Time flies, and the hard work has come to an end. Looking back on the past work, I feel enriched and gained a lot. Let's sort out the past work and write a work summary. What kind of work summary should you have seen? The following is my summary of the property work in 2122 (selected 5 articles), hoping to help you. Summary of property work 1

Looking back on 21xx years, my work has also experienced extraordinary. I came to xx Property with a simple and curious mood in xx, 21xx, and started a new journey in a bad environment. The work content is wrapped in the familiar and the unknown, which urges me to make more efforts to learn and challenge. Nearly x years passed quickly, and with the training of department leaders and the help of colleagues, I quickly became familiar with and competent for the job responsibilities of property managers. At the end of the year, everyone should sort out the past. Planning for the future, I will summarize my work in the past year as follows:

1. Property service work

Property service mainly includes daily repair, complaint handling, charging, infrastructure and equipment maintenance, environmental sanitation, mosquito and mouse killing; There are learning and training, inspection by higher authorities, etc.

collection of management fees and rectification of facilities and equipment problems in the community are the main work of the management office in 21xx, and most of the work has been successfully completed with the full cooperation of colleagues in various departments of the property management company.

second, office work

office work is a brand-new field for me, with a lot of work, including document processing, file management, document approval and so on. Faced with a lot of complicated and trivial routine work, we need to strengthen our sense of work, pay attention to speeding up the pace of work; Improve work efficiency. Handle all affairs calmly, strive to be comprehensive, accurate and moderate, and avoid omissions and mistakes.

Third, the shortcomings

Based on the professional attitude of "working for yourself", I have worked hard and creatively, and achieved certain results, but there are also some problems and shortcomings, mainly manifested in:

First, the property management staff is a new post for me; A lot of work has to be done and explored, so that it can't be done with ease, and the work efficiency needs to be further improved;

second, some work is not detailed enough, and some work is not well coordinated;

Thirdly, providing effective decision-making data to leaders needs to be further improved; Fourth, communication with department leaders and company employees needs to be strengthened.

Fourth, the direction of efforts

First, strengthen study and broaden knowledge. Study hard the knowledge of real estate industry and related property laws and regulations.

second, in line with the principle of seeking truth from facts, pay attention to the coordination and communication between various departments of the company; Effectively form an atmosphere of unity and teamwork.

third, provide effective data to leaders.

"If you don't accumulate frog steps, you won't reach a thousand miles; If you don't accumulate small streams, you can't become rivers and seas. " In 21xx years, I gained success, experienced difficulties and felt enlightenment; 21xx, as always, is heading for the new year with a hundred times confidence and hard work ...

Finally, I wish Jungao Property Management Company growing stronger and stronger, and wish all my colleagues smooth work, peace and happiness! Summary of Property Work 2

Based on the guiding ideology, objectives and requirements of the company's 21xx years of work, the property management branch follows and develops the business philosophy and work theme of "relying on the main business, serving the main business, putting people first and managing details", closely revolves around the strategic thinking of "seeking survival by service, seeking benefits by management and seeking support by contribution", and pays close attention to basic management with the care and support of leaders at all levels and departments, and constantly reforms and innovates. The work in the first half of this year is summarized and reported as follows:

1. Main work contents

1. Strengthening system construction and standardizing management system

In the first half of last year, focusing on standardizing service behavior and improving service level, the property service branch revised and improved the Property Service Management Manual, organized employees to study, and supervised and inspected the implementation, and standardized employees' behavior, order, service and workflow by using the property manual. In addition, the property management branch has compiled various internal management systems, such as Emergency Plan for Safety Accidents and Management Measures for Food Purchase and Acceptance, and improved the commitment system, accountability system for breach of promises and post responsibility system, so that most of the work of the property management branch has rules to follow.

2. Comprehensive greening and cleaning

(1) Pay equal attention to maintenance and construction, further beautify the factory environment and improve the greening level of the community. On the basis of insisting on regular lawn maintenance management such as weed removal, spraying and pruning, and strengthening the environmental sanitation cleaning of the factory area, the greening personnel in each property service area have completed the task of replanting lawns with a clean factory area of xx square meters, a living area of xx square meters, a clean residential area of xx square meters and a clean lawn of xx square meters. In total, as many as xx trees, shrubs, flowers, alfalfa and clover were planted in the first half of the year. The survival rate is over xx%

(2) The community is clean and tidy. Every day, the property captains supervise the cleaning quality of the service area, insist on checking the specific implementation of the service cleaning personnel's work in accordance with the service cleaning operation procedures, regularly clean and maintain all corners inside and outside the service area, and deal with the problems found in time to ensure the environmental sanitation of the service area is clean and tidy.

3. Strengthen catering management and standardize business order

In order to create a good dining environment for all dining staff, with the cooperation of the leaders of the branch and the heads of various catering departments, we have focused on the management of business order, made great efforts to do a good job in catering service and set up a new image of the catering department. On the one hand, it promoted the management and service experience of various food and beverage departments, on the other hand, it rectified the illegal problems in various food and beverage departments.

Second, the construction of the staff

1. Focus on creating a learning enterprise: First, mobilize employees to learn by themselves, using books, television, internet, etc. Second, learn good management methods and experience from other units, find their own problems and solutions, develop innovative potential, constantly improve the management methods of property service personnel, and gradually strengthen the service level and development ability of property services.

2. Vigorously strengthen staff training. According to the actual situation of employees, organize employees to carry out training and assessment regularly. Mainly focus on management knowledge training, professional skills training and pre-job training to improve the ability and quality of employees in all aspects.

iii. safety in production

based on the implementation of the safety responsibility system and preventive plans, strengthen the safety management of the factory. The property service branch firmly establishes the idea of "people-oriented, safety first", always puts safety work in the first place in all work, and incorporates safety work into daily work, constantly making unremitting efforts. The safety target responsibility has been implemented at all levels, and the safety responsibility system has been established and improved. Strengthened the sense of safety responsibility. According to their own characteristics, various property teams and restaurants have compiled emergency plans for safety accidents, and organized learning and drills. In the first half of the year, the property branch organized all employees to identify safety risks, and organized a major safety inspection, timely rectified the problems arising from the inspection, and did everything possible to eliminate various safety hazards. In addition, the supervision of security management in the community has been strengthened to ensure the security and stability in the community. Summary of property work 3

In order to sum up experience, find the gap, plan the prospect and promote the work in 21xx to a new level, the work in 21xx is summarized as follows:

1. Actively carry out various business activities and improve economic benefits

During the work in 21xx, XXX Management Office has made great efforts in cost control, which enabled the management office to break through zero profit for the first time and create a hard-won economic profit. After 21xx's work was launched in an all-round way, the management office, in order to seek greater profit growth points, called all employees to analyze and brainstorm under the framework of the company's objectives and business ideas, and worked out business projects suitable for its own development according to the actual situation of xx community.

all members of xx management office actively carried out various paid business service activities in the first half of the year. Such as "domestic cleaning service; Children pick up and drop off; Housing intermediary and other paid services. All the staff use the rest time to work overtime and work overtime to carry out various paid services. All the staff in the home ***x people carry out various business activities on the premise of ensuring the normal living order of the community. All the staff in the management office use the rest time to carry out various paid services regardless of gains and losses.

I can't do housework cleaning, so the security personnel will help me. Even the night shift staff have to take half a day to take the initiative to help. January in 21xx is the peak period of domestic cleaning. In order to make the management office make full use of this precious time to create profits, on the premise of ensuring the normal work of the community, X domestic cleaning services are received one day, so all members of the management office create profits every minute.

No pains, no gains. By the end of xx month, the xx management office has generated a profit of xx yuan for paid services, creating certain economic value for the company.

2. Winning new profit growth points with efficient and high-quality services

xx is an earlier project of the group company. The residential area is small, although the occupancy rate is high, but the household resources are not very rich. After several years of running-in with the owners, the property company has formed a relatively mature management and operation mode. The owners also approved the property management company, but due to the small area and low fees, the property management funds were insufficient, which could not guarantee the normal operation of the property management. According to this situation, the management office adjusts its working ideas in the 21xx annual work, and makes use of existing resources to win new profit growth points while ensuring the stability of all the work in the community, and makes up for the losses caused by the small management area by adding new points; On the other hand, xx has been running in a relatively stable management mode. In the relative property management activities, the service mode of owner first is highlighted, and only the brand is required not to pay attention to profit.

in 21xx, the overall thinking of the company was adjusted. As the xx management office, it is necessary to keep all the work of property management stable and create corresponding profits. In view of this situation, the management office innovates based on the existing management service mode, and the service drives the upward adjustment of management fees, so that the owners can feel the value-added service provided by the property, which is convenient for the management office to adjust the fees in a timely manner.

at the end of the work in the first half of 21xx, the management office raised the service fee of xx property management, which rose to xx yuan per square meter on the original basis. In this case, we are required to win the owner's approval for the fee increase with better service. After difficult explanation and communication, the management office finally raised the property management service fee to the highest standard within the national standard in X, which made the management office produce a new economic growth point.

Third, increase revenue and reduce expenditure, reduce costs and improve benefits

1. Strengthen the collection of various expenses.

In view of the fact that property management is a service industry with high investment, high cost and low return. To ensure that the work of the management office continues to be normal, it is necessary to control the various expenses of property management and ensure that it is collected in full and on time. By the end of xx months, the charge rate of the management office has reached above xx%.

2. practise economy and reduce costs.

this year, all the staff of the management office will carry forward the fine tradition of 21xx, and always establish a sense of cost and economy. Strictly control the expenditure of various management expenses, so as to reduce the expenditure of various expenses to a minimum. As of the end of xx months, the expenses are saved by xx yuan compared with the same period. Summary of property work 4

Now the year's work has come to an end at the end of the year, which means it is time to have a simple summary of your work. This year's work progress in the property industry is also relatively smooth, and I have learned a lot and understood a lot of truth during my work.

1. Achievements in work

I have done all the work assigned by the leaders very seriously, and all the tasks have been reported in written form, and I have clearly expressed my completed work. In addition, all the problems reflected by the owners to the property are also being implemented hard. Most of the problems have been solved this year and have been affirmed by the owners. Some difficult things are still being followed up continuously, and I hope they can be solved as soon as possible, so as to eliminate worries for the owners and lead a happier life. This year, the whole community is relatively good in terms of safety. Nevertheless, a lot of efforts have been made in safety, and many safety protection measures have been added according to the owners' ideas and wishes.

second, personal growth

in this year's work, I gradually have more communication with the owners, and I know more about the expectations of the owners for the property. Of course, after understanding these, I will gradually implement them, that is, I hope to make my work better in this way. Personally, I know more clearly that my ability has a greater impact on this job, so I need to work very hard, strive to finish my work better, and get greater growth and change in my work. With the help of leaders and colleagues, I have become more and more familiar with the work in the property, gained more exercise in dealing with affairs, and summarized many personal experiences. At the same time, I have become more skilled in my daily work and can solve problems quickly.

Third, the existing problems

There will still be some delays in dealing with the problems of the owners, such as the problems reflected by the owners, and there is no way to follow up in time. There are still some problems in their own work arrangements, and sometimes the work will be chaotic, there is no established order, and there is no better work arrangement. Although individuals have made more efforts in the face of work, they still have no way to get a better solution because of their lack of experience. Therefore, there are still many things that need to be straightened out in their own work, and more efforts are needed in the future.

In the face of the next job, I will work harder to face it. I want to find my real goal in life, focus on changing myself, and achieve better myself in my work! Summary of property work 5

Over the past year, the property department has been fully supported by all the brother departments, and with the concerted efforts of all the staff in the property department, it has been further developed smoothly. It is embodied in the following aspects:

First, strengthen the construction of security team

Strengthen the construction of security team and establish a good image of security team. Over the past year, the property management department, in combination with the actual security work, has emphasized the importance of "building an image outside and strengthening the quality inside" and formulated a set of effective management systems and behaviors.