complain to the business administration department.
the management of daily necessities, such as operation, business management, investment promotion, fees, sales disputes, etc., are all managed by commercial management.
if the business management ignores you, you can go to the arbitration commission. Arbitration is a judicial activity. The Arbitration Law stipulates that contract disputes and other property rights disputes between citizens, legal persons and other organizations with equal subjects may be arbitrated. Contract disputes and other property rights disputes here, including housing lease disputes between individual citizens.