A, to protect labor safety , improve the platform order assignment mechanism, optimize distribution routes, reasonably determine the order saturation, reduce labor intensity. Strengthen the traffic safety education and training, guidance and supervision of takeaway delivery workers to strictly comply with traffic regulations.

The second aspect of maintaining food safety, the implementation of the main responsibility of the platform enterprise food distribution link safety, the development of takeaway food delivery service management norms, strengthen the food safety knowledge training, to ensure that the food distribution process is not contaminated.

Three, improve social security , urge the platform and third-party cooperation units to establish labor relations for the takeaway delivery workers to participate in social insurance, support other takeaway delivery workers to participate in social insurance, in accordance with national regulations to participate in the platform of flexible employment personnel occupational injury protection pilot. It is encouraged to explore the provision of diversified commercial insurance protection programs to improve the level of multi-level protection.

Four, optimize the practice environment, encourage and support the development of new business, promote the setting up of takeaway delivery workers temporary residence, promote the laying of intelligent food pickup cabinets, encourage the research and development of smart helmets and other wearable equipment, to create a good practice environment, and actively play a role in stabilizing and expanding employment.

V. Strengthening the construction of organizations, promoting the establishment of trade unions adapted to new forms of employment, actively absorbing takeaway delivery workers into the union, participating in the consultation and coordination of important matters related to the rights and interests of workers, improving the support and protection system, and carrying out in-depth and detailed work to help them.

Sixth, contradiction disposal mechanism , urged the platform to establish a direct channel for the delivery workers to reflect their demands, clear procedures and time limits for the disposal of demands, strengthen democratic consultation and equal communication, for objective factors caused by the delivery of orders overtime and other routine problems, generally within 24 hours reasonable solution.

The above content refers to Guangzhou Daily - Seven departments jointly issued a document: a full range of requirements to protect the legitimate rights and interests of takeaway delivery workers