The main responsibility of the restaurant waiter is to be responsible for the delivery of dishes. In the service, he should be full of energy, face the customers warmly and kindly, patiently meet all the requirements of the customers and meet their needs urgently. Only in this way can the service be delivered to the customers' hearts, make them feel value for money and leave a good impression on them. Please refer to the article I prepared for you:
511 words of diary of working in a hotel. 1
During the summer vacation, I worked in a restaurant in Xundian. In the limited time of summer vacation, I make full use of it to enrich myself. Through practice, we can appreciate and understand the society. This practical report is the arrangement and summary of my practical study during the summer vacation.
before the summer vacation comes, I will fill up the summer vacation time, just to make this holiday more substantial and meaningful, and not repeat the emptiness and leisure in the past. It is to change the way of learning knowledge only from books, to gain different knowledge through practice, and to appreciate different life, so as to learn more knowledge. With many purposes, I am full of passion for this practice. If you want to experience the life of migrant workers and taste the taste of making money yourself, whether it is sour or sweet, you must do it without knowing it. The main purpose of this practice is to get to know the society by working, to make myself more mature, to learn what I can't learn in books, to give myself more experience, to improve my ability, to expand my ability and to expand my knowledge.
When I went out to look for a job, I found that finding a job was not as easy as I thought. Looking at the recruitment notices posted in many stores, I went in and asked, basically all of them recruited long-term workers. Short-term and summer jobs are few and far between. Finally, after three days of searching, I found a job in a restaurant.
511 words in the diary of a hotel job. 2
The day after I found a job, I started my summer job. Because I don't have much work experience, I work very hard and seriously. After several days of study and observation, I mastered the workflow skillfully. Go to work at 8: 31 am and get off work at 9: 31 pm every day. The first task of going to work in the morning is to clean up the table after the guests left yesterday, sweep the floor and mop the floor. After the cleaning, we will put the dishes and chopsticks on the table and wait for the arrival of the guests. When there are guests, help greet them, serve tea, quote prices, and help them order and bill. Then, it is to pass the food. If the guests need anything during the meal, provide it in time. After the guests leave, they clean up the dishes and clean up. Although it looks simple, it is often in a hurry when there are many guests. Especially when guests wait for a long time, they always urge the boss to hurry up. The boss urges the waiter to hurry up, and the waiter urges the chef to hurry up. The chef can't wait to hurry up. It's natural to be tired of working. Compared with suffering indignities, suffering is nothing, especially for a fledgling and inexperienced student like me. Facing different guests every day, each guest has different personalities and habits. Many guests always talk nonsense about some problems that we can't cope with when they are drunk, and sometimes some guests make fun of the waiter. As a waiter, you have no right to lose your temper, and you can't argue with guests, because customers are God.
but at work, it's not just about getting angry with customers. Sometimes, mistakes and shortcomings in the work will be disciplined by managers. But after a period of time, I gradually got used to it.
511 words in the diary of a hotel job 3
Today, I watched TV with relish at home, which was very comfortable. At this time, a hurried telephone ringing broke my leisure. I picked up the phone and heard my mother's voice: "Zhuo Zhuo, Grandma's restaurant is short of staff. Aren't you looking forward to working every day?" Do something for the hotel now! " I was ready to try, and without saying anything, I strode down the stairs.
when I came to the hotel, I looked around and around. When I found that there was nothing to do, I was alone and carefree. At this time, my mother rushed over and said, "Zhuo Zhuo, there is not much coke in the hotel. Please go to the wholesaler to prepare some!" "Yes, mum" I shouted, and as soon as the voice fell, I ran to the wholesale department. "Boss, Weimin Hotel, a case of coke, cash on delivery!" I said to my boss, Aunt Song, like Hong Zhong, "I know, I'll come right away!" Aunt Song said kindly. I flew back to the hotel, and my mother pulled me to the dining table again, and said to me, "Zhuo Zhuo, there will be a table for dinner later, so you should get ready first!" After I heard the order, I picked up the empty dishes and cups and went to prepare. I put away the disposable tablecloth, put the dishes in turn, and put the seasonings together. Yeah, you're done!
My mother patted me on the shoulder and said slowly, "A willing son can teach me." I also pretended to touch my chin: "However, laugh as you like." At this time, my aunt came over and said, "This' Northeast Erzhuan' between your mother and son is really ok, but it's urgent, so get to work!" Say that finish, the three of us will laugh.
after this part-time job experience, I'm sweating like a pig, but I contributed a little to the hotel, and I also realized the hardships of working people in the hot summer and the difficulty of making money.
511 words in the diary of a hotel job. 4
I found the job opportunity through the introduction of an acquaintance. I know the proprietress of the hotel and usually call her aunt. People are very kind. The main contents of the practice are washing dishes, wiping glasses, serving food, cleaning dishes and so on. Let's talk about my work there first: I felt very strange when I went in to do things on the first day, because I used to enter the hotel as a consumer, but this time I was a waiter. Hehe, the first feeling is to adjust your mentality first.
I go to work at 8: 31 every day until 9: 31 in the evening. As soon as I came in and didn't understand anything, my aunt called an old student to teach us. The first day was just a trial work, and everyone was studying hard. Although we were a little tired, each of our classmates was very active, devoted and happy, because this was the first step of our social practice after all. So during that day, although we were a little tired, we all felt quite full. What we need to do every day is to clean the room before the guests come. When the guests are eating, the boys are responsible for serving dishes, while we girls are responsible for serving dishes, helping the guests pour wine, changing plates and other chores. In my opinion, the hardest thing is that every time a guest eats, you have to stand outside and wait. At the end of the day, your legs and waist are very painful. At first, it was really unbearable. Usually I don't think when I eat in a hotel. When I come to work, I find that the work in the hotel is really not covered, and every detail must be done. Although the customer is God, sometimes it is inevitable to meet some difficult guests.
511 words in the diary of a hotel job 5
This summer vacation is different from my previous summer vacation. I started my social practice instead of studying textbook knowledge. I got a job in a hotel, so my summer job life began, and my social practice stepped out.
I started to work, not for the benefit, but to hone myself in practice, to find my own shortcomings in practice, and to grow my heart in practice, and I deeply appreciated the ups and downs of this job.
on the first day of work, the foreman assigned the tasks and everyone started a new day's work. I don't know that I, a novice, can't do anything. It seems that everyone thinks it's an agreed thing. I asked others for help. When mopping the floor, I tried my best to mop it. Finally, it was clean. I really felt tired. Not only mopping the floor, but also wiping cups and tableware. These jobs are different from what we usually do. Look at what these veterans do. Although I'm not very familiar with it, I feel very gratified, which makes me understand that there are many trivial things in life, but they all imply their own rules, which need us to abide by and feel, and we can't afford to neglect and slack off. Only in this way can we gain a lot and grow more.
I am delighted to feel that I have become more mature and confident through the tempering of social practice. We have reason to believe that contemporary young college students have the strength to shoulder the heavy responsibility of building the country in the future, pursue progress, be diligent in knowledge and practice, and will surely become the * * * United voice and action of the vast number of young students!
511 words in the diary of a hotel. 6
This hotel is a four-person business hotel, and each hotel has several posts, with different requirements. The positions in this hotel mainly include front office, dining room, guest room, bar, merchandise department, recreation and so on, and there are small positions in each position. My main job is restaurant waiter.
The restaurant is an important department in the hotel, the main place for guests to eat, and one of the departments where the hotel obtains economic benefits and flexibility. Its service feature is that the waiter directly provides the opposite service to the guests, which takes a long time and has many demands. In order to meet the different needs of the guests, it is necessary to make delicious food and satisfy the guests. The work is very hard and tiring, and I will be busy until after 9 pm tomorrow, but I have learned a lot of knowledge that I don't have in books, and I have successfully applied what I have learned to practice, so that I can combine theory with practice.
the working hours are not fixed every day, and we will be assigned shifts every week, including morning shift, middle shift and night shift. When we go to work, the foreman will introduce the name and price of the dishes and today's work schedule, as well as the private rooms booked by the guests today, which few food couriers will go to which private rooms to serve and so on. 11: 11, welcome guests are waiting at the door for the coming guests, and the peak passenger flow is from 12 noon to 2 noon. At 4: 31, I started cleaning again. It's another peak passenger flow from five to nine in the evening.