1, enterprise scale and strength
Small agent: Generally, only one operator has reached a cooperation, with short working hours, dozens of people and small users. The development of the company mainly depends on marketing means.
Shangketong 400: a listed company (stock code: 83652 1), with more than 700 employees and 6 branches. The three major domestic operators have officially authorized the first-level agents to obtain the business license of China value-added telecom services, and have dozens of national patents and copyrights. 500,000 enterprise users, with rapid growth, sufficient cash flow and stable operation.
2. Stability of platform operation
Shangketong 400: With the support of national patented technology, the patented technology independently developed accelerates the average connection time of 400 calls by 30%, greatly improving the customer experience and reducing the customer churn rate.
Small agent: Some service providers need to make more than two transfers when dialing 400 numbers, and the connection time exceeds 10 second, which increases the time for customers to wait for connection. More than 80% of customers choose to hang up. For enterprises, it not only wastes high-quality customer flow, but also increases unnecessary marketing costs.
3,400 number resources
Shangketong 400: It is a first-class agent authorized by the three major domestic operators. For more than ten years, we have gathered the industry-leading number resources and industry-leading technology to serve the enterprises in China.
Small agents: Some service providers only reach cooperation with one operator, and the number resources are limited. There are no real numbers in the selection library. Customers only provide a small number of optional numbers through Excel forms, and artificially improve the number level and sell them at high prices.
4. After-sales service guarantee
Shangketong 400: There are 100 R&D and operation and maintenance teams. They constantly study user needs, constantly update platform applications, and constantly experience more updated value-added services. The more they use, the more valuable they are. 200 experienced pre-sales and after-sales consultants provide customers with 7×24-hour support services to ensure that customers' problems can be solved promptly and quickly.
Small agents: Some service providers don't have a fixed R&D team, so they can't provide the latest functions and constantly upgrade, buy technologies that are eliminated in the market, and even push the Ministry of Industry and Information Technology to crack down on "outbound calls". The three major operators will intercept the outgoing 400 number, and if the circumstances are serious, they will stop directly. Be vigilant! Service capacity is limited, and after-sales service is mainly based on renewal. Nobody usually handles after-sales after work.
As long as the above standards are carefully compared, it is clear at a glance which of the 400 telephone operators is good. Shangketong 400 telephone is a leader in the industry based on the scale and strength of the enterprise, the stability of platform operation, and the 400 number resources and after-sales service guarantee. In addition, Shangketong also dares to promise: the same price, better quantity. It is because of the power to support it that I have the courage to make such a commitment. For more details, please contact us at 400 www.400.com, the official website.