I have long heard that the business of this store is very hot, and it will burst everywhere. If you want to try early, you must queue up three or four hours in advance. The nearest "Haidilao" store also takes more than an hour to open, and it takes more than 100 kilometers to get there.
Today, "Haidilao" has the honor to settle in Zhan Feng New Times Square. You don't have to drive, you can take a bus, ride a bike or walk. Tending to be curious and admire, it really deserves its reputation.
Dabao went to queue early in the afternoon, and we lined up around six o'clock. I saw that the chairs in the waiting area were filled with snacks, paper towels, sour plum soup and other items for customers to choose at will.
Soon after sitting down, the waiter brought black rice porridge and glutinous rice porridge to relieve the boredom of waiting. I saw Bauer, and then I sent a small toy.
It's our turn to eat at the table. As soon as we were seated, the waiter brought us a hot towel to wipe our hands and ordered food. When the food was served, the waiter brought a dirty apron for eating. Adults and children have different classifications.
Look, we have old people and children (five people), and five bowls of steamed eggs are served before dinner. When eating, used bowls, spoons and chopsticks will be replaced immediately. If there is less soup in the pot, it will be added in time. If you need anything, solve it as soon as possible. Waiters never leave around.
Suddenly, I heard music playing. Looking around, I found a group of handsome guys and beautiful women singing and dancing, pushing decorated trolleys slowly forward. It turns out that a customer had a birthday today, and the waiter in Haidilao blessed him.
Success lies in details, and famous brands lie in corners.
When I went to the toilet, I saw a row of toiletries neatly stacked next to the sink. There are hand sanitizer, hand cream, styling gel, mouthwash, glasses wipes and other items. There is also a waiter at the side, responsible for handing paper towels and cleaning cups.
Here, you really feel the dignity of "customer is God" and enjoy a VIP service. Let you experience the treatment of ancient royal family.
In today's fierce competition in the social service industry, the competition in the catering industry should not be underestimated. Some people use the characteristics of food to attract customers, while others use the taste of food to attract customers. However, "Haidilao" is unique, competing with it with services and leading the way.
On the way home, all the waiters passing by greet you, bow and smile.
Therefore, friends who have eaten "Haidilao" say that "Haidilao" is not a hot pot, but a service. It seems that their business is good, which makes sense.