2. Check in (that is, change boarding pass). Look at the counter where your flight is handled. The airport has a display screen that tells you which flight is at which counter. Find the corresponding counter and give your ticket and ID card to the airport check-in staff. If you have big luggage, please check it here. Baggage under 20 kg in economy class is free. Be careful not to carry contraband in the checked baggage. After the check-in, the check-in staff will return the ticket, boarding pass, luggage ticket and ID card to you.
3. Pass the security check. There is a security counter at the entrance of the security checkpoint. You have to give the passenger's ticket, boarding pass and ID card to the security inspector. If there is no problem, the security inspector will stamp the boarding pass. Then go through the security gate, your belongings pass through the X-ray security machine next to the security gate, and you go through the security gate yourself. If there is no problem in the security check, enter the terminal.
4. Waiting. After passing the security check, look at the boarding gate where your flight will board on the boarding pass, and find the waiting hall corresponding to the boarding gate. The boarding gate is waiting in the waiting hall. The location of each terminal will be displayed on the airport display screen. If you are not clear, you can ask the airport service staff. If you find the terminal, rest there and wait for the notice to board the plane. If you smoke, you can smoke in the smoking room. Remember to listen to the radio
Step 5 board the plane. After hearing the boarding announcement, a service person will tear up the boarding pass at the boarding gate. You can go to the boarding gate and give it to the service staff. The service staff will tear off a small piece from the boarding pass and return the rest to you. You can follow others on the plane with your boarding pass.
6. Find the position on the plane. Your boarding pass indicates your location, such as 5D, 1 1C, etc. Which row does the number stand for? The seats in each row are according to A, B, C, D, E and F.. Yes, the seat number on the plane is marked on the bulkhead where the luggage is put (above the seat). Find your seat, fasten your seat belt and turn off your cell phone before taking off.
7. Food. During the flight, airlines will give out free drinks. On long routes, if it is time for meals, there will be free meals (just a box lunch, which is not delicious, and the amount is small), and snacks will be distributed on short routes.
8. Arrive. After the plane arrives at the destination, if you have checked baggage, remember to pick it up. There will be a baggage claim area on the way to the exit.
Matters needing attention in flight
Check in
The general order is this:
(1) Take the ticket and ID card (health declaration form during SARS) to the designated counter (generally, you can see a big screen with the check-in counter number corresponding to each flight as soon as you enter the waiting room) and hand it over to the agent. She (he) will help you change your boarding pass and ask if you have any luggage to check. Remember to get at least three things back: ID card, air ticket and boarding pass.
(2) Buy insurance (20 yuan, not compulsory, depending on personal needs).
(3) Security check: Three things need to be provided here: ID card, air ticket and boarding pass.
(4) Wait for boarding at the designated boarding gate and pay attention to the broadcast notice. The boarding pass indicates the boarding gate number.
Precautions:
(1) Be sure to go through the formalities half an hour before the plane takes off. Therefore, it is best to arrive at the airport in advance according to the situation, especially when there are many people during the Golden Week and Spring Festival. Some airports are very strict. If it is time, they won't do it, such as Beijing airport.
(2) Friends who prefer window seats can ask the handlers to arrange window seats for you when changing their boarding passes. Usually no problem, unless you are late, the seat is arranged for others.
(3) When checking baggage, some airports will charge an insurance premium of about 10 yuan, such as Fuzhou Airport; If your suitcase is unlocked, some airports will force you to spend 5 yuan to buy a small lock, such as Guangzhou airport.
(4) When carrying a fruit knife, it is best to check it in the luggage, otherwise 90% may be confiscated. In addition, small animals can't be brought on the plane, and they can only be checked with quarantine certificates, which is very troublesome. Potted plants and flowers are ok.
(5) The check-in voucher is generally posted on the air ticket. When the baggage arrives and is taken out, the staff will check whether the check-in voucher matches the label on the baggage. Be careful not to take someone else's and lose yours.
(six) flight delays or cancellations
Generally, as long as the plane is late, the airport will provide free drinks or meals during meal time (it seems that it is easier to take care of them at night than at noon). If the plane at night tells you that you can't fly that day, it depends. Because of aircraft maintenance, flight deployment, etc. The airport will provide accommodation. Due to weather, emergencies, air traffic control and other reasons, you can only refund or change your ticket. In this case, the airport doesn't care about accommodation.
(7) The flight is oversold.
That is, a flight sells more tickets than there are seats on the plane. In order to protect their own profits, almost every airline has a certain proportion of oversold phenomenon to ensure the utilization rate of flight seats. Foreign airlines generally control the ratio of oversold tickets to sold tickets at around 3%, while China stipulates that oversold tickets cannot exceed 5%.
Everyone is going to ask, isn't someone unable to board the plane? That's right. In this case, the general practice of the airport is to find volunteers among the passengers to take other flights. If there are not enough volunteers, we will refuse to board the plane. Airlines will issue compensation certificates and supporting travel preferential plans to passengers who voluntarily change their flights; Passengers who are refused boarding will receive cash compensation. Of course, in addition to cash compensation, they can also ask for proof of compensation for round-trip air tickets and corresponding preferential travel plans.
Once rejected, passengers have the right to claim compensation from the airline. Specific compensation matters will be handled immediately at the check-in counter, and an agreement will be signed to waive the right to pursue responsibility from the airline in the future.
In order to avoid being taken down at the airport and delaying the trip, there are several points to pay attention to:
(1) The tighter the route, the easier it is to oversell.
(2) Arrive at the airport as early as possible, and latecomers may be taken down to prevent overselling.
(3) The more discount tickets, the easier it is to win the prize. Therefore, comrades who have already bought preferential tickets should go through the formalities early.
(8) miscellaneous items
(1) From the point of view of aircraft comfort, the wide body of Boeing 747 is the best, large and smooth. A slightly smaller model feels better about Airbus.
(2) Aircraft seats are arranged in rows according to A, B, C and D ... Boeing's logo is on the luggage rack, and Airbus's logo is on the small lamp above the seat. If you can't find it, you can ask the stewardess for help. Narrow-body aircraft generally have 6 seats in each row, and A and F are windows.
(3) The small countertops of some models are not on the back of the chair, but hidden in the armrests next to the seats, which can be lifted and taken out.
(4) Snacks and drinks are provided on the plane, and dinner is also provided during meal time, with two boxes, one for China and one for Ocean (rice+bread). Those who are not full can have another drink. You can drink less water. Although there is a toilet on the plane, you should stop using it every time you encounter airflow. Besides, would you like to wait in line when there are many people?
(5) Don't forget to turn off your cell phone before taking off (nonsense), hehe, the stewardess will tell you.
(6) When taking off or landing, if your ears are uncomfortable, you can open your mouth; Chewing gum can also help, just don't choke.
(7) On the whole, domestic airlines have better on-board services (Hainan Airlines and Xiamen Airlines). Every flight of HNA is basically equipped with foreign stewardesses.
When you enter the cabin, you can give your seat card to the flight attendant and ask him to show you or guide you to your seat. When you arrive at your seat, you can put your carry-on luggage in the luggage compartment at the top of the seat. You can give your coat or rain gear to the stewardess for safekeeping. You can ask the stewardess for help if you need anything on the plane. You're welcome. The plane shook badly before and after taking off and landing. Please fasten your seat belt and don't smoke.
As the plane rises, the ears will be uncomfortable because of the high altitude pressure. Chewing a piece of gum or eating something to make your mouth move can alleviate uncomfortable feelings. If there is a baby around, you can feed at this time. Shortly after take-off, the captain will give a welcome speech on the radio, and then the waiter will report the scheduled arrival time and precautions. Generally broadcast in two or three languages, such as the national language and English of airlines.
The seats on the plane are very comfortable. There is a round button below. When you want to lie on your back, press it hard and the backrest will automatically fall backwards. But when the plane takes off and lands, the backrest must be straightened and restored to its original state.
There is a small table board behind the front seat, which can be taken out for use when eating and writing letters, and put away after use, which is very convenient. There are generally two or three big bags below, including flight schedules, road maps, postcards, paper slippers, and plastic bags for vomiting. There are pillows and blankets on the overhead shelf for passengers to use. If it is not enough, you can ask the flight attendant for it. There are air conditioning holes and light buttons on the shelf or in the middle of the window, which can be started by yourself when necessary. Due to different aircraft models, the equipment will be different, and the functions generally provided are similar. Anyway, asking questions is enough.
In a safe situation, passengers sitting in the emergency exit of the plane should be absolutely careful not to lift the handrail out of curiosity, or the plane will land or crash.
Passengers can't joke about "this is a bomb", otherwise they will be detained and bear the huge expenses incurred.
After sitting down, the program on the plane began.
1. Read and write: The jet airliner has a high flying height and a stable fuselage. Except for sunrise, sunset and clouds, they can't see the scenery of the earth, and the chances of reading books, newspapers and writing letters are relatively increased. Usually there will be newspapers and magazines on the plane, and you can also carry 2 or 3 books and periodicals you like with you.
2. Entertainment: Most Big Macs have movies and audio equipment.
3. Catering: In order to avoid vicious competition, international aviation conventions have strict restrictions on airlines, and on-board catering has become the highlight of airline hospitality, with exquisite tableware and dishes. When eating, pull out the small table behind the front seat and let the waiter set the table. Passengers with special food requirements, such as vegetarian Buddhists and Muslims who don't eat pork, please check in at the reservation department or the airport counter in advance, and the airline will prepare it for you. In order to adapt to international travelers, western food is always used on the plane. Tea, coffee, cola, soda and other drinks are also provided during meals, which can be obtained from the flight attendants at any time. First class passengers can drink alcohol for free, while economy class passengers have to pay. The dollar is the common currency.
4. Smoking: After the "No Smoking" signal disappears, passengers in the smoking area can smoke at will; But only cigarettes, cut tobacco and cigars are absolutely forbidden, because the air conditioning speed in the cabin is not enough to effectively eliminate them. Matches and lighters are best put in your pocket, not in your luggage. It's safer this way Cigarettes are also sold on the plane. You can buy it for your own use or give it away at a low price, but don't buy more to avoid being confiscated by the customs.
5. Drinking: According to the regulations of the International Air Transport Association, alcohol is not provided in economy class, but some airlines provide alcohol in economy class. As long as the name of the wine is specified, the waiter will serve it. The whole bottle of wine is also sold on the plane, and the price is similar to that of duty-free shops, and it is also very cheap. Passengers can use the bar on the plane, but be careful not to get drunk to avoid making a fool of yourself.
6. Sleep: When sleeping, you can put your seat down, put on slippers, put your pillow away, cover it with a blanket, and it is best to wear a seat belt to prevent the unstable airflow from waking passengers. Please fasten your seat belt, it will disturb people's dreams.
7. Go to the toilet: Depending on the model, some toilets are in the front and some are in the back. There are differences between men and women. Look at the sign outside Chumen before you go in to avoid trespassing. The "occupied" sign on the door means "in use". Stop knocking at the door. "Vacant" means that no one can use it. Be sure to lock the "occupied" signal when you go in and tell others that you are already using it. "Flash" means washing with water. Smoking is absolutely forbidden in the bathroom.
8. During the voyage, the flight attendants will issue entry registration forms or customs declarations, which should be filled in early. All the items that need to be filled in are on the passport, but they must be filled in English. If it is not filled in, you can ask the accompanying tour guide or flight attendant to fill it in.
If the flight direction is the same as the rotation direction of the earth, the night in the east will be shorter and the night in the west will be longer. This kind of jet lag is common in air travel. From the time you board the plane, you will begin to study. If you are airsick, you can ask the waiter for a sedative, or open the air conditioning hole to blow cold air. No way, you can also take out the vomit bag to prepare. When the oxygen density in the cabin is out of balance, breathing difficulties, headache, cough, heart discomfort and other phenomena occur, as long as the oxygen mask on the head is pulled down, it will soon return to normal. How to use it? When the plane just takes off, pay attention to the flight attendants' demonstration of life-saving equipment in the plane.
After a long flight, you might as well chat with strangers next door and exchange their experiences, which can not only relieve loneliness, but also make more friends and enjoy the pleasure of "being at home in the world"
Tip: Precautions before boarding.
Don't eat foods that contain too much cellulose and are easy to ferment and produce gas before boarding the plane to avoid bloating and loss of appetite on the plane.
Do not eat too much. Eating a lot of greasy or high-protein food is not easy to digest, which will lead to bloating, diarrhea and airsickness.
Don't get on the plane hungry. Due to the change of air temperature and pressure during flight, the human body needs to consume more heat.
Eating high-calorie food, the stomach is empty, and it is easy to feel sick, so eat digestible and nutritious food before boarding the plane.
In principle, one and a half hours before boarding, you can choose to eat some bread, snacks, milk, lean meat and fruit according to your personal preferences, as long as you are full.