The Market Supervision Bureau has stepped in and is actively organizing the two sides to coordinate the handling.
Because this case is serious and has caused bad influence, the Market Supervision Bureau is investigating the incident and actively organizing both parties to coordinate and solve the problem.
1. What happened.
Mr. Fu from Wuhan, Hubei Province went to a restaurant to eat and ordered a bottle of Sprite. After drinking it, he felt that it tasted wrong. At first glance, he found that this bottle of Sprite was produced in 2117, and its shelf life was only 12 months, which means that this bottle of Sprite has expired for three years. However, at first, the store did not admit that it was the goods of its own family. It thought that Mr. Fu brought the drinks himself and knew that the table next door also drank expired drinks.
2. This behavior of the merchant has obviously violated the regulations, and consumers have the right to claim compensation.
The store owner himself explained that the store was closed for more than a year because of the epidemic, and it was negligent in cleaning up the goods, which led to the appearance of expired drinks on the market, but this explanation was not convincing. Netizens are also disgusted with the store's first reaction, and accuse the store of being irresponsible. At the same time, there are also enthusiastic netizens who popularize science laws, hoping that Mr. Fu can get the compensation he deserves. Because this incident is a serious violation of the food safety law, and the law stipulates that consumers can claim compensation from the store if they are damaged by food that does not meet the food safety standards. ?
3. Subsequent development.
after the incident, Mr. Fu also contacted the relevant departments immediately. At present, the Market Supervision Bureau has stepped in and is actively conducting investigations. At the same time, in order to solve the problem peacefully, he is also actively organizing peaceful coordination between the two sides. Because this matter has attracted the attention of netizens, I believe that there will be an official announcement on the handling result of this matter soon.
When we encounter similar situations, we must avoid conflicts. At the same time, we should keep good evidence, contact relevant departments and use the law to safeguard our legitimate rights and interests. As a store owner, we should provide customers with a clean and hygienic environment and meet their reasonable needs.