According to local media reports, at 2 o'clock in the afternoon of May 10, Mr. Zheng we
According to local media reports, at 2 o'clock in the afternoon of May 10, Mr. Zheng went to Sufuji, 5th floor, City Cube, south of Ancheng for dinner. There are four adults and two children in two families. They specially ordered a pot-stewed dish for the child, which felt heavy after serving, and they planned to order another one for the child. "The waiter said that if it tastes heavy, let the chef do it again. After a while, I brought another braised dish. I was eating it, but I found a cigarette butt in it. " Mr. Zheng said that he called the waiter and the other party explained that he might have accidentally fallen in and could return it. Mr. Zheng expressed doubts. When the waiter took him to check the monitoring, he found that the chef not only did not wear a mask to cook in the back kitchen, but also deliberately spit in the wok. "It is very clear in the monitoring that the chef bent down to spit in the pot."
"The chef surnamed Wang, 22 years old, said that because of recent pharyngitis, he smelled the smell of oil smoke uncomfortable and vomited." If he doesn't feel well, he spits in the pot. Why don't you spit in his face?
Let's not talk about why a chef spits into a dish pot as a chef. Let me tell you something that impressed me 20 years ago.
At that time, our colleagues were eating out, and one of them felt that the food was not cooked well and a little raw, so he asked to return to the pot. Who knows that my boss immediately stopped him and didn't let the food go back to the pot. At that time, he said that if you ask the chef to return the food to the pot, it would be tantamount to denying his work, so you don't know what kind of tricks he will make on you, such as spitting, so you can't tell at all.
There was a table full of people. I didn't ask him if he saw this statement with his own eyes or heard it with his own ears, or was it based on a guess of human nature? But I always remember this sentence, and it is precisely because of this sentence that since then, even if we eat terrible food in the restaurant, we will not let the chef return to the pot. I won't come next time at most. What if it does happen?
Indeed, in some hotels and restaurants, chefs are assessed. If the guest asks for the food to be returned to the pot, it may mean that the unit will deduct the chef's money, and it is not easy for the chef to make money. Because you have food, he has no place to vent. Do we understand him because of his dark heart or because of the hardships of life? It's really hard to say, so people should learn to understand more! Although I don't know what the chef is in this question. I just tell you from my personal experience that life is not easy, and sometimes you have to forgive others.
I guess I won't dare to eat out after watching this video.
When my daughter was in primary school, I sent her to school every day and went to the snack street to buy her breakfast. I went to buy those big pancakes cut into pieces with a knife that day, which cost 2 yuan each.
As a result, the salesgirl held a cake in one hand and drilled her nose with her index finger in the other.
It made me sick at that time. Come on, don't buy it. Take the baby away.
Later, when I watched "The Golden Star Show" on Oriental TV, Venus told me that she worked as a waiter and served dishes in a restaurant. I met a guest who complained that the amount of green vegetables was less today: I ate seven slices yesterday, but I ate six slices today, and one slice was missing.
At that time, Venus said: The first time you see a guest eating vegetables, count the leaves. Then he went on to say: If other waiters are disgusted, they don't know what they can do in the process of serving the guests. Then Venus spat on the plate.
I don't want to go to the restaurant for a long time.
On the afternoon of May 6th 10, Mr. Zheng and his party dined in the Ji Restaurant on the fifth floor of the cube in south Ancheng.
He specially ordered a braised dish for the children. When the food was served, he felt the taste was heavy, so he said to order another one for the child.
The waiter said the chef could do it again. After a while, the stew was served again. Mr. Zheng found a cigarette butt in the dish. He called the waiter, and the other party explained that he might have accidentally fallen in, so he could watch the monitoring.
This reason is too perfunctory. What do you mean by carelessness? Can a cook smoke while cooking?
Mr. Zheng went to check the monitoring. Through monitoring, it was found that the chef didn't wear a mask in the back kitchen and spit in the wok. "It is very clear in the monitoring that the chef bent down to spit in the pot."
In this regard, the hotel staff began to explain that they spit on the edge of the pot and did not spit into the pot.
The waiter in the hotel shirked his responsibility so much. This excuse is so wonderful, just spit on the edge of the pot?
The chef is a 22-year-old man, Xiao Wang. He said that he had pharyngitis recently, and he vomited at the smell of oil smoke. He said he threw up on the ground.
The surveillance was clear. I threw up in the pot. What's the point of this denial?
At the same time, third-party monitoring companies are invited to conduct random inspection of all ingredients.
At present, the store has been ordered to close.
I also believe that this is an isolated phenomenon. But this is extremely bad for the whole catering industry, which will make people doubt this industry.
1. This Fu Su Ji restaurant is unqualified.
There are regulations in the catering industry that waiters in restaurants should wear masks, especially chefs in the kitchen. This in itself is the basic requirement of the catering industry.
It is illegal for a chef not to wear a mask. What's more, it is an epidemic period and needs to be strict.
And there are cigarette butts in the fried dishes. Restaurants never give professional training to restaurant service personnel?
This typical professional ethics problem appears.
Second, the chef lacks professional ethics or psychopathy.
As you can see from the video, the chef took a look at it when he was spitting, and only spit into the pot when he saw that no one was paying attention to him.
If the chef makes this dish because the guests are dissatisfied and ask for it, the chef spits into the dish in resentment, which shows that the chef's professional ethics is a bit low.
If, this person just cooks for guests at will, but on purpose. Then it is not as simple as professional ethics.
Maybe the cook is a mental derangement, and he gets a deformed psychological satisfaction through this behavior.
As the saying goes, the customer is God. Merchants must meet the reasonable requirements of consumers in order to have repeat customers and achieve good results. Secondly, as a chef, you should have a minimum of morality. Spitting and throwing cigarette butts everywhere is simply abhorrent and must be severely punished!
The truth of the matter is this.
Most importantly, the monitoring screen shows that the second chef on the left in the monitoring screen does bow his head and is suspected of spitting in the wok. In addition, all the chefs in the back kitchen didn't wear masks.
I want to say two things: first, Mr. Zheng said he wanted to order a new one, and the waiter said he could redo it. This is the point. The chef is not satisfied with communicating with the waiter. Second, even if it is not during the epidemic, it is necessary for chefs to wear masks, which is responsible to consumers.
In this regard, the explanation given by the merchant is that he vomited on the edge of the pot and did not spit into the pot. The chef involved recently committed pharyngitis, and he vomited when he smelled the smell of oil smoke, and vomited on the ground. What I want to say is that monitoring is real, intentional and immoral. This merchant is obviously lying and is suspected of favoring the chef. Merchants must also be strict!
Seeing this video really makes me sick, especially in the comments of netizens. Never let the kitchen cook again, or you will eat the chef's saliva and so on.
For such a chef, you will not only affect your personal interests, but also directly affect the entire catering industry, because people have less trust in their hearts.
On may 10, a restaurant in Xi' an, Shaanxi province was exposed that "a chef threw cigarette butts and spit in food".
On the afternoon of May 1 1, the Market Supervision Bureau imposed a fine of 65,438+10,000 yuan on the enterprises involved and revoked their food business licenses.
Shaanxi (Sufuji Hotel Management Group Co., Ltd.) involved also issued an apology letter, saying that it would fully cooperate with the law enforcement investigation and seriously deal with the parties and the store management at that time.
What happened:
On the afternoon of May 10, Mr. Zheng and his party dined at Su Fu Ji Restaurant on the fifth floor of Ancheng South Plaza. He felt that there was a pot-stewed dish with a strong taste and proposed to order another one. The waiter said that the chef could do it again.
Who knows that in this stew brought back by the waiter, Mr. Zheng found a cigarette butt. Later, the two sides checked the monitoring and found that the chef spit in the wok.
In fact, I really want to know why the chef did this. In this materialistic era, everyone is under great pressure and wants to change their status quo through hard work. But we can't sacrifice the interests and health of others.
It may be that the chef complains or is dissatisfied with the re-cooking of the dishes, but that can't be the reason for you to spit in the dishes. It is said that the chef is only 22 years old, so it can be said that his career as a chef has been ruined. Which restaurant dares to hire such a chef? Eating out in the future will have psychological shadows.
"People eat for the sky!"
Eating is a big event for ordinary people, and it is precisely because of this that there is a saying that "people eat fireworks".
With the continuous improvement of people's income level, people eat out more and more times.
In the past, it would be a great joy to have a "restaurant".
When eating out, we all choose our favorite tastes. However, sometimes, it often backfires.
For example, what happened next made people stunned. Let's have a brief look!
Time may 10
Venue: A restaurant in Xi 'an.
Mr. Zheng, chef
Because I found a cigarette butt in the stew. ...
After checking the monitoring, Mr. Zheng and the waiter found an amazing scene!
The cook not only didn't wear a mask, but also spit in the pot. ...
The staff of the divergent restaurant explained that they vomited on the edge of the pot, not in the pot.
The chef explained that pharyngitis was committed and he vomited when he smelled the smell of oil smoke, but he vomited on the ground, not in the pot.
As a result, the market supervision department of Yanta District has been involved in investigating this matter, and it is believed that the results will come out soon.
Through this incident, the hotel got the following enlightenment:
Revelation 1: We should strengthen the management of the kitchen at ordinary times to avoid such incidents.
Revelation 2: When recruiting chefs, moral literacy should be assessed. Those who fail will not be hired.
Revelation 3: Improve the chef responsibility system and effectively manage the kitchen work.
Through this incident, we have the following inspirations for ordinary consumers:
Revelation 1: If you find something wrong with the food, you should communicate with the store in time and solve the problem in time.
Enlightenment II will learn to use legal weapons to safeguard their legitimate rights and interests!
Revelation 3: When eating out, try to choose a cleaner restaurant to avoid such incidents from happening again.
We all have the experience of eating in restaurants. The recent spat in the wok by the chef is really disgusting, which is a heavy blow to the already depressed catering industry.
Even netizens who work in the back kitchen of the hotel broke the news. This kind of customer is not satisfied, and it is common for the kitchen to talk to the chef.
Customers find fault, have a bad attitude and spit; The chef is in a bad mood today, spitting; If you don't like the boss, spit it out. In short, whether the customer offended the chef or the waiter, it is possible that the dishes were stained with inexplicable, tasteless and inexplicable things when they were consuming.
Why is this happening? There are two reasons: first, quality problems, and second, management problems.
It is an indisputable fact that people engaged in the hotel service industry generally have low cultural quality. For example, in our hometown, what should children do if they fail in the senior high school entrance examination? Go to a technical school that advertises on TV and learn a trade. Either learn to drive an excavator or learn to weigh a big spoon.
Also, people in our country do have different degrees of contempt for people engaged in the service industry. For example, as soon as they eat in a restaurant, some people treat them like gods. What is even more surprising is that some male customers just like to make things difficult for waitresses.
The customer is God. What can the waiter do? So secretly wronged, but also secretly gave birth to hatred, you are not embarrassed me, see how I vent.
Of course, the most fundamental reason behind this is the imperfect management system of the hotel. Because the kitchen is often out of the sight of customers, if the kitchen is set under the eyes of customers like some restaurants, I believe many people will converge a lot invisibly; Or put the monitoring of the kitchen in the hall, set up a big screen, so that all customers who enter the door can supervise at any time, and the kitchen staff will be psychologically shocked and dare not mess around, so that customers can eat more safely.
The management of enterprises depends on culture, and managers depend on system. Without a strict system, employees have no fear in their hearts, and of course they will do whatever they want. Spitting seems to vent personal anger, but it harms the interests of customers and affects the reputation of the hotel, which is not worth the candle.
I accidentally brushed this disgusting video at lunch time today, but I didn't watch it. I'm afraid it will affect my lunch.
I found this problem when I came home from work today. Anyway, I just watched the video after dinner, and I also plan to talk about my views on this matter:
There is a folk saying: when eating in a restaurant, don't offend the chef and waiter (delivery)!
Why? And listen to the author slowly decompose!
● Don't offend the chef.
If you are picky about the dishes cooked by the chef at the dinner table, what you eat is too idle and light, and the ingredients are spoiled.
At this time, the restaurant owner usually comes over immediately, grinning: wait a minute, guest officer, and the store will fry another one for you right away!
When you are still immersed in the joy of victory, the chef in the back kitchen is not happy, because no chef wants his fried dishes to be returned and redone. One is to work again, and the other is to face the fate of wage deduction.
Do you think the chef will be happy?
When the chef is unhappy, he will add "dark dishes" to you when cooking again, so that you can drink his "foot washing water" unconsciously!
● Don't offend the waiter who delivers the food.
Offending the chef may also offend the waiter. Why? The original dish was returned and then re-fried. Why not bother him to run more?
If you offend the waiter for other reasons, the back chef will also add "dark dishes" if there is a distance between you and the table with the waiter's plate.
No, Mr. Zheng of Shaanxi An accidentally spread the story, and his own cooking was put with cigarette butts and even spit in his mouth! Do you feel sick!
It is said that yesterday afternoon, Mr. Zheng invited several people to a Fuji Mountain in Ann for dinner. During the dinner, they found a pot-stewed dish with a strong taste and asked for another one. Unexpectedly, this re-made braised dish actually ate cigarette butts!
This is not bad!
The waiter explained that the cigarette end had accidentally fallen in. Mr. Zheng didn't believe it and asked to see the surveillance video of the kitchen.
It doesn't matter at first glance, it really makes people dumbfounded after reading it!
When cooking in the back kitchen, the chef not only didn't wear a mask, but also spit in the pot. ...
I wonder if Mr. Zheng and his party will spit out all the food they have eaten after seeing this video.
After the incident was exposed, Yanta District Market Supervision Bureau ordered the hotel to immediately suspend business for rectification, and planned to impose a fine of 65,438+10,000 yuan and revoke its food business license.
This restaurant has been punished for the disgusting behavior of its employees. It's really gratifying!
Food safety is called out every day, and some people always ignore it. Especially when the epidemic situation in COVID-19 has not completely disappeared, it is illegal for chefs to spit in dishes without wearing masks. There really is no one! What if the chef has COVID-19 or other infectious diseases? Who should bear the loss?
Bread is the pillar of life. Almost everyone has the experience of eating in a restaurant.
The author suggests that if the food tastes bad during the meal, it is best not to agree to the restaurant to change the food again, so as not to be caught. It should be a good idea to ask the hotel owner to check the food quality on the spot and ask the hotel to waive the bill or reduce the meal fee at the end of the meal.
Food safety is more important than Mount Tai, and the supervision of the catering industry by relevant departments must not be relaxed.
One of my classmates opened a restaurant at home. She told us, "If you eat out, you'd better not let the chef do it again. If you are not satisfied, order another one. " We didn't understand, so we kept asking her why. Later, she said hesitantly, "Some owners will feed you. Dandruff, saliva and soot are all possible. " Since then, I seldom eat out. When I have to go out to eat, I am also very careful. I am very polite to the waiter, and I dare not return the dissatisfied dishes for redoing. Although, I know, such bad chefs are rare, it is unbearable to meet one unfortunately.
This story happened on the afternoon of May 10. A Mr. Zheng, with his family and friends, came to the gathering on the fifth floor of the cube in Ancheng City. One pot-stewed dish is too strong. Considering that the two children can't eat this dish, Mr. Zheng intends to order another one. However, the waiter kindly suggested that they don't need anything else, so they can ask the master to do it again.
Later, the waiter served the braised stew to Mr. Zheng and others. Everyone had a good time and found a cigarette butt in the dish. Mr. Zheng quickly called the waiter and explained that he might have accidentally fallen in. Mr. Zheng expressed doubts and could not accept this statement. So everyone, under the guidance of the waiter, went to check the monitoring. As a result, during the monitoring, I saw a disgusting and angry scene: the chef bowed his head and spat into the pot.
Afterwards, the chef explained that he had pharyngitis and his throat was uncomfortable, saying that his saliva did not spit into the pot, but spit on the side of the pot. Of course, netizens do not recognize this statement and express their anger. You can't spit on the edge of the pot.
In fact, no matter what work you do, you should put professional ethics and professional conduct in the first place. There is no reason to forgive you for doing immoral things.
This happened in May 10, and the place was Andiji restaurant. At that time, a guest felt that a dish tasted heavy, and as a result, an accident happened after the dish was redone. A cigarette butt was found on the plate. Watching the video, I found a chef spitting in the pot. This incident caused an uproar.
I have heard similar legends before, but people generally listen to them as jokes and don't care. But when the facts are in front of us, it's really speechless. Don't offend the chef when eating. This is an old saying of China, but unexpectedly, it has been adapted to the present. Should we admire the wisdom of this ancient man, or should we feel sad in modern times?
The reason given by the restaurant afterwards is very pale. It is said that the chef got pharyngitis and couldn't help spitting. In fact, as we all know, this explanation is just to find a reason. Nobody believes it, and nobody will pay attention. Because the facts are there, there is no room for sophistry.
The responsibility for this problem lies entirely with the restaurant. First of all, the emergence of this problem shows that the management of restaurants is very bad. A restaurant relies on service, and the quality of food is life. Even his own chef is not well managed, which shows that the business philosophy, values and moral concepts of this restaurant have collapsed. This is the fatal flaw of the restaurant.
Chefs do this for a reason. What makes the chef do this is that the restaurant needs to find out the direction of the problem. I believe that if the chef is physically and mentally happy and full of love for the catering industry, he will decide that this will not happen.
The chef's own problem is the problem of professional ethics. Do you want to do such a thing yourself, or do you want the restaurant to quit? But in any case, it is immoral to take the health of customers as the object of venting. I believe that such people, whether engaged in catering or not, will not do well.
Finally, it is a problem that we have to think about ourselves. It is a person who treats his work with this attitude like a chef, and he is a loser in both work and life. Everyone avoided him. How to avoid them is a subject for us.
How to avoid it? First, destroy them and prevent them from taking such positions as chefs. This needs to be severely punished by the relevant state departments and let them know how heavy the price is. This can fundamentally put an end to similar phenomena.
The second is social supervision. Now that the Internet is developed, each of us can express our wishes. If the restaurant is not satisfied with the handling, we can vote with our feet and express our opinions. I think this is the best way.