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Can a restaurant use a self-service ordering machine? What kind of self-service ordering machine works?

Now many restaurants no longer use ordering machines, but use WeChat to scan the code to order food. That is to say, develop an ordering applet in WeChat or build a "micro-order meal" system based on WeChat WeChat official account. Then generate a QR code and paste it on the dining table. After the guests arrive, they can take out their mobile phones and open WeChat to order food.

The advantages of this way of allowing customers to order food by themselves through WeChat are:

(1) Shortening the waiting time of customers and improving the consumption experience of customers

During the peak meal period, there is a phenomenon in many restaurants: customers are ready to order food, but they call the waiter several times, but they fail to get a response. At this time, the customer's consumption experience will be greatly reduced. For restaurants, the decrease of guest consumption experience will often affect the probability of guests coming to spend again, which will affect their own income.

However, after using the applet to order food, guests can order food almost without waiting. In this way, the waiting time of guests can be greatly shortened. For restaurants, shortening the waiting time of guests can often improve the consumption experience of guests. When the guest's consumption experience is improved, it can often improve the chances of coming to spend again, and then it can improve its own income.

(2) It can reduce the number of service personnel and workload, and reduce labor costs

When ordering food manually, there are not only the above problems, but also the problems of increasing labor costs. Because: Shops often need specialized personnel to order food for their guests, or waiters "part-time" to order food for their guests. This mode of ordering food by hand will increase the number of service personnel or the workload of waiters in restaurants, which will further increase the labor cost of restaurants.