Attendants on duty with emotions should not make "the expression of driving away customers". What are the expressions that drive away customers? For example, in a tea shop, he looks ferocious and serious. Maybe he's just angry with his partner next to him, but he doesn't look natural because he's in a bad mood. Originally, many customers arrived at the door of their tea shop, and then turned around and went to their competitors.
Chatting during working hours is the first taboo of tea shops, which will make tea shops leave unprofessional images to customers. Before the customer enters the store, the waiters are talking about a topic that she is very interested in, such as gossip and entertainment news such as "A star is getting married". When customers come in, some waiters don't forget to welcome them, but they can continue to talk about the previous topic after they sit down. As for the activities, expressions and psychology of customers entering the store, just imagine it.
Related information:
Tea shop belongs to catering category. Catering industry is a food production and operation industry that provides consumers with all kinds of drinks, food, consumption places and facilities through instant processing, commercial sales and service labor. According to the definition of European and American standard industry classification, catering industry refers to catering service institutions with the purpose of commercial profit.
According to the definition of "Notes on the Classification of National Economy Industries", catering industry refers to the service activities of cooking, preparing and selling food to customers for on-site consumption in a certain place. Catering industry is an important link to improve people's quality of life, an important way to open up employment channels and revitalize the economy, and plays an increasingly important role in improving people's lives and realizing the socialization of housework.