4a scenic spot visitor center area requires moderate scale, there is no exact figure. In the 4a scenic spot evaluation standard, the requirements of the visitor center is: reasonable location, moderate scale, complete facilities, perfect function. Counselors are well-equipped, skilled and enthusiastic.
The specific national 4A level tourist attraction rating standards are as follows:
1 Tourist transportation
a) Good accessibility. The transportation facilities are perfect and easy to access. Or there is a first-class highway or a high-grade waterway or a direct route; or there is a tourist route for vehicles.
b)There is a special parking lot or ship dock coordinated with the landscape environment. And the management is perfect, the layout is reasonable, and the capacity can meet the requirements of tourist reception. The site is flat and solid or the water is clear. Standardized and eye-catching.
c)The tour (visit) routes or waterways in the area are reasonably smooth in layout and have a large viewing area. Road surface has characteristics, or waterway water quality is good.
d) Use of low emission vehicles or encouragement of clean energy vehicles in the area.
2 Sightseeing
a)Visitor centers are reasonably sited, appropriate in size, well-equipped and functional. Counselors are well-equipped, skilled and enthusiastic.
b)All kinds of guide signs (including guide panorama, guide map, signage, landscape introduction board, etc.). With distinctive modeling, and coordinated with the landscape environment. Signboards and scenery introduction boards are set up reasonably.
c)Public **** information materials (such as research works, popular science books, comprehensive picture albums, audio-visual products, guide maps and tour guide materials, etc.). Distinctive features, complete varieties, rich in content, well-produced, and timely updated.
d) tour guides (interpreters) licensed, the number and language to meet the needs of tourists. Putonghua up to the standard rate of 100%. Tour guides (interpreters) should have a high school education, of which no less than 40% of college education.
e)The text of the tour guide (explanation) is scientific, accurate and vivid. Tour guide service quality in line with GB/T15971-1995 in 4.5.3 and Chapter 5 requirements.
f)The graphic symbols of the public **** information are reasonably set up, beautifully designed, distinctive and artistic, in line with the provisions of GB/T10001.1.
g)Visitors' public **** rest facilities are reasonably laid out, sufficient in number, beautifully designed, distinctive and artistic.
3 Tourism Safety
a)Seriously implement the safety regulations formulated and promulgated by the relevant departments of public security, transportation, labor, quality supervision, tourism and other relevant departments. Establish a perfect security system and fully implement all the work.
b)The equipment for firefighting, security and rescue is complete, intact and effective, and the equipment for transportation, electromechanics, sightseeing and entertainment is intact and operating normally, with no hidden safety hazards. It meets the safety and service standards stipulated in GB/T16767. Dangerous areas are clearly marked, protective facilities are complete and effective, and there are special guards during peak hours.
c) Establish an emergency rescue mechanism, set up a medical office, equipped with medical personnel. There are emergency plans, emergency response capability, timely and proper handling of accidents, accurate and complete file records.
4Health
a)The environment is clean and tidy, no sewage, dirt, no haphazard construction, piling and discharging, no peeling and dirt in the buildings and all kinds of facilities and equipments, and the air is fresh and odorless.
b)All kinds of places meet the requirements of GB9664, catering places meet the requirements of GB16153, and swimming places meet the requirements of GB9667.
c)The layout of public toilets is reasonable, the number can meet the needs, the signs are eye-catching and beautiful, and the architectural shape is coordinated with the landscape environment. All toilets are equipped with water flushing, flushing and ventilation equipment, and remain intact or the use of non-flushing ecological toilets. Toilets are well managed, sanitary ware is clean, free of dirt and clogging. Rooms are clean.
d)Trash containers are reasonably laid out, clearly marked, the number meets the needs, beautiful in appearance, and in harmony with the environment. Garbage is collected separately, swept in time and cleared on a daily basis.
e)Food hygiene in line with national regulations, food service is equipped with disinfection facilities, pollution of the environment disposable tableware
a)Shopping places are reasonably laid out, the building shape, color, materials have characteristics, and coordination with the environment.
b)Shopping places centralized management, clean environment, good order, no chasing phenomenon, forced buying and selling.
c)There are unified management measures and means for commodity employees.
d)There are many kinds of tourist commodities with local characteristics.
7 Operation and Management
a)The management system is sound and the operation mechanism is effective.
b)The management system of tourism quality, tourism safety, tourism statistics and so on. Sound and effective, with effective implementation measures, regular supervision and inspection, complete written records and summaries.
c)Management staffing is reasonable, senior managers should have a college degree or above.
d)It has unique product image, good quality image, distinctive visual image and civilized staff image, establishes its own brand identity and uses it comprehensively and appropriately.
e)There is a formally approved tourism master plan, and the development and construction projects are in line with the planning requirements.
f)Training institutions and systems are clear, personnel and funds are implemented, and business training is comprehensive and effective. The passing rate of training for the incumbents reaches 100%.
g)Complaints system is sound, personnel and equipment are implemented, complaints are handled in a timely and proper manner, and files are complete.
h)Equipped for specific groups of people (elderly, children, disabled, etc.). Equipped with travel tools and supplies, and provide special services.
8Resources and Environmental Protection
a)Air quality meets the first class standard of GB3095-1996.
b)Noise quality meets the first class standard of GB3096-1993.
c)The environmental quality of surface water meets the requirements of GB3838.
d)Sewage discharge meets the requirements of GB8978.
e)The means of protection of natural landscape and cultural relics are scientifically advanced, which can effectively prevent natural and man-made damages and maintain the authenticity and integrity of natural landscape and cultural relics.
6)Scientific management of visitor capacity.
g)Reasonable architectural layout, the number, height, color and shape of architectural objects are coordinated with the landscape. The main building of the population has a style and is coordinated with the landscape environment. Surrounding buildings are in harmony with the landscape style, or have a certain buffer zone or isolation zone.
h)Good environmental atmosphere. High green coverage, appropriate plant and landscape configuration, landscape and environmental beautification measures are varied and effective.
i)All facilities and equipments in the zone are in line with the national environmental protection requirements, and will not cause environmental pollution and other public hazards, and will not damage the tourism resources and sightseeing atmosphere.
9 Attractiveness of Tourism Resources
a) The sightseeing and entertainment value is high.
b)It also has high historical, cultural and scientific values, or one of them has national significance.
c)There are many valuable species, or the landscape is very peculiar, or there is a national resource entity.
d)The resource entity is large in volume, or has a large variety of resources, or has a superior density.
e)The resource entity is intact and maintains its original form and structure.
10 Market Attractiveness
a)Nationally recognized.
b)Highly recognizable.
c)Strong market radiation.
d)Formation of characteristic themes with certain originality.
The year received more than 500,000 domestic and foreign tourists, including more than 30,000 overseas tourists.
12 High satisfaction rate in the sample survey of tourists.
2.4a scenic spot rating standard rules and regulations of how many people received a year
According to the "Tourist Attractions Quality Rating Management Measures" (National Tourism Administration Decree No. 23) and the "Tourist Attractions Quality Rating Classification and Evaluation" national standards (GB/T17775-2003) of the relevant provisions of the development of these rules. These rules are divided into three parts:
Service quality and environmental quality scoring rules
1. These rules***1000 points, divided into 8 major items. The scores for each major item are: 130 points for tourism and transportation; 235 points for tourism; 80 points for travel safety; 140 points for health; 20 points for postal and telecommunication services; 50 points for shopping; 200 points for comprehensive management; and 145 points for resources and environmental protection.
2.5A-level scenic spots require 950 points, 4A-level scenic spots 850 points, 3A-level scenic spots 750 points, 2A-level scenic spots 600 points, and 1A-level scenic spots 500 points.
II. Landscape quality scoring rules
1. These rules are divided into t
4.5A-level scenic spots need to score 90 points, 4A-level scenic spots need to score 80 points, 3A-level scenic spots need to score 70 points, 2A-level scenic spots need to score 60 points, and 1A-level scenic spots need to score 50 points.
Rule 3:Visitor grading rules view.
1.Tourist attractions quality grade to the tourists score based on the tourists' point of view of the comprehensive satisfaction of the tourist attractions. 2.Tourist survey of the comprehensive satisfaction mainly refers to the "Tourism Resource Classification, Survey and Evaluation" score.
3. "Tourist Attractions Visitor Opinion Questionnaire" by the scenic area staff accompanied by on-site assessment inspectors directly to the tourists issued, recycled, counted.
4. In the process of quality rating, "Tourist Attractions Visitor Opinion Questionnaire" should be divided into the scale of the distribution of tourist attractions, the scope and declaration of the level, generally 30-50 copies, the use of immediate issuance, immediate recovery and the final summary of the statistical method. The recovery rate should not be less than 80%.
5. "Tourist Attractions Visitor Opinion Questionnaire" should be randomly assigned. In principle, the distribution object should not be less than three tourist groups, and pay attention to the balance of tourists' gender, age, occupation and consumption level.
6. Tourist scoring method of comprehensive satisfaction:
(1) 100 points of the total score of comprehensive satisfaction of tourists.
(2) scoring standards:
The overall impression score of 20 points. Among them, 20 points for satisfaction, 15 points for satisfaction, 10 points for general, 0 points for dissatisfaction.
The other 16 items are each worth 5 points, ***80 points. Of all items, 5 points for satisfaction, 3 points for satisfaction, 2 points for general and 0 points for dissatisfaction.
(3) scoring method: first calculate the arithmetic mean of all items "Tourist Attractions Visitor Opinion Questionnaire", and then add the arithmetic mean of these 17 items as a comprehensive score of this evaluation of the opinions of tourists. If a single item is not filled in all questionnaires, the average value of other items (except the overall impression item) is counted into the total score.
7. The minimum requirements for the comprehensive score of tourists tourist attractions quality rating opinions are as follows
5A tourist attractions: 90 points
4A tourist attraction rating: 80 points
A tourist attractions: 70 points
Second level tourist attractions: 60 points
A tourist attractions: 50 points
3.4 A scenic spot rating standard restaurant icon
It is a four-star hotel, medium and high grade.
4.4a scenic spot rating criteria need WiFi
Take Xiaomi router as an example: Xiaomi router 4, 4C, 3G, 3A in the performance and price difference is very big. Here is a comparison of the basic attribute parameters, hardware parameters, price, and reviews.
1. Differences in basic attribute parameters
Millet router 3A
Launched: 2017Wireless rate: 2.4G:300Mbps, 5G:867MbpsOperating band: 2.4GHz, 5GHz without wired standard
Millet router 3G
Launched: 2017 Wireless rate: 2.4G:300Mbps, 5G:867Mbps Operating band: 2.4GHz, 5GHz Wired standard: IEEE802.3/3u
Xiaomi Router 4C
Launched: 2018Wireless rate: 300MbpsOperating band: 2.4GHz Wired standard: IEEE802.3/3/ 3u
Xiaomi Router 4
Launch date: 2018Wireless rate: 1167MbpsOperating band: 2.4GHz, 5GHz, 2.4GHz channel, 5GHz channel, Wired standard: IEEE802.3, IEEE802.3U, IEEE802.3ab.
5.4a scenic spot evaluation Standard National Tourism Administration
National 4A level tourist attractions specific evaluation standards:
(1) National 4A level tourist attractions scoring:
Rule 1:Service quality and environmental quality. ***1000 points, divided into 8 major items, each major score is: 130 points of tourist transportation, sightseeing 235 points, 80 points of tourist safety, 140 points of health, 20 points of post and telecommunications, 50 points of tourist shopping, 200 points of comprehensive management, 145 points of resource environmental protection. 4A tourist attraction grade needs to reach 850 points.
Rule 2:Landscape quality. It is divided into two evaluation items, namely, the value of resource elements and the market value of landscape, with nine evaluation factors and a total score of 100 points, of which 65 points are for resource attraction and 35 points are for market attraction. 4A tourist attraction grade needs to reach 80 points.
Rule 3: Tourist views. The total satisfaction of tourists is 100 points, and 4A grade tourist attractions need to reach 80 points.
(2) Scope of Tourist Attractions:
Tourist attractions are spaces or areas where tourism and related activities are the main function or one of the main functions. Tourist attractions include scenic spots, red tourism areas, cultural relics museums, temples, tourist resorts, nature reserves, scenic spots, theme parks, tourist resorts, forest parks, geoparks, wetland parks, recreational areas, etc.
The high-speed rail station has two levels. The high-speed railway stations are Jinan West Station and Jinan East Station. Jinan West Station, located in Huaiyin District, is an old passenger station with one underground floor and two aboveground floors. It currently has a lot of high-speed trains, high-speed trains, and passenger traffic. It is also a must-visit place from north to south. Jinan East Railway Station is located in Licheng District, a newly built passenger station. There are not many trains scheduled for high-speed trains.
6.4a scenic spot evaluation standard passenger flow
National 4A level tourist attractions, detailed evaluation rules:
Rule 1:Service quality and environmental quality. ***1000 points, divided into 8 major items, each major score is: 130 points of tourist transportation, sightseeing 235 points, 80 points of tourism safety, health 140 points, 20 points of post and telecommunications, 50 points of tourist shopping, 200 points of comprehensive management, resource environmental protection 145 points. 4A tourist attraction grade need to reach 850 points.
Rule 2:Landscape quality. It is divided into two evaluation items, namely, the value of resource elements and the market value of landscape, with nine evaluation factors and a total score of 100 points, of which 65 points are for resource attraction and 35 points are for market attraction. 4A tourist attraction grade needs to reach 80 points.
Rule 3: Tourist views. The total satisfaction of tourists is 100 points, and 4A grade tourist attractions need to reach 80 points.
7.4a scenic spot rating standard visitor service center
5A is a set of standardized quality rating system, is currently China's tourist attractions (points) of the highest rating standard. Compared with the standard 4A scenic spot, it pays more attention to humanization and detailing, better reflecting the overall psychological needs of tourists to the scenic spot, highlighting the visitor-centered and people-oriented. It has the following requirements:
Transportation: sea, land and air need to be directly accessible.
In the new standard, traffic is listed as the first element. 5A-level tourist areas have quite high traffic requirements: perfect transportation facilities and easy access. There is a first-class highway or a high-grade waterway or a direct route; or there are vehicles for tourist routes. According to the Tourist Attractions Visitor Opinion Questionnaire, 5A tourist areas need to score 900-950 out of 1,000 points. The proximity of a direct airport is directly related to the transportation score: only within 30 kilometers to get 10 points.
Guidance: education requirement is college or above.
The tour guides or leaders of 5A-level tourist areas should have college education or above, of which no less than 30% have bachelor's degree or above. Requirements for documents, number and language to meet the needs of tourists. Putonghua up to the standard rate of 100%. The words of the tour guide (narration) are scientific, accurate and literate. Guided tour service is targeted and emphasizes individuality. Requirements for the cultural level of tour guides or tour guides are much higher than the current cultural level of secondary school tour guides in China's threshold.
Sanitary facilities: beautiful and cultural.
The new standard for public **** toilet in tourist areas made special provisions, from aesthetics, health, culture and other aspects of the toilet in line with the 5A standard has been developed in detail. 5A level tourist areas of public toilets, the requirements of the logo eye-catching and beautiful, landscape architecture. The room is clean and has a cultural flavor. Dustbins should not only be reasonably laid out, obvious signs, but also beautiful and unique modeling, coordinated with the environment, categorized settings.
Hospitality: 50,000 overseas visitors per year.
The new standard requires 5A-level tourist areas to receive more than 600,000 domestic and foreign tourists annually, including more than 50,000 overseas tourists. At the same time, the satisfaction rate of tourists sampling is high.
8.4a scenic area rating standard visitor service center area
If the scenic area is to reach the 4A level scenic area standard, the service quality, environmental quality scoring rules (1,000 points), the quality of the landscape rules (100 points), and the tourists' scoring opinion scoring rules (100 points) should be no less than 850 points, 85 points and 80 points respectively. And the scoring requirements for 3A scenic spots are only 750, 75 and 70 points.
According to the relevant requirements, the creation of the national 5A-level tourist attractions mainly centered on the quality of service, environmental quality, landscape quality in three aspects. The first content is divided into 8 movements, 44 sub-items, with a total score of 1000 points, and the second content is divided into 2 movements, 9 sub-items, with a total score of 100 points
Tourist attraction is a space or area where tourism and related activities are the main function or one of the main functions. Tourist attractions in this standard refers to an independent administrative area with the functions of sightseeing and excursion, leisure and vacation, recreation and fitness, and with corresponding tourist service facilities and corresponding tourist services. The management area should have a unified management organization and a clear geographical scope. Including scenic spots, museums, temples, tourist resorts, nature reserves, theme parks, forest parks, geoparks, amusement parks, zoos, botanical gardens, as well as industrial, agricultural, economic and trade, science and education, military, sports, culture and art, and other types of tourist attractions.
9.4a scenic spot assessment standard is what
4A scenic area application conditions are as follows:
Tourism safety
a) earnestly carry out the public security, transportation, labor, quality supervision, tourism and other relevant departments to formulate and promulgate safety regulations. Establish a perfect security system and fully implement all the work.
b)The equipment for firefighting, security and rescue is complete, intact and effective, and the equipment for transportation, electromechanics, sightseeing and entertainment is intact and operating normally, with no hidden safety hazards. It meets the safety and service standards stipulated in GB/T16767. Dangerous areas are clearly marked, protective facilities are complete and effective, and there are special guards during peak hours.
c) Establish an emergency rescue mechanism, set up a medical office, equipped with medical personnel. Emergency plan, emergency response capability, accident handling timely and properly, accurate and complete file records.
Tourism communication
a)Good accessibility. Transportation facilities are perfect, easy access. Or there is a first-class highway or high-grade waterways or direct routes; or vehicles with tourist routes.
b)There is a special parking lot or ship dock coordinated with the landscape environment. And the management is perfect, the layout is reasonable, and the capacity can meet the requirements of tourist reception. The site is flat and solid or the water is clear. Standardized and eye-catching.
c)The tour (visit) routes or waterways in the area are reasonably smooth in layout and have a large viewing area. Road surface has characteristics, or waterway water quality is good.
d) Use of low emission vehicles or encouragement of clean energy vehicles in the area.
Service system
a)The visitor center is reasonably located, of appropriate size, well-equipped and functional. Counselors are well-equipped, skillful and enthusiastic.
b)A variety of guide signs (including guide panorama, guide map, signage, landscape introduction boards, etc.). With distinctive modeling, and coordinated with the landscape environment. Signboards and scenery introduction boards are set up reasonably.
c)Public **** information materials (such as research works, popular science books, comprehensive picture albums, audio-visual products, guide maps and tour guide materials, etc.). Distinctive features, complete varieties, rich in content, well-produced, and timely updated.
d) tour guides (interpreters) licensed, the number and language to meet the needs of tourists. Putonghua up to the standard rate of 100%. Tour guides (interpreters) should have a high school education, of which no less than 40% of college education.
e)The text of the tour guide (explanation) is scientific, accurate and vivid. Tour guide service quality in line with GB/T15971-1995 in 4.5.3 and Chapter 5 requirements.
f)The graphic symbols of public **** information are reasonably set up, beautifully designed, distinctive and artistic, and in line with the provisions of GB/T10001.1.
g)Visitors' public **** resting facilities are reasonably laid out, sufficient in number, and beautifully designed, distinctive and artistic.
Attractions health
a)The environment is neat and clean, no sewage, dirt, no haphazard construction, heaps, disorganization, buildings and all kinds of facilities and equipment, no peeling, dirt, fresh air, no odor.
b)All kinds of places meet the requirements of GB9664, catering places meet the requirements of GB16153, and swimming places meet the requirements of GB9667.
c)The layout of public toilets is reasonable, the number can meet the needs, the signs are eye-catching and beautiful, and the architectural shape is coordinated with the landscape environment. All toilets are equipped with water flushing, flushing and ventilation equipment, and remain intact or the use of non-flushing ecological toilets. Toilets are well managed, sanitary ware is clean, free of dirt and clogging. Rooms are clean.
d)Trash garbage cans are reasonably laid out, clearly marked, and the number meets the requirements
b)Reasonable layout of communication facilities. There are public telephones at entrances and exits and places where tourists gather, with international and domestic direct dialing.
c)The public telephone booths are in harmony with the environment, and the signs are beautiful and eye-catching.
d)Convenient communication, smooth lines, friendly service and reasonable charges.
e)Able to receive cell phone signals.
Tourist shopping
a)The layout of the shopping place is reasonable, and the architectural shape, color, and material are characteristic and coordinated with the environment.
b)Shopping places centralized management, clean environment, good order, no chasing phenomenon, forced buying and selling.
c)There are unified management measures and means for commodity employees.
d)There are many kinds of tourist commodities with local characteristics.
Operation and management
a)The management system is sound and the operation mechanism is effective.
b)The management system of tourism quality, tourism safety and tourism statistics. Sound and effective, with effective implementation measures, regular supervision and inspection, complete written records and summaries.
c)Management staffing is reasonable, senior managers should have a college degree or above.
d)Have a unique product image, good quality image, distinctive visual image and civilized staff image, establish their own brand identity, and comprehensive and appropriate use.
e)There is a formally approved tourism master plan, and the development and construction projects are in line with the planning requirements.
f)Training institutions and systems are clear, personnel and funds are implemented, and business training is comprehensive and effective. The passing rate of training for the incumbents reaches 100%.
g)Complaints system is sound, personnel and equipment are implemented, complaints are handled in a timely and proper manner, and files are complete.
h)Equipped for specific groups of people (elderly, children, disabled, etc.). Equipped with travel tools and supplies, and special services.
Resources and Environment
Resources and Environmental Protection
a) Air quality meets the first class standard of GB3095-1996.
b)Noise quality meets the first class standard of GB3096-1993.
c)The environmental quality of surface water meets the requirements of GB3838.
d)Sewage discharge meets the requirements of GB8978.
e)The means of protection of natural landscape and cultural relics are scientifically advanced, which can effectively prevent natural and man-made damages and maintain the authenticity and integrity of natural landscape and cultural relics.
6)Scientific management of visitor capacity.
g)The building layout is reasonable, and the number, height, color and shape of building objects are coordinated with the landscape. The main entrance and exit buildings have style and are coordinated with the landscape environment. The surrounding buildings are coordinated with the landscape style, or have a certain buffer zone or isolation zone.
h)Good environmental atmosphere. High green coverage, appropriate plant and landscape configuration, landscape and environmental beautification measures are varied and effective.
i)All facilities and equipments in the area are in line with the national environmental protection requirements, will not cause environmental pollution and other public hazards, and will not damage the tourism resources and sightseeing atmosphere.