, your business can't be better.

In doing business, you have to follow your conscience. Every customer who enters the store is a food and clothing parent, and you should use the best ingredients and the best service to receive them. Only in this way can you establish a good reputation. With a good reputation, you can have more repeat customers, your business will be better, and you can earn more money. This is the right way. You can do business by cheating. Although you get a little profit for a while, you don't know that you have smashed your own signboard, just like picking up sesame seeds.

Operating instructions for safeguarding rights when encountering the restaurant's stealing ingredients

1. Collecting evidence

When eating in a restaurant, if you encounter the situation that the store is shoddy, stealing ingredients, cutting corners, moldy ingredients and foreign objects, you should first collect evidence, take photos or videos with your mobile phone, and then prepare for the next step of safeguarding rights.

II. Reporting Complaints

After the evidence collection is completed, you can call 12315 consumer rights protection phone, wait for the industrial and commercial administrative personnel to arrive, and then submit the evidence collected by yourself, explain the situation and ask the store to compensate for the losses.

3. Precautions

1. Control your emotions

When you find a problem, don't tell the store before collecting evidence, lest the other party destroy the evidence in advance. At this time, we must control our emotions and not get angry.

2. Avoid direct conflict with the store

In the process of rights protection, don't have conflict with the store, avoid quarreling or causing fights, etc. After finding the problem of ingredients, you can call the rights protection phone directly without telling the store first, so as to avoid conflict with the store.

Third, pay attention to protect your personal safety

In the process of safeguarding rights, you should especially protect your personal safety. In many cases of safeguarding rights in hotels, many parties were beaten by hotels, mainly because they didn't pay attention to their personal safety when defending rights.

in case of cutting corners or changing ingredients in the hotel, you can call 12315 to complain about rights protection.