In our ordinary daily life, we have more and more opportunities to use speeches, which are prepared in advance by the participants in order to express their opinions, opinions or report on ideological work at meetings or important activities. I believe many people will find it difficult to write the speech. The following is the speech of the new general manager of the hotel, which I have compiled. Welcome to share. Speech by the newly appointed general manager of the hotel 1
Dear leading colleagues:
Thanks to the trust of the company leaders and the love of comrades, I have the honor to serve as the deputy general manager, which is not only an honor, but also a responsibility and mission, the speech of the general manager of the hotel. I will live up to my mission and trust, repay the company with solid work and first-class performance, repay the leaders, and strive to do the following:
First, treat the company with the attitude of gratitude. Always put the company's interests in the first place, resolutely obey the leadership arrangement, always stress the overall situation, unity and law, conscientiously complete all the tasks assigned by superiors, repay the company's cultivation and trust with first-class work attitude, first-class work quality and first-class work efficiency. Second, treat the work in a state of advancing despite difficulties. Resolutely do three things: treat work as a career, treat work as a pleasure, treat work as your own business, take the initiative to work, and adhere to a high starting point; Take the initiative to work and adhere to high standards; Take the initiative to grab the job and insist on high requirements; Not only competent for their jobs, but also to win. The third is to treat yourself with a contented attitude. Constantly strengthen learning, constantly improve their own work control and drive charisma, and truly do things in a down-to-earth manner, be an upright person, and perform their duties in an honest manner.
First of all, I am very grateful to the Chairman and all my colleagues for their trust in me. Today's appointment has made me feel that the burden on my shoulders is much heavier. However, with the strong backing of all my colleagues, I feel full of strength. I believe that as long as we all unite as one, work closely together, study deeply around the development goals and plans of the enterprise, strive to build a corporate culture, and constantly seek newer and better working methods, the overall quality of the hotel will be stable and orderly.
I'd like to emphasize the focus of the next step:
First, team building. First, I should start from myself, strictly demand myself and do every detail work well, and then strictly demand subordinate managers, especially middle and senior managers, to pay attention to discipline and efficiency, further standardize the department, improve team execution with "digital" management, and build a first-class team with excellent style and strict discipline.
second, resources * * * can be enjoyed and interactive * * * can win. The corporate culture accumulated by the two stores in recent years should be integrated and standardized to ensure resources * * * *. For example, the safety inspection conducted by Grassland Xingfa every Thursday can be implemented as in Shengshi Kaiyuan, and the patrol led by the general manager of Shengshi Kaiyuan every day can be well followed. There is also an internal magazine jointly organized by the two stores, which is also a bridge and link for the exchange of culture and information between the two stores. Continuously carry out skill competitions and interactive learning and cultural and sports activities between the two stores, and deliver the speech of the general manager of the hotel. Learn from each other and learn from each other. Through the competition, the sense of collective honor is used to increase the cohesion of the staff team and improve the awareness of cooperation and cooperation.
third, management innovation, continue to be based on the five permanent management, so that all items have homes and owners, tools have a service life, each work has standards, responsible persons and a reward and punishment system. Citing digital management, for example, refining the annual business indicators and expense indicators to months, and then to departments, and using numbers to enter the network management norms to prevent uncontrollable factors brought about by general management and slogan management. For example, the daily customer return visits in the front office are standardized by numbers, and the return visit records are handed in at the next morning meeting, which can effectively get rid of randomness in the work.
fourth, improve the incentive mechanism to stimulate the potential of employees. Carry out the performance appraisal system in depth to improve the enthusiasm and enthusiasm of managers. On the other hand, it is the motivation of grass-roots employees. All departments should make full use of the monthly assessment list of employees, score fairly and justly, and share all cases of award and deduction items online at the regular meeting before class to improve the transparency of scoring. In addition, increase the best suggestion award and the style participation award.
Fifth, improve the general manager's mailbox system, absorb valuable opinions, seriously deal with employees' suggestions, and reward good opinions and suggestions. To create a harmonious and warm working atmosphere for employees, in daily management, managers are required to really train less and teach more, respect employees' personality, and infect employees with true feelings, instead of just managing people by system. Trade unions are required to earnestly perform their duties, care and pay attention to employees' lives, actively solve the difficulties in employees' work and life, carefully supervise and implement the weekly menu system for employees' meals, and implement the holiday welfare distribution, so that employees can truly feel the warmth of home.
finally, let's sincerely join hands, have heart-to-heart talks, be warm and affectionate, focus on the overall situation everywhere, keep learning and pursue Excellence, and create a fine life, so as to create a prosperous and brilliant tomorrow! Thank you! Speech by the new hotel general manager 2
Dear leaders and colleagues:
Hello everyone!
A year has passed in a blink of an eye. Looking back on the past year of our hotel, we have gone down, experienced a lot and gained a lot under the wise guidance of our leaders and the hard work of our colleagues. Although the performance is not particularly good, compared with our peers, our performance is outstanding, and the result of our joint efforts is also special. Thank you for your contribution.
We experienced an epidemic in the past year, but we didn't stop doing things or upgrading at the closing stage. Instead, we tried our best to find a way to open our business. We also complied with the regulations and did a good job in prevention and control, whether it was disinfection or an inspection by relevant departments, in order to prevent the epidemic from happening in our hotel and to open our business normally. Especially in the first half of the year, it can be said that we have experienced a lot. Some colleagues left and new colleagues came. Hotels are struggling to overcome difficulties here. Thanks to the efforts of colleagues who have always stayed, we have worked together to find ways to make our services do well, which has been affirmed by customers, and at the same time, we have given great praise to our health and safety, which is all achieved through the joint efforts of colleagues. Even if it's not time for work, colleagues are actively studying and making progress, especially catering colleagues. When we don't have guests, we are actively transforming to do a good job of take-out, which can be said that our hotel can better tide over the difficulties.
The work is carried out with the concerted efforts of everyone. During this period, many outstanding colleagues emerged. They used their wisdom and ability to lead everyone to overcome difficulties, seize opportunities, provide good services and improve their performance. Especially, although our performance this year did not meet expectations, compared with last year, the gap was not as big as expected. What surprised us was that colleagues overcame many difficulties, whether in activities or services. We all saw it in our eyes, but also understood that everyone had worked very hard in the past year. On behalf of the hotel, I would like to thank you again for your contribution.
after a year's hard work, our hotel's operation and service, as well as our industry position, have made great progress compared with before, which we have done together. Of course, we have made achievements, but we can't be proud at the same time. There are still many excellent hotels worth learning, and there are still many aspects that we need to improve and do better. I also believe that we will do even better in the coming year. thank you