In 2017, the branch party building, creation of work to the party's xxx big and xxx session of the xx plenary session of the spirit as a guide, consolidate and develop the practical achievements of the scientific concept of development, in the spirit of reform and innovation, and constantly strengthen and improve the strengthening of the company's party construction, to the party's political advantages, organizational advantages as soon as possible into the company's advantages of scientific development. Provide a strong political guarantee for the construction of standardized party branches.

Overall requirements: comprehensively implement the spirit of xxx and the scientific concept of development, in accordance with the branch party committee and the overall deployment of the provincial company, strengthen the concept of reform and innovation, highlighting the principle of harmonious enterprise construction, promote the goal of soft power to enhance the comprehensive deepening of the branch of the party construction, innovation of ideological and political work methods, to enhance the level of spiritual civilization to create, and expand the internal and external publicity, in order to promote the branch of the good and rapid development. The company's main goal is to promote the development of the branch in a good and fast manner.

The main practice: First, through the perfect grass-roots organizations, improve organizational functions, innovative organizational activities, to achieve the grass-roots party organizations of the ideological concepts, working methods, activities, "three changes", that is, from the traditional administrative order type to guide the transformation of the service type, from the closed type to the open type of change, from the emphasis on the **** nature to both focus on the **** nature, and to the change of the party's work. Sex to both focus on *** sex and respect for the transformation of personality, and strive to improve the relevance and effectiveness of the work of grass-roots party organizations. Secondly, in accordance with the "Party building work template" implemented by the provincial company, we will strengthen supervision, deepen the content, refine the objectives and optimize the mechanism, so as to standardize and normalize the work of grass-roots Party building. The third is to fully carry out and realize the "standardized party branch" construction.

Second, ideological and political work

Ideological and political work is an important content and part of the party building work, is the party's work advantage. Next year, we should further improve the working mechanism of collecting, analyzing and feeding back the ideological dynamics of the employees at all levels, work hard on in-depth, detailed, accurate and timely, and seize the hotspots of the employees' strong reactions and the difficult issues that the leaders at all levels of decision-making urgently need to understand, carry out targeted work, and effectively enhance the effectiveness of education and guidance.

At the same time, through the process of traversing the activities, and actively looking for effective ways to alleviate the work pressure and life pressure of employees, to promote corporate harmony and stability.

Third, the creation of spiritual civilization

Continue to adhere to the "consolidate, deepen, improve and develop" work policy, pay close attention to the spiritual civilization construction, and further enhance the target-oriented management, further promote the institutionalized management, and further improve the daily management.

1. Deeply understand the new requirements and new tasks put forward by the Party's xxx Congress on spiritual civilization construction. To integrate the spiritual civilization construction into the promotion of socialist culture development and prosperity, with a more profound understanding, more open ideas, more effective measures, civilization creation activities in the company's overall layout to understand, to study, to deploy, to implement, and strive to improve the civilization of the company's general staff civilization quality and degree of civilization, in order to achieve the company's business development goals, to promote the company's good and fast development Provide spiritual power and intellectual support.

2. Strengthen the organization and leadership, and promote the deep extension of the creation of activities, multi-level coverage. To do a good job of creating the overall planning of activities, the development of specific measures to create; to achieve the creation of a deep extension of the effect: from the front-line service window to the back office support department team to extend, the formation of efficient and high-quality service channel; from the self-operated business hall to the extension of the cooperative business hall, to create a civilized and coherent service chain; in-depth development of the creation of youth civilization, and constantly enhance the ability of the radiation of the youth civilization. To adhere to the unit, team, team, individual "multi-level coverage", to service stars, job competence, special pacesetter, excellent staff, as well as excellence in the team, innovative team, benchmarking units, advanced units, demonstration, etc. as the honor to build the honor system of the enterprise, so as to make the creation of work more systematic.

3. Further strengthen the spiritual civilization creation target management. In the creation of civilized units to continue to improve the level of goals, innovative basic management, extending the work area; 2017 branch will strive to create a "provincial civilized units. In terms of work content, we will focus on ideological and moral education, scientific and cultural business learning, environmental protection and energy conservation management, integrity building, and service level improvement. To take the spiritual civilization construction "good evaluation" activities as an opportunity, one level to grasp the first level, layer by layer to implement, and promote the construction of spiritual civilization.

4. Create "Youth Civilization" collective as the main content and important carrier of spiritual civilization construction. The branch continues to work with the branch Youth League Committee around the requirements of "increasing the number and improving the quality", to clarify the creation of the theme, to develop the creation of the target plan, to grasp the groundwork, to improve the management body, standardize the construction of the system, improve the file management, strengthen the service function, to carry out thematic activities, and to promote the creation of youth civilization in a comprehensive manner. The activity of "Convenient Service, Satisfaction 100" should be taken as the main content of the creation of Youth Civilization, and efforts should be made to expand publicity, implement requirements, optimize functions and innovate services. Self-inspection, random inspection, notification and other major means to give full play to the important role of youth civilization in the "convenient service, satisfaction 100" activities.

Comprehensive management

First, improve the management system, take the road of modern management system of "system management".

The system is an enterprise cadres, workers, the code of conduct and work norms, is the fundamental guarantee of good work. The company has developed and perfected the "Party Integrity System", "Management Measures for Business Examination", "Learning System", "Leave System", "Financial Management System", "Confidentiality System", "Performance Management Implementation Rules", "Attendance Management Regulations", "Final Elimination System", "Office Supplies Management System", "Complaints Assessment Methods", "Vehicle Management System", "Logistics Management System", "Information Reporting Management and Examination", "Information Reporting Management and Examination", "Logistics Management System", "Information Reporting Management and Examination", "Logistics Management System" and "Information Reporting Management and Examination System".

Second, strengthen self-construction, improve efficiency and overall quality of staff

(a) to strengthen the ideological and political theory, in-depth study of the scientific concept of development, and strengthen the spirit of professionalism. To promote the "mobile online college", and constantly improve the ideological and political quality of staff and service level. Further establish the outlook on life and values, firmly established the sense of the big picture and the sense of service, and really solve the problem of the staff in the status quo, do not want to forge ahead, and can be used in the actual work of the learning, integration, and effectively achieve the ideological stability, love and dedication to work, and strive for practical results.

(2) to strengthen the style of construction, develop a good sense of service, and strive to improve the quality of work and work efficiency. Formed a good atmosphere of less empty talk, more practical work, consistent in word and deed, pragmatic and realistic, enhanced internal cohesion and combat effectiveness, further improve the implementation and execution, for the grassroots and staff service awareness has been further strengthened, the quality of work and work efficiency has been further improved.

(C) to strengthen business learning, in the individual according to job requirements to learn the business knowledge base, the business hall set every Thursday for the collective learning day, the organization together to learn about the relevant business, especially service etiquette, TD business, new business, data business business and other business knowledge to continuously expand the knowledge base, proficiency in the relevant policies and regulations, so that each employee to strive to become an insider in the position.

(d) Strengthen information management, further improve and modify employee information, submit all kinds of attendance and reports on time, and carefully check the employee's salary, so that all kinds of data and information are more complete and accurate.

(e) Strengthen the construction of corporate culture and improve employee satisfaction. Efforts to establish an excellent corporate culture, team culture, set up a "people-oriented" thinking, respect for the value and status of employees; so that employees to establish a "master" sense of responsibility, and truly respect the staff, treat the staff, care for the staff's life and welfare and growth. Cutting the staff as the most important resource for the development of the enterprise.

Third, carefully organized, seriously carry out safety inspections, and strengthen the population and family planning work.

Signed a production safety responsibility with each team. Take various forms of safety education for employees, enhance the awareness of production safety, improve the ability of the whole staff to self-defense and self-help, strict implementation of the relevant laws and regulations and policies on family planning, the establishment of sound rules and regulations, the rate of the three checks and the rate of mobile population * are 100%.

Fourth, in-depth performance management, performance on heroes.

In 2017, the branch is going to comprehensively promote performance management and form an internal incentive mechanism that is performance-oriented and performance-based. Each team will be able to performance appraisal in place, the beginning of each month will be last month's performance appraisal results hit and will be this month's appraisal content published to the staff, so that each employee can see from the performance appraisal of their work last month's results and the main work of the month, and then purposefully improve the shortcomings and reasonable arrangements for the month's work, the formation of a competitive mechanism within the staff, those who are able to, and the end of the elimination.

Fifth, the branch in accordance with the "consolidate, deepen, improve, develop" requirements, and actively promote the creation of spiritual civilization work in a comprehensive manner.

The company signed a responsibility letter with each team to create a good and poor evaluation, and required each team to create a civilized unit, civilized window as the goal, and vigorously strengthen the staff's ideological education and professional ethics education, so as to achieve the plan, measures, and effectiveness. To "youth civilization", convenient service satisfaction 100 "and other activities as a carrier, the creation of the work from the window service sector to the back office support departments to promote, in order to expand the coverage of the creation at the same time to improve the level of service.

Corporate culture

The purpose of corporate culture construction is to mobilize employees' enthusiasm, attract and retain talents from the starting point of "people-oriented". It is spiritual, material, cultural means to meet the material and spiritual needs of employees to improve the centripetal force and cohesion of the enterprise, to stimulate the enthusiasm of the staff and the spirit of creativity, and to improve the economic efficiency of the enterprise.

In recent years, my branch in accordance with the Group, provincial and municipal companies under the unified deployment of the city company under the correct leadership of the party branch, continue to improve the enterprise culture management system to employee satisfaction as a starting point, customer satisfaction as a foothold, social satisfaction as a point of return to the cultural development strategy. The enterprise's cultural construction ideas are identified as: serving the central task of the enterprise, strengthening the two cultures of teamwork and service, enhancing the three satisfaction levels of customers, employees and departmental collaboration, perfecting the four mechanisms of management supervision, dissemination and training, notification and communication deterioration of the effect of the evaluation, and advancing the five projects of the system, demonstration, talent, knowledge, and branding. It has also formed a corporate culture implementation system that emphasizes leadership, employee participation, financial support, and organizational implementation, and put forward the corporate culture construction themes of collaboration, sharing, refinement, and understanding. In-depth dissemination and practice of the "virtue, thick life and excellence" cultural concept.

1, the work of the idea

Service a center: adhere to the central task of serving the enterprise;

Strengthen the two cultures: strengthen the "team culture" and "service culture", while deepening the "culture of care";

Strengthen two cultures: strengthen the "team culture" and "service culture", while deepening the "caring culture "

Enhancement of three satisfactions: Efforts to enhance "customer satisfaction", "employee satisfaction" and "departmental collaboration satisfaction";

(1), to strengthen the "team culture" construction

In the construction of team culture, around the happy team, innovative team and collaborative team to carry out a series of activities on the theme of "creating a learning organization, as a knowledge-based staff for the" theme, encouraging employees to innovate at all times. Strengthening the branch between the teams, teams and branches of the horizontal and vertical communication and coordination work is particularly important.

On the one hand, we aim to improve the "satisfaction of collaboration between teams, between teams and branches, within teams, and between backstage and teams", and strive to build a new team for efficient operation by improving mutual communication and understanding, strengthening the sense of teamwork, and promoting the cooperation between teams and the sense of mutual service.

On the other hand, by advocating the spirit of sharing within the team, to create a positive organizational atmosphere, in 2017 we will continue to build excellence in the construction of the team culture, through the construction of the team culture and constantly enhance the learning ability of the members of the team, the ability to innovate and the ability to serve to continuously enhance the sense of teamwork and optimize the organizational working atmosphere.

Strengthen the "service culture" construction

In the service culture construction, to enrich the service connotation, improve the service skills, cultivate the concept of service as the core to build customer satisfaction of the quality service system.

With the "Convenient Service, Satisfaction 100" activity as the main line, the company y understands the needs of customers, improves the level of refined service, shapes the excellent service culture, promotes the process of constructing the excellent operation system, and effectively enhances the perception of customers.

(3) Strengthening the construction of "innovation culture"

In the construction of innovation culture, we encourage and guide employees to innovate all the time, everywhere and for everyone. Focusing on production, service, management and other real problems using quality management theories, methods and procedures to carry out activities, technological progress and business innovation work focuses on technology and business innovation. Actively explore the establishment of China Mobile modern management system, improve enterprise competitiveness and economic efficiency.

(a), fully mobilize the enthusiasm of employees, encourage employees to participate in the management of the company, improve the efficiency and economic benefits of the enterprise, and enhance the core competitiveness of the enterprise. Actively cooperate with the city company on the long-term in all employees to carry out a wide range of rationalization proposals collection activities.

(b), to encourage the staff to actively contribute to the proposal, put forward good ideas, good methods, good experience, long-term "Golden Idea" collection activities.

(c), the branch was adopted by the municipal company "Golden Idea" and "rationalization proposals", or better proposals to give a certain amount of reward.

(d), and staff zero distance contact, the formation of "walking management". Irregularly irregularly in every corner of the company, to see what employees are doing, as well as their work situation. Through irregular inspections, listen to staff suggestions.

(e), the human resources system to promote innovation, to strengthen the communication between the enterprise, to encourage the innovation of regular exchanges, to strengthen the recognition of innovation, the enterprise's middle and senior leaders must raise the importance of breakthrough innovation.

(f), in the company-wide promotion of innovation publicity, the formation of a culture of respect for creativity and innovation, innovation, innovation, high standard positioning, proactive innovation. In the daily work should also pay attention to innovation, especially the middle and senior leaders should become the leader of innovation.

(g), a brief summary should be carried out once a month, the progress of the monthly 10 days before the email form timely report to the office.

(h), management innovation work to achieve results, timely collation of results, summarize and improve, and management innovation activities to assess the situation for the record.

(4), deepen the "caring culture" construction

In the caring culture construction, around the ideological, emotional, safety, life, physical and mental "five caring", and actively build the long-term mechanism of employee care.

Establishment of a sound employee care system, establish the concept of "healthy, happy and efficient employees are the wealth of the enterprise", adhere to the "people-oriented" management ideas, from helping employees grow, pay attention to the psychology of employees, care for employees' lives, care for the health of employees from four perspectives, through the system to improve the staff's health. From the four perspectives of helping employees grow, paying attention to their psychology, caring for their lives, and caring for their health, we deepen the "Employee Care Project" and "EAP Project" in an all-round way by improving the system, rationalizing the process, and building the team, so as to guide the employees to grow up healthily, live happily, and work passionately.

(a) Realize the growth of employee value: implement human resources policies such as compensation and benefits, career development, and capacity enhancement, and promote continuous innovation in human resources management.

(b) Promote employees to work happily: shorten the management chain, simplify the workflow, optimize the assessment indexes, reduce the pressure and complexity of frontline work, reduce inefficient and ineffective labor, and improve the overall work efficiency.

(c), to enhance the quality of life of employees: to enrich the cultural and spiritual life of employees, to solve the practical difficulties of employees, to shape a harmonious interpersonal atmosphere, to strengthen the emotional care of employees, and to effectively do practical things for the staff to solve the difficulties of employees.

(d), caring for employees' psychological counseling: establish open channels, always maintain close contact between the company's middle and senior managers and front-line employees, to ensure that the employees' spiritual aspirations to get a timely response and a reasonable solution; shaping a sunny state of mind, guiding employees to enhance their psychological capital, build a platform for employees' psychological assistance, to help employees to prevent, cope with, and alleviate a variety of occupational mental health problems and crisis events, and to help employees grow physically and mentally healthy. It also helps employees to prevent, cope with and alleviate various occupational mental health problems and crisis events, and helps them to grow up in physical and mental harmony.

(e), caring for employees is a powerful support for adjusting the employee's mindset, making the employee's mindset from passive to active, negative to positive, acceptance to embrace, to form a powerful force to cope with the new round of competition to reserve sufficient confidence and executive power.

Caring for employees as a regular mechanism to continue to carry out and implement, so that the majority of employees can share the fruits of social reform and enterprise development, so that employees can really get the benefits, and promote the enterprise and the staff *** with the growth.

3, the basic work measures

(1), effectively strengthen the construction of professional ethics, starting from the ideological work of the staff, through publicity and public opinion guidance and other means to allow employees to accept the company's innovative development of the reform of the idea of timely resolution of the contradictions in this process. Organize a variety of excellence and competition activities to tap the staff thinking in the advanced ingredients, and vigorously promote the spirit of dedication and love of work, guiding employees to personal ideals combined with the company's development goals, and cultivate a sense of collective honor among employees to stimulate a high degree of responsibility among employees to form a strong cohesive force within the company.

, to the development of the core, to build a competitive corporate culture. Advanced corporate culture can not only guide the enterprise to establish the correct values, but also should be excellent culture to enhance the core competitiveness of enterprises, coordinating the harmonious development of enterprises, and enterprise competition from continuous learning and continuous knowledge update. Therefore, we should encourage employees to strive to be knowledge-based employees, according to the company's needs, to take a variety of ways, training for employees, so that employees have a greater level of professionalism and skills, *** create a competitive corporate culture, to promote the further development of enterprises.

(3), strengthen the construction of the company's system, adhere to the people-oriented, strengthen the responsibility, refine the management, pay close attention to the implementation of the improvement of the level of management of all work, and further improve the enterprise system, job specifications, so that the company's management and employee behavior are rules to follow, advocate the improvement of incentives and constraints under the *** with the corporate culture, through the innovation of the mechanism, to improve the efficiency of the work, and lay a good foundation for the harmonious development of the enterprise. The foundation of the company's harmonious development.

(4), effective innovation, and strive for effectiveness. Realistically and accurately analyze the history and current situation of corporate culture construction, combined with the actual enterprise, effective innovation, and strive for effectiveness, and solidly promote the construction of corporate culture.

(5), integrated publicity, from inside to outside. With the help of and through various forms, publicize, disseminate, train the concept of corporate culture, and create the necessary and basic conditions for the construction of corporate culture.

(6), focus on the actual, good habits. The cultural concepts and behavioral norms to the full range of business activities, the whole process, the implementation of the post staff in the words and deeds, focusing on guidance, focus on the actual, contributing to the formation of good habits in the post.

(7), organic integration, art. The construction of corporate culture and production, operation and management of a comprehensive integration, to achieve a comprehensive, all-round, full-process docking; full respect for the individuality of grass-roots units and employees, so that the culture of organic integration, effective integration.

4, the implementation of security

(1), leadership exemplary

a. Business leaders are the enterprise to promote the construction of corporate culture advocate, designer and, business leaders should stand in the strategic importance of enterprise development of the construction of corporate culture, and to determine the objectives of the construction of the unit's corporate culture and the basic content.

b. Party and government leaders are the main responsibility for promoting the construction of corporate culture, to form and adhere to the "party and government are responsible for the coordination and guidance of the party committee" leadership pattern.

c. The company's party organization should correctly handle the relationship between the construction of corporate culture, ideological and political work and spiritual civilization construction, so that it is organically combined and promote each other.

、Organizational Guarantee

a. Formation of corporate culture organizations.

b. Set up by the manager as the head of the relevant functional departments to participate in the "corporate culture leading group", responsible for the organization of the Hengshan branch of the corporate culture, cultivate, implement and guide the work.

c. Set up a "Corporate Culture Coordination Office", which is located in the General Office, specifically responsible for the day-to-day work of corporate culture, within the scope of responsibility for coordinating the work of various departments of the corporate culture, and to guide the grass-roots corporate culture construction activities.

(3), financial security

The establishment of special funds for the construction of corporate culture, included in the enterprise financial budget, for the construction of corporate culture to provide the necessary financial support and material protection.

(4), system security

The construction of corporate culture into the target management system or performance appraisal system, the effectiveness of the construction of corporate culture is also one of the main content of the annual assessment, the results of the assessment with the departments, the performance of the team linked to the leadership of the cadres as an important part of the assessment of the duty.

In short, to carry out the construction of corporate culture is a need to seriously practice and explore the major issues, but also a long-term process, but also an urgent and arduous task in reality, the need to be unremitting to cultivate and build. As long as we seize the opportunity, actively explore, practice hard, and further increase the creation of efforts to enrich the cultural connotation, we will certainly be able to create more and more vivid experience, building and shaping the grand goal of corporate culture will certainly be able to achieve.

Human resources

1, the guiding ideology

The phenomenon of weak adaptability, innovation and improvement of staff, combined with the actual situation of our company, personally start to grasp the talent management team building. Vigorously enhance the comprehensive quality of staff, for the company to establish a sustainable competitiveness of the outstanding enterprises to provide suitable human resources.

2, the main task

(1), with the city company organized various training, make full use of internal and external resources, vigorously carry out professional and technical personnel of continuing education and technology upgrading training, strengthen the concept of modern training, to create an atmosphere of all-learning.

Adapting to the needs of the company's development and management enhancement, the company needs to strengthen the training of various types of management personnel, and continue to carry out various types of related knowledge and skills at various levels of adaptive and enhancement training.

(3), the organization of the company's professional and technical personnel, the development of a number of training materials in line with the company's business and technical reality, to accelerate the improvement of the test bank, case database, to meet the training needs.

(4), is responsible for completing the induction of new employees to guide the work, the distribution of relevant information, personally introduced to new employees to the main person in charge of each department, and explain the main work of the department, the organizational structure, the division of labor, and internal prohibited acts and regulations.

(5), to strengthen the quality of hired staff assessment and evaluation. During the trial period of new employees, from time to time to communicate with new employees, to understand the work of new employees and thought dynamics, at any time to find the problem at any time to communicate and solve.

(6), through the departmental organization of fellowship activities, such as the cultivation of a sense of cordiality between new and old employees, to strengthen the spirit of solidarity and cooperation, mutual coordination of education, enhance the understanding of the collective consciousness.

(7), strengthen communication, and begin to solve the problems in the implementation of the performance evaluation system, if the departmental leadership of the degree of bias in the scoring of the ministry, it can be returned to reassess; when the employees have a dispute over the results of the assessment, you can file a complaint mediated by the Performance Leadership Team, to achieve objectivity and fairness.