As a restaurant manager, to set an example and do a good job, we must constantly sum up our work and reflect on it. The following is the "Fan Wen of Restaurant Manager annual work summary" compiled by me for your reference only. Welcome to read it. Annual work summary Fan Wen, Restaurant Manager (1)

Looking back on the past 21xx years, there are many wonderful memories in my mind. With the company's attention and training, I have made great progress. As a store manager, I deeply feel the great responsibility. The experience of store management in the past year has made me understand the truth: for a xx restaurant with good economic benefits, one must have a professional manager; The second is to have good professional knowledge as the backing; The third is to have a good management system. Observe with your heart and communicate with customers with your heart, and you can do it well.

It can be summarized as follows:

1. Seriously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, so as to serve as a bridge between the preceding and the following.

2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, and give full play to their specialties, so that quantity can be applied. Enhance the cohesion of our store and make it a United collective.

3. Understand the information of peers through various channels, understand the consumer psychology of customers, know yourself and know what you know, and make our work more targeted, so as to avoid unnecessary losses.

4. Set an example and be a handsome employee. Constantly instill corporate culture into employees, educate employees to have a sense of overall situation, and do things from the overall interests of the company.

5, rely on thoughtful and meticulous service to attract customers. Give full play to the initiative and creativity of all employees, so that employees can change from passive "let me do it" to positive "I want to do it". In order to create a good dining environment for customers and create more business achievements for the company, lead employees to do their jobs in the following aspects. First of all, do a good job of cleaning every day to create a comfortable dining environment for customers; Secondly, actively serve customers and meet their needs as much as possible; We should constantly strengthen our sense of service, and make our customers leave our shop with a heartfelt smile and polite language.

6. Deal with the cooperation between management groups and the cooperation between superiors and subordinates, with less complaints and more enthusiasm, look at the problems at work objectively and solve them with a positive attitude.

Now, the management of stores is gradually becoming digital and scientific, and the improvement of management means has put forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our agricultural college store with more exquisite and skilled business.

faced with 21xx years of work, I feel a great responsibility. To keep a clear head at any time, and clarify the working ideas for next year, we should focus on the following aspects:

1. Strengthen daily management, especially the management of basic work.

2. Strengthen the training of employees internally, and comprehensively improve the overall quality of employees.

3. establish a high degree of loyalty to the company, love and respect their posts, take the overall situation into consideration, and do everything for the company's sake, so as to contribute to the company's comprehensive improvement of economic benefits.

4. Strengthen the unity and cooperation with all departments and brother stores, create the best and seamless working environment, get rid of discordant notes, give full play to the enthusiasm of employees, and gradually become a beautiful team. Restaurant manager annual work summary Fan Wen (2)

21xx years passed quickly, and it was another year. During this year, I learned a lot. In order to better complete the work, sum up experience, foster strengths and avoid weaknesses, and improve my business skills, the work situation is summarized as follows:

1. Work summary

It is estimated that I have been in the catering business for many years, and I have experienced a lot since the beginning, and I am constantly summing up and accumulating experience and knowledge in the kitchen, but I still haven't done well enough. 21xx is also the fastest-growing year in Ling Huchong. We have done well and have some shortcomings. The kitchen has always been the top priority of our catering industry, and it is the most important link to grasp the taste buds of customers. If we want to do this well, we need the assistance and help of our whole restaurant. The speed of food delivery is also an issue that we have been emphasizing this year, but the results are not very good, especially in the peak period, for example, in our xx store, sometimes the food delivery will become very slow, especially the fried dishes.

I think the reasons may be the following:

1. The number of goods in the station is insufficient. That is to say, there are only three pots in our restaurant, and it is not enough to fish for vegetables and water during the peak period.

2. The cooperation of the kitchen staff is not enough. The staff did not reach a good fit, and the team tacit understanding of our kitchen was not enough, which led to everyone being in a hurry at the peak and not knowing how to start and how to improve the serving speed.

3. There are a lot of stir-fried dishes. Under the same operation, the fewer dishes there are, the faster the serving speed will be. At the beginning, our xx store had both fish pots, fried dishes and grilled fish, and the manpower was certain, which led to the shortage of manpower. During the peak period, it was easy to lead to one person with three or even four positions, which also affected our serving speed. Wouldn't it be better if we halved the number of our hot dishes, removed the ones that are not easy to sell and left the fine products? I think he may be better, the serving speed will be improved accordingly, and the waste and consumption of dishes will be reduced accordingly. Increasing the speed of serving is equivalent to catching a part and looking back!

Second, work feelings

After stepping into a new job, after a year of exercise, I have gained more and deeper understanding of this job. Everyone has different understandings and feelings about work or career, and so do I. For me, I usually grasp my own ideological context from two angles.

First of all, mentality. To paraphrase Milu's words, "Attitude is everything". With the right attitude, we can use the right method, find the right direction and get the right result. Specifically, my attitude towards work is to choose what I like and then do my best for what I love. I always think that work should not be a task or a burden, but a pleasure and enjoyment, and only when you are interested in it and fall in love with it completely can you fully appreciate the happiness. I believe that I will find the pleasure of my work in my efforts to explore and discover this business, and I can do my best for it without reservation. It can be said that only when you know how to enjoy your work can you know how to succeed, and you can't be reluctant during the period.

secondly, it's about ability, which can be divided into professional ability and basic ability. I can use a simple example to illustrate the understanding of this problem: for a camel, its professional ability determines its ability to survive in a desert environment, while its basic abilities, including adaptability, perseverance and natural vigilance, determine how long it can survive in a desert environment. Specific to people, professional ability determines that you are suitable for a certain job, and basic abilities, including self-confidence, cooperation ability, ability to take responsibility, adventurous spirit and development potential, will directly determine the vitality of the job. A successful person in his career must be a person whose two abilities can develop and operate in harmony.

III. Work Objectives

In my future work, I will redouble my efforts to learn professional knowledge and master more business skills, so as to lay a solid foundation for my future work.

In terms of work style, I can abide by the rules and discipline, unite with colleagues, be realistic and optimistic, always maintain a rigorous and serious work attitude and meticulous work style, and be diligent and hard-working. Carry forward the fine tradition of hard work, hard work and helpfulness in life, always be honest, work diligently, live a hard and simple life, always remember your responsibilities and obligations, be strict with yourself, and strive to complete the tasks assigned by the leaders at any time.

With the rapid development of our restaurants, it can be expected that our work will be heavier, our requirements will be higher and our knowledge will be higher and wider. To this end, I will work harder, study hard, strive to improve my cultural quality and various work skills, and make due contributions. Restaurant manager annual work summary Fan Wen (3)

General Manager X of 21xx announced at the 11th anniversary celebration party that in the face of crises and challenges, we should March to a new milestone, stand at a new starting point, bid farewell to the glory and achievements of the past ten years, be brave in transformation, we are not satisfied, do not stop, start from scratch, embark on a new journey and seek new breakthroughs. The enterprise regards learning/team building/talent training as our three major goals and directions for the whole year, and has established the education and training department and established the trade union. Through everyone's efforts, the enterprise's ideas of respecting, attaching importance to and caring for people have been improved.

In terms of learning, we focused on two books, automatic wave's Leadership Model and Please Give Me the Results. Managers and above participated in the sharing activities. Since April, the company has hired professional training teachers to create a happy learning atmosphere. Through outdoor expansion and a series of training courses for teachers, colleagues have gradually formed the consciousness of facing work and life with a sunny attitude. In the team atmosphere and cohesion, gfd, Courtesy and courtesy. There has been a new change and breakthrough in cost control.

In caring for colleagues, from colleagues' life to family difficulties, the guild established by the enterprise visited colleagues' homes, and solved the difficulties in real life for colleagues and family members with real actions. In life, the boys' dormitory was optimized, and wardrobes were added to solve the messy phenomenon of goods for colleagues who stayed out. After the enterprise did these jobs, Colleagues have also formed an atmosphere of mutual care and help, actively seeking medical care for sick colleagues and delivering medicines. This year, the company has cared about xxx colleagues, and the funds spent on caring for colleagues are xxxx yuan, of which xxxx yuan is the love donated by colleagues in three stores, which explains the core culture of the company, "Love makes dreams come true and sincerely creates the future".

21xx is a year of downturn in the whole catering market. However, through everyone's concerted efforts, we have also achieved the business targets in the 1, 2 and 3 quarters, and our treatment, benefits and bonuses have also been improved in xxxx. Enterprises are responsible for their colleagues and guests. Starting from the month of 21xx, in order to thank and encourage everyone's morale, the bonus for completing performance indicators has been increased from xxx yuan to xxx yuan, from once a month to once a month. As an encouragement to everyone to know more about the importance of cherishing and paying attention to guests in the 21xx economic depression, the enterprise still gives half of the fourth quarter business target bonus that everyone has not completed to our colleagues, as an encouragement that we can't be negative, can't give up, continue to make progress and move forward. Today, everyone can receive the fourth quarter bonus. Are you happy? Do you want it in 21xx?

in terms of training talents, because enterprises want to develop strongly, they need to introduce and train more talents. It can be seen that enterprises attach importance to talents, which also provides a good opportunity and platform for everyone. Master xxx has grown from a cooking chef to a chef, and Master xx has gone to various stores to help guide the work. We implement the rotation of ministerial posts for grass-roots colleagues, and the one-on-one training of ordering skills for those above ministerial level. The mutual transfer and study of the positions at the grass-roots level in the kitchen department has enabled the grass-roots colleagues to exercise and have a great room for improvement in their business knowledge and skills. As long as you work diligently, be a down-to-earth person and make contributions to the enterprise, the door of opportunities will be opened for you, because opportunities are always reserved for those who are prepared. In 21xx, our management team set an example, united everyone to keep forging ahead, and brought out a team with high morale.

21xx is a year of social and economic depression, and it is also a year of fierce competition in the catering industry. Instead of taking it as a reason and an excuse, we passively face our work and guests, but pay more attention to our hygiene/environment and production. The halls and boxes have been decorated with greenery, bad tableware has been replaced, corporate image has been enhanced, customer files have been improved, and the production speed has been paid attention to. The staple food stalls have been contracted from the original to the unified management of enterprises. Master xxx has made great progress and changes in his thinking and consciousness, and the importance of full staff awareness to guests' attention and cherish. Team cooperation has made a new breakthrough in 21xx, and colleagues have supported and cooperated with each other, learned to borrow from each other, strengthened communication and coordination with other two stores, and made a historical breakthrough in the cooperation and communication between departments, especially the kitchen and floor. The leaders of the kitchen department spontaneously drove the stall masters to assist the floor in collecting bowls, carrying bowls, cleaning, logistics, and ensuring that all of them actively assisted the local jelly department in serving food. Everyone was able to work hard in good faith, live in harmony, unite and cooperate, and more people worked hard than in 21xx. Where do you need to help the multi-functional outstanding workers? Everyone did it for our common goal, regardless of you and me, with the satisfaction of the guests. It is precisely because of everyone's initiative.

Indeed, our whole team atmosphere, cooperation spirit, cohesion and hard-working spirit are better than many in the same industry. Of course, we also have some shortcomings, because our majors are not enough, so we have to learn more professional knowledge. If we break through and standardize all kinds of work professionally, I believe our team is definitely a better team like a wolf. Don't you think so? Should we learn more professional knowledge?

looking forward to 21xx, we will not only keep the original spirit of being sincere and responsible to colleagues and guests, but also take the satisfaction of guests as our goal. We will also learn professional knowledge and build a team with execution, speak with benefits and maximize value. We believe that as long as we take out a new spirit of the team, follow the steps of the enterprise, are not afraid of hardships and are determined to change, I firmly believe that we will definitely be in the catering industry.