how to write the weekly summary of the restaurant foreman?
summary is a comprehensive and systematic general inspection, general evaluation, general analysis, general research, analysis of achievements, shortcomings, experience, etc. Summary is a kind of applied writing, which is to think rationally about the work that has been done. Summary and planning are complementary, and should be based on the plan. Planning is always based on personal experience.
summary must include an overview and narrative of the situation, some simple and some detailed. This part mainly analyzes the subjective and objective conditions, favorable and unfavorable conditions, and the working environment and foundation.
achievements and shortcomings. This is the center of summary. The purpose of summing up is to affirm achievements and find out shortcomings. What are the achievements, how big they are, in what ways, and how they were achieved; How many shortcomings there are, what aspects they are manifested in, what nature they are, and how they come about should be made clear.
experience and lessons. Once you have done something, there will always be experience and lessons. In order to facilitate the future work, it is necessary to analyze, study, summarize and concentrate the experience and lessons of the past work, and rise to the theoretical level to understand.
future plans. According to the tasks and requirements of the future work, learn from the experience and lessons of the previous period, clarify the direction of efforts, and put forward improvement measures.
the room head waiter summarizes how to write
the importance of service and management in a week.
there is no model essay.
The following is for reference.
Mainly write down the main work content, how to work hard, and the achievements made, and finally put forward some reasonable suggestions or new efforts. . . . . . .
Work summary is to let the superior know what contribution you have made and reflect the value of your work.
So you should write a few points:
1. Your understanding of the post and work 2. What have you done specifically
3. How do you work hard and what are the things you use your brain to solve. Even if it's nothing, write some difficult questions. How did you solve them through hard work?
4. What abilities or knowledge do you need to improve in your future work?
5. The superiors like people who work actively. You should be prepared for everything in your job, that is, the preparatory work is as follows for your reference:
Summary is to make a comprehensive and systematic overall evaluation and analysis of the situation in a period of time, and analyze achievements, shortcomings and experiences. Summary is a kind of applied writing, which is to think rationally about the work that has been done.
Basic requirements for summary
1. Summary must have an overview and description of the situation, some simple and some detailed.
2. Achievements and shortcomings. This is the main content of the summary. The purpose of summing up is to affirm achievements and find out shortcomings. What are the achievements, how big they are, in what ways, and how they were achieved; How many shortcomings there are, what aspects they are manifested in and how they are produced should be clearly written.
3. Experience and lessons. In order to facilitate the future work, we must analyze, study and summarize the previous work experience and lessons, and form theoretical knowledge.
Points for attention:
1. Be realistic, the achievements are basically not exaggerated, and the shortcomings are basically not narrowed. This is the basis of analysis and drawing lessons.
2. Be clear. The sentence is fluent and easy to understand.
3. Be specific and appropriate. There are important things and minor things, and you should highlight the key points when writing. The problems in the summary should be divided into primary and secondary and detailed.
The basic format of summary:
1, title
2, beginning of text
: overview and overall evaluation; Summarize the full text.
main body: analyze the shortcomings of achievements and sum up experiences and lessons.
conclusion: analyze the problem and make clear the direction.
3. Signature and date of signature
. The front desk foreman worked for a week and summed up how to write
. What did he do? Is there a problem? How is the work in a week, how do you feel about yourself, what opinions do you have on the unit, and what to do in the future. It's up to you to write. If you have anything, you can easily get three or four hundred words. How to write a personal summary as a foreman of a restaurant internship
1. Overview of internship, fulfillment of internship objectives
2. Internship attitude, internship discipline, etc.
3. Problems and efforts. How to write a summary of the foreman's work in the restaurant?
: blog.163./zbj2111 @ 126/blog/static/373411322118295349328/
You can learn from it. This is a summary of other people's restaurant work, which is quite good and detailed. The weekly summary of the head waiter of mass-selling ktv
First, summarize what tasks have been completed in this week's work, such as etiquette and courtesy training for waiters and business skills training. Then sum up what problems are found in the work, conduct self-review, and ensure that they are improved. Finally, arrange the work schedule for next week. The boss likes this kind of person best. How to write the year-end summary of the head waiter in the restaurant
Summarize the work of the previous year, then think about how to carry out the work in the next year and what you have done. Just write it out. The head waiter in the room will summarize the week.
Teach you a trick. You can summarize one by one according to your head waiter's job responsibilities. Just cite some outstanding events this month. Zhou, the restaurant manager, summed up how to write
the importance of promotion, service and management.
there is no model essay.
The following is for reference.
Mainly write down the main work content, how to work hard, and the achievements made, and finally put forward some reasonable suggestions or new efforts. . . . . . .
Work summary is to let the superior know what contribution you have made and reflect the value of your work.
So you should write a few points:
1. Your understanding of the post and work 2. What have you done specifically
3. How do you work hard and what are the things you use your brain to solve. Even if it's nothing, write some difficult questions. How did you solve them through hard work?
4. What abilities or knowledge do you need to improve in your future work?
5. The superiors like people who work actively. You should be prepared for everything in your job, that is, the preparatory work is as follows for your reference:
Summary is to make a comprehensive and systematic overall evaluation and analysis of the situation in a period of time, and analyze achievements, shortcomings and experiences. Summary is a kind of applied writing, which is to think rationally about the work that has been done.
Basic requirements for summary
1. Summary must have an overview and description of the situation, some simple and some detailed.
2. Achievements and shortcomings. This is the main content of the summary. The purpose of summing up is to affirm achievements and find out shortcomings. What are the achievements, how big they are, in what ways, and how they were achieved; How many shortcomings there are, what aspects they are manifested in and how they are produced should be clearly written.
3. Experience and lessons. In order to facilitate the future work, we must analyze, study and summarize the previous work experience and lessons, and form theoretical knowledge.
Points for attention:
1. Be realistic, the achievements are basically not exaggerated, and the shortcomings are basically not narrowed. This is the basis of analysis and drawing lessons.
2. Be clear. The sentence is fluent and easy to understand.
3. Be specific and appropriate. There are important things and minor things, and you should highlight the key points when writing. The problems in the summary should be divided into primary and secondary and detailed.
The basic format of summary:
1, title
2, beginning of text
: overview and overall evaluation; Summarize the full text.
main body: analyze the shortcomings of achievements and sum up experiences and lessons.
conclusion: analyze the problem and make clear the direction.
3. Signature and date of signature
. How to write the summary of hotel foreman management week
2115 was a year of fierce competition and fruitful results. With the careful guidance of hotel leaders and the concerted efforts of all the staff in the guest room, the housekeeping department overcame the related personnel changes in the hotel, the renovation of the dining box on the fifth floor of the hotel into the guest room and the shower room in the guest room, the serious staff turnover, repeated inspections by relevant authorities and departments, the installation of digital TV set-top boxes and numerous engineering maintenance projects, and so on, resulting in all the work being planned smoothly. Combined with the department's work policy of "starting from high requirements, starting from details and strictly managing", the work of housekeeping department in the past year is summarized and reported as follows:
1. Operation:
In 2115, the total business volume of guest rooms was 14211717.19 yuan (including the total housing income of 14117174.11 yuan and the miscellaneous amount of guest rooms of 183643.19 yuan). The average monthly turnover is 1,183,393.11 yuan (of which the average monthly housing income is 1,168,189.51 yuan, and the monthly miscellaneous amount of rooms is 1,5313.61 yuan), and the total number of houses has reached 45,751, with an annual average house price of 316.38 yuan and a housing rate of 89.52%.
according to the above data, combined with the annual analysis, all the indicators of guest rooms have increased compared with 2114, but there is still a certain gap from the business indicators (1.2 million per month) issued by the hotel, mainly due to the influence of the first quarter and September, but it has basically maintained an upward trend. Under the instructions of hotel leaders, the income of guest rooms is based on the principles of "as high as possible, as high as possible", "not leaving any room" and "retaining every guest".
conference reception: there are only two conference rooms in the hotel, and the multi-function hall on the fourth floor is called "multi-function conference hall", but it can't meet the needs of many business meetings and training conference guests. First, the ports for guests to access the Internet are limited, and only one port can be provided. In this way, guests have to bring their own corresponding equipment, which causes some trouble to the guests. It is recommended to buy a set of related equipment, keep it in the computer room, and register and collect it temporarily when needed for room meetings. Second, the meeting whiteboard is of poor quality, which is not easy to keep. It has been replaced several times in a year, and there are many training meetings in hotels. For training meetings, the guests are not easy to use and shake, and the words written by others are not easy to read. It is recommended to buy an electronic whiteboard, which avoids the replacement cost of ordinary whiteboard and the cost of whiteboard pen. Third, the area is limited, so it is not convenient to set up what guests want. Meetings with a large number of people can't be picked up, and meetings with a small number of people are too expensive. It is suggested that the hotel let the sales department flexibly set prices according to the number of guests, meeting content and meeting cost. Fourth, there is no place for guests to rest, and there is only one bathroom nearby the conference room, which is still shared by men and women. The executive meeting room on the 15th floor can only accommodate 21 people, which is a small meeting room. Its disadvantages are as follows: firstly, there are no customized table covers, such as table covers and tables used by 21 people for meetings with 11 people, and the tables are patchwork, so one more table cover can be customized to facilitate meetings with fewer people; Second, there is no audio equipment.
problems with drinks: compared with hotels of the same grade in Shenzhen, the cost of individual drinks is relatively high, and the consumption psychology and hobbies of guests have not been fully grasped to purchase drinks and make them into rooms. During the third quarter of 2115, we investigated the drinks in individual hotel rooms in Shenzhen, and made corresponding adjustments. We cancelled pistachios and replaced soda with Wang Laoji, which achieved a little success and kept the miscellaneous income of rooms at about 31,111 per month during the last two quarters.
Second, the quality of service and hygiene:
The quality of service remained relatively stable in 2115, and the period when the complaint rate of customer service was high was July and August. The main reasons for this were the highest housing rate during that period, the serious brain drain, the inability of new employees to integrate with other employees as soon as possible after entering the department, the lack of group consciousness and the lack of correct guidance from grassroots managers. Based on these factors, The department has carried out a series of internal affairs rectification. First, we should start with the mentality of the old employees and do more ideological education, so that the old employees can be more deeply aware of their roles in hotels and departments, and let the old employees realize the importance that hotels and departments attach to them, so as to bring the old with the new. In addition, in the constant combing of complaints, we found another factor of the problem, which lies in the over-service and lack of family service of the department employees. It either bored the guests or made them unable to appreciate the hotel's attention to the guests. After going to two extremes, without making the guests feel at home, the department launched a series of interesting department and team training, coupled with the personal experience of the managers, which avoided the deterioration of this phenomenon in the later period and got better.
sanitary quality is the lifeline of the guest room, and any link of the department should not be sloppy. As always, the guest room adheres to the purpose of "employee self-inspection, minister inspection and manager spot check" and has been continuously improved under the constant guidance of hotel leaders. On the whole, the occupancy rate and renewal rate of rooms in this hotel are relatively high. In this case, the daily renewal of rooms is relatively early, and the daily check-in time of guests is also early. In order to provide the front desk with rental rooms in time, the rooms are almost kept in a state of "rushing for rooms", and for a period of time, the rooms have been kept short of staff. Even with these objective factors, the department is still under the tolerance and trust of hotel leaders. The corresponding adjustment was made in time, and the original situation of all fixed floors of the health class was changed to the situation of single fixed floors, special personnel replacing floors, three people moving to and from work to make up for the vacant posts in special time periods, and the rest were flexibly arranged, which further improved the spirit of unity and cooperation, achieved on-call and mutual help, and kept the lifeline of the guest room.
Third, supporting facilities and equipment:
In order to improve the occupancy rate of guest rooms, the hotel issued relevant work arrangements for 2115 at the end of 2114, one of which was to take 2115 as the year of improving guest facilities and equipment. During this year, the hotel and departments increased the collection of guests' opinions, strengthened communication with peers, and paid more attention to employees' suggestions. When hotel conditions permitted, The corresponding rectification has been carried out, and the rectification items are roughly as follows: the rooms put into use in the early stage from the 1 th and 7 th floors to the 15 th floor are transformed into the shower room of the bar, and the shower curtain is cancelled, and the movable glass door is brought instead, which is convenient for guests to take a shower and prevent splashing and flooding of the bar; 2. The dining box on the fifth floor was transformed into a new guest room. The main features are that the glass door in the shower room of the bar room is double-open, the room is fast to get electricity, and the carpet is new. In addition, the transformed three-person room and three-person suite can meet the special needs of individual fit guests and have been praised by guests many times after being put into use. 3. The linen basket is added, although it is not completely equipped, but it has greatly prolonged the life of linen, reduced the washing cost and strengthened environmental protection; 4. Mouldproof glass glue and white cement are used in the shower room, which reduces the phenomenon of blackening and yellowing of the previous glass glue and improves the beauty of the guest room;