As a complex operating organization, the hotel has several key positions to ensure smooth operation and excellent service. The following are the common management positions and department heads in hotels: top management: the director and deputy director are responsible for the overall strategic decision, while the general manager and deputy general manager assist them in managing daily operations. F&B Department: The manager of F&B Department and his team include assistant managers, supervisors and foreman, who are responsible for the organization and quality control of F&B services. Housekeeping department: Housekeeping department manager also has assistant managers and supervisors to ensure the cleanliness and facilities maintenance of rooms, and the foreman is directly responsible for room service. Engineering Department: The engineering manager and his deputy are responsible for the maintenance and repair of hotel facilities to ensure the normal operation of the equipment. Lobby and front desk: the lobby manager (assistant manager) is responsible for reception and customer relations, while the front office manager manages front desk services and reservations. Administration: Manager general manager office is responsible for administrative affairs, such as personnel, finance and administrative support. Marketing: The marketing manager and his team are responsible for marketing and customer relationship management. Security: the manager and deputy manager of the security department ensure the safety of the hotel, and the supervisor and foreman perform daily security work. Logistics and cleaning: the managers of logistics department and cleaning department are responsible for material management and environmental sanitation maintenance, and their deputies and supervisors are equally essential.

these positions work together to build a solid framework for hotel operation and provide guests with a comfortable and efficient experience.